Introduction of customer_support_ticket_classification_pegasus
Model Details of customer_support_ticket_classification_pegasus
Customer Support Ticket Classification
Description:
Categorize customer support tickets based on their content to improve the efficiency of the support team and provide faster resolution times.
How to Use
Here is how to use this model to classify text into different categories:
from transformers import AutoModelForSequenceClassification, AutoTokenizer
model_name = "interneuronai/customer_support_ticket_classification_pegasus"
model = AutoModelForSequenceClassification.from_pretrained(model_name)
tokenizer = AutoTokenizer.from_pretrained(model_name)
def classify_text(text):
inputs = tokenizer(text, return_tensors="pt", padding=True, truncation=True, max_length=512)
outputs = model(**inputs)
predictions = outputs.logits.argmax(-1)
return predictions.item()
text = "Your text here"
print("Category:", classify_text(text))
Runs of interneuronai customer_support_ticket_classification_pegasus on huggingface.co
5
Total runs
0
24-hour runs
0
3-day runs
-5
7-day runs
-7
30-day runs
More Information About customer_support_ticket_classification_pegasus huggingface.co Model
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