TheLoops AI for CX

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Introduction:
TheLoops uses AI to provide insights for CX teams, improving cost savings and customer retention.
Added on:
Mar 07 2023
Monthly Visitors:
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Social & Email:
TheLoops AI for CX Product Information

What is TheLoops AI for CX?

TheLoops is an all-in-one Intelligent platform that uses AI to provide actionable insights for CX teams. It helps improve cost savings and customer retention by analyzing support data and delivering real-time predictions, trends, sentiment analysis, and more.

How to use TheLoops AI for CX?

To use TheLoops, simply connect your support data to the platform, which takes just 1 hour. Once connected, you can access various AI-assisted features such as agent quality monitoring, prediction of escalations, intelligent collaboration, and real-time operations visibility. Managers can use the Mission Control feature to stay updated on team performance. The platform is designed to be easy to use and does not require a data engineer.

TheLoops AI for CX's Core Features

Agent Quality Monitoring: Monitor the performance of your support agents and identify areas for improvement.

Prediction of Escalation: Predict at-risk tickets before they escalate and deliver proactive support.

Intelligent Collaboration: Analyze product feedback, sentiment, and bugs across Slack, Jira, Gainsight, and Product Board.

Operations Visibility: Get AI-driven, actionable insights through powerful dashboards, customer scores, and automated workflows.

TheLoops AI for CX's Use Cases

#1

Improve agent productivity and efficiency with AI recommendations and auto-classification.

#2

Identify and prevent escalations to deliver proactive support and protect revenue.

#3

Collaborate effectively across different teams and platforms using AI-powered analysis.

#4

Access real-time operations visibility and improve team performance based on AI-driven insights.

FAQ from TheLoops AI for CX

Can I use TheLoops with my existing support data?

Does TheLoops require a data engineer?

How does TheLoops predict escalations?

Which platforms does TheLoops integrate with for collaboration?

Can TheLoops provide real-time operations visibility?

Is TheLoops secure and compliant with privacy laws?

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Analytic of TheLoops AI for CX

TheLoops AI for CX Website Traffic Analysis

Visit Over Time

Monthly Visits
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Avg.Visit Duration
00:03:52
Page per Visit
1.99
Bounce Rate
45.82%
Dec 2022 - Jan 2025 All Traffic

Geography

Top 4 Regions

India
42.61%
United States
37.73%
United Kingdom
10.98%
Ukiain
8.68%
Dec 2022 - Jan 2025 Desktop Only

Traffic Sources

Search
43.94%
Direct
41.34%
Referrals
8.62%
Social
5.22%
Display Ads
0.84%
Mail
0.06%
Dec 2022 - Jan 2025 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
ai agent calculator
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