To cancel your Candy AI subscription, follow these steps:
Step-by-Step Guide
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Log into Your Account
- Visit the Candy AI website and log in with your account credentials.
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Navigate to Subscription Settings
- Go to "My Profile" at the top right corner.
- Select "Settings" from the dropdown menu.
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Find the Cancel Option
- Scroll down until you see the "Change Plan" section.
- Click on "Cancel Subscription."
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Confirm Cancellation
- Follow the prompts to confirm your cancellation.
- You should see a "(canceled)" tag next to your plan once the cancellation is complete.
Alternative Methods
If you encounter issues canceling your subscription through the website, you can try the following methods:
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Contact Support
- Send a message to Candy AI support via the "Contact Us" page on their website, explaining that you want to cancel your subscription.
- Alternatively, email their support team directly.
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Use Discord
- Join the Candy AI Discord channel.
- Scroll down to the "Contact-us" section.
- Open a new ticket and request the cancellation of your subscription.
Important Notes
- Confirmation: Ensure you receive a confirmation email or message verifying that your subscription has been canceled.
- Billing Cycle: Your subscription remains active until the end of the current billing cycle, even after cancellation.
- Refunds: If you are within 24 hours of subscribing and have not used more than 20 tokens, you may be eligible for a refund.
By following these steps, you can smoothly cancel your Candy AI subscription and avoid any further charges.
Answered August 12 2024 by Toolify
