Re:amaze VS ChatIn
Compare Re:amaze VS ChatIn, what is the difference between Re:amaze and ChatIn?
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Summarize
Re:amaze summarize
Re:amaze Landing Page
ChatIn summarize
Transform your customer support with ChatIn's AI-powered multi-agent system. Automate responses, reduce support costs, and provide 24/7 assistance to your customers.
ChatIn Landing Page
Compare Details
Re:amaze details
| Categories | AI Customer Service, AI Chatbot, AI Assistant |
| Re:amaze Website | https://reamaze.com?utm_source=toolify |
| Added Time | December 25 2023 |
| Re:amaze Pricing | -- |
ChatIn details
| Categories | AI Customer Service, AI Chatbot, AI Agent, AI Sales Assistant, AI Assistant |
| ChatIn Website | https://chatin.support?utm_source=toolify |
| Added Time | August 25 2025 |
| ChatIn Pricing | -- |
Comparison of usage
How to use Re:amaze?
Re:amaze allows you to consolidate all your customer support channels into one seamless helpdesk. You can manage conversations from multiple storefronts or websites, collaborate with teammates, automate common tasks, and educate customers with built-in Help Centers and FAQs.
How to use ChatIn?
Users can set up ChatIn rapidly, especially with its seamless Shopify integration, by syncing their product catalog with one click, customizing their brand voice, and integrating their store. Once configured, the AI assistant automatically engages with customers, answers inquiries, provides intelligent product recommendations, handles support requests, and can seamlessly escalate complex issues to human agents when necessary.
Compare Pros between Re:amaze and ChatIn
Core features of Re:amaze
- Shared inbox helpdesk
- Live chat with chatbots and video calls
- Customizable FAQ center
- Real-time customer activity monitoring
- Workflow automation
- Multi-brand management
Core features of ChatIn
- AI-powered multi-agent system for sales and support
- 24/7 automated customer assistance
- Intelligent product discovery and recommendations
- Smart human escalation for complex issues
- Omni-channel integration (Shopify, WhatsApp, Facebook, etc.)
- Data-driven insights and analytics
Compare Use Cases
Use cases for Re:amaze
- Consolidating customer support channels for faster response times
- Automating customer interactions with chatbots
- Providing self-service support through FAQs
- Monitoring customer activity to offer personalized assistance
- Managing customer conversations from multiple businesses in one place
Use cases for ChatIn
- Automating customer support inquiries and providing instant answers 24/7.
- Boosting sales and conversions through intelligent product recommendations and guided shopping experiences.
- Reducing customer service response times and operational costs.
- Efficiently handling common questions and support requests.
- Seamlessly escalating complex customer issues to human agents.
- Monitoring and optimizing customer service strategy with real-time analytics.
- Providing consistent customer support across various digital platforms.
Different Plan between Re:amaze and ChatIn
Re:amaze
$29 per Team Member per Month
Unlimited Email Inboxes, Live Chat, Social Media Channels, Public/Internal FAQ, Workflow Automation (Macros), Response Templates, Website Integration, Chatbots, Cues (Proactive Messages), Basic Reporting, Customer Intents
$49 per Team Member per Month
All of the features in Basic, Manage Multiple Brands in one Account, Live View of Site Visitors, Advanced Reporting, SMS and Voice Channels, Custom Hosted Domain, Customizable Email Appearance, Status Page
$69 per Team Member per Month
All of the features in Pro, Peek (Live Screensharing), Departments (Staff Groups), Staff Performance Reporting, Staff Shifts and Vacation Days, Customizable Staff Roles, Customer Satisfaction Ratings, In-Chat Video Calls, Optional Classic Chat Mode, FAQ Article Edit History
$59 Flat Rate per Month
All of the features in Basic for unlimited team members. Limited to 500 Responded Conversations per month.
Custom
Re:amaze Enterprise is a helpdesk platform for high-volume and fast-growing businesses.
ChatIn
Free
25 Tickets / month, Basic AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, AI Tone Presets, Unlimited Product & Collection Sync, Shopify Only Channel Support, Email Only Escalation Channels, Self-onboarding, Standard Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 10 Knowledge Base (Docs), Text File Upload Formats, Advanced Security (SLA, SSO).
$49.00/mo
150 Tickets / month, $0.75 Ticket overage price, Advanced AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Shopify Only Channel Support, Email, Slack, Discord Escalation Channels, Self + Supported Onboarding, Standard Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 25 Knowledge Base (Docs), Text, PDF File Upload Formats, Advanced Security (SLA, SSO).
$149.00/mo
500 Tickets / month, $0.50 Ticket overage price, Premium AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Omni-channel Support (Shopify + Social Media), Email, Slack, Discord Escalation Channels, Priority Support Onboarding, Standard + Export Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 100 Knowledge Base (Docs), Text, PDF File Upload Formats, API Access, Basic Automation & Workflows, Advanced Security (SLA, SSO).
$299.00/mo
1200 Tickets / month, $0.40 Ticket overage price, Premium AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Omni-channel Support (Shopify + Social Media), Email, Slack, Discord Escalation Channels, Dedicated Manager Onboarding, Standard + Export Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 250 Knowledge Base (Docs), Text, PDF, URL Crawling File Upload Formats, API Access, Advanced Automation & Workflows, Advanced Security (SLA, SSO).
Re:amaze's traffic
Re:amaze is the one with 483.1K monthly visits and 00:15:33 Avg.visit duration. Re:amaze has a Page per visit of 18.42 and a bounce rate of 34.02%.
Visit Over Time
| Monthly Visits | 483.1K |
| Avg·visit Duration | 00:15:33 |
| Page per Visit | 18.42 |
| Bounce Rate | 34.02% |
ChatIn's traffic
ChatIn is the one with 1.6K monthly visits and 00:00:00 Avg.visit duration. ChatIn has a Page per visit of 1.17 and a bounce rate of 34.18%.
Visit Over Time
| Monthly Visits | 1.6K |
| Avg·visit Duration | 00:00:00 |
| Page per Visit | 1.17 |
| Bounce Rate | 34.18% |
Geography
The top 5 countries/regions for Re:amaze are:United States 54.78%, Philippines 8.92%, United Kingdom 7.35%, Canada 5.97%, Australia 2.85%
Top 5 Countries/regions
 | 54.78% |
 | 8.92% |
 | 7.35% |
 | 5.97% |
 | 2.85% |
Geography
The top 1 countries/regions for ChatIn are:France 100.00%
Top 1 Countries/regions
 | 100.00% |
Traffic Sources
The 6 main sources of traffic to Re:amaze are:Direct 67.01%, Mail 9.73%, Referrals 8.67%, vs_sourcesSearchOrganic 6.17%, vs_sourcesDisplayAds 3.29%, vs_sourcesSocialOrganic 2.98%, vs_sourcesSearchPaid 1.50%, vs_sourcesGenAi 0.58%, vs_sourcesSocialPaid 0.05%, vs_sourcesAffiliate 0.00%
Direct | 67.01% |
Mail | 9.73% |
Referrals | 8.67% |
vs_sourcesSearchOrganic | 6.17% |
vs_sourcesDisplayAds | 3.29% |
vs_sourcesSocialOrganic | 2.98% |
vs_sourcesSearchPaid | 1.50% |
vs_sourcesGenAi | 0.58% |
vs_sourcesSocialPaid | 0.05% |
vs_sourcesAffiliate | 0.00% |
Traffic Sources
The 6 main sources of traffic to ChatIn are:Direct 38.81%, vs_sourcesSearchOrganic 30.33%, Referrals 10.37%, vs_sourcesSocialOrganic 5.35%, vs_sourcesDisplayAds 4.36%, Mail 3.63%, vs_sourcesAffiliate 3.00%, vs_sourcesSearchPaid 1.71%, vs_sourcesGenAi 1.63%, vs_sourcesSocialPaid 0.81%
Direct | 38.81% |
vs_sourcesSearchOrganic | 30.33% |
Referrals | 10.37% |
vs_sourcesSocialOrganic | 5.35% |
vs_sourcesDisplayAds | 4.36% |
Mail | 3.63% |
vs_sourcesAffiliate | 3.00% |
vs_sourcesSearchPaid | 1.71% |
vs_sourcesGenAi | 1.63% |
vs_sourcesSocialPaid | 0.81% |
Which is better: Re:amaze or ChatIn?
Re:amaze might be a bit more popular than ChatIn.As you can see, Re:amaze has 483.1K monthly visits, while ChatIn has 1.6K monthly visits. So more people choose Re:amaze. So the odds are that people will recommend Re:amaze more on social platforms.
Re:amaze has an Avg.visit duration of 00:15:33, while ChatIn has an Avg.visit duration of 00:00:00. Also, Re:amaze has a page per visit of 18.42 and a Bounce Rate of 34.02%. ChatIn has a page per visit of 1.17 and a Bounce Rate of 34.18%.
The main users of Re:amaze are United States, Philippines, United Kingdom, Canada, Australia, with the following distribution: 54.78%, 8.92%, 7.35%, 5.97%, 2.85%.
The main users of ChatIn are France, with the following distribution: 100.00%.
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