Unlocking the Power of AI Building Blocks for IoT Acceleration
Table of Contents
- Introduction
- About Our Team
- The AI Building Blocks: RIANNA
- What is RIANNA?
- Teaching Machines to See
- The VIANA Platform
- Privacy and Security
- Blurring Faces and Anonymization
- The Importance of Security
- Facial Coordinates and Anonymized Personas
- Re-Identification and Zone Engagement
- How We Engage with Customers
- Off-the-Shelf Modules
- Adding Your Own AI Models
- Personalized Data Sets
- Use Cases in Different Verticals
- Connected Workspace Scenario
- Retail Scenario
- Healthcare Scenario
- Leveraging Intel Products for AI Solutions
- Intel Core Processors and Select Edge Devices
- OpenVINO Optimization
- Our Customers and Use Cases
- Westpac Bank
- Australia Post
- Large Electronics Retailer
- Implementing Your AI Use Case
- Conclusion
- Contact Us
Introduction
Hello everyone! Thank you so much for joining us today. My name is Joy, and I'm part of the Mel CX team, leading strategy and development globally for the business. Today, I would like to share with you about our team and how we have created AI building blocks using our analytics platform, RIANNA. These building blocks aim to accelerate the IoT and data-driven journey for our customers and partners.
So, let's dive in and explore what our team has been working on!
About Our Team
At Mel CX, our mission is to drive premier customer experiences using edge and AI technologies. We have a diverse team with backgrounds in hardware and software development. As part of a broader group of companies, we have partnered with industry leaders like Intel, Cisco Meraki, Microsoft, and Google to deliver the best of breed technology to our customers.
One of our core strengths lies in our AI platform, VIANA. We have developed VIANA to give autonomous devices the ability to see, analyze, engage, and make actionable decisions seamlessly. We believe in democratizing AI and making it easy to Consume, which has resonated well with our customers.
Throughout this article, we will explore the different aspects of our platform and how it can benefit various industries.
The AI Building Blocks: RIANNA
What is RIANNA?
RIANNA is our analytics platform that serves as the foundation for our AI building blocks. It is a powerful tool that enables us to process and analyze large amounts of data in real-time. With RIANNA, we can uncover valuable insights and drive data-driven decision-making.
Teaching Machines to See
One of the key goals of RIANNA is to teach machines to see like humans. By leveraging computer vision technology, we can enable autonomous devices to interpret visual data and understand their surroundings. With this ability, machines can identify humans and objects, monitor anomalies, and make logical and unbiased outcomes.
The VIANA Platform
VIANA, which stands for Vision Analytics, is the user-friendly interface that operates on top of RIANNA. It is built using the best-of-breed technology from Intel, Google, and Microsoft. VIANA allows users to easily configure and customize their analytics modules without the need for a developer or data engineer.
The platform offers a range of ready-to-go modules, such as entry monitoring, zone engagement, and surface awareness. These modules can be quickly deployed to address specific use cases, such as audience measurement, content effectiveness, and cleaning compliance.
Our customers have the flexibility to choose from these off-the-shelf modules, add their own AI models, or collaborate with our team to build personalized data sets for greenfield use cases.
Privacy and Security
Privacy and security are of utmost importance to us. We have taken several measures to ensure the confidentiality and ethical use of data.
Blurring Faces and Anonymization
To protect individual privacy, we blur all faces captured by our sensors, such as Meraki cameras. This ensures that no identifiable data is stored or streamed. We process all data at the edge, eliminating the need to transfer sensitive information to a central server.
The Importance of Security
Our platform is not only used for analytics but also for payments. We have achieved PCI Level One certification, ensuring the highest standards of security for transactions. Additionally, we have undergone multiple security and risk assessments to meet the requirements of clients in the logistics and banking sectors.
Facial Coordinates and Anonymized Personas
As a vision analytics company, we understand that a person is more than just a face. Our team tracks facial coordinates, such as age, gender, and sentiment, to provide additional insights. We do not perform facial recognition but focus on adding more facial coordinates, combined with object recognition and non-face behavior analysis, to create anonymized personas.
By analyzing factors like clothing, gait, and aggression, we can generate detailed anonymized personas that provide valuable insights into customer behavior.
Re-Identification and Zone Engagement
Our platform goes beyond simple data analysis. We also offer re-identification capabilities, which allows us to track anonymized individuals across multiple zones. By using physical characteristics like apparel and accessories, we can follow an individual's journey through a store or any other environment.
This feature enables us to understand how customers interact across different zones, which helps in product recommendations and personalized marketing strategies. For example, by tracking the time spent in each zone, we can identify the products or items that customers may be interested in and tailor their experience accordingly.
How We Engage with Customers
At Mel CX, we offer different ways for customers and partners to engage with us based on their specific needs and stage of the data and AI journey.
Off-the-Shelf Modules
For those who want to quickly validate a use case for their business, we provide off-the-shelf modules that are ready to go. These modules can be easily configured without the need for a developer or data engineer. From vehicle counting to content effectiveness, we offer a range of modules that can be deployed rapidly for quick proof-of-concepts.
Adding Your Own AI Models
If you already have AI models that you want to integrate, our platform allows you to add your own models and algorithms. This flexibility enables you to leverage your existing models and expand your use cases with the support of our platform.
Personalized Data Sets
For greenfield use cases or unique requirements, we offer personalized data sets. Our team works closely with customers to train new AI data sets and support new use cases. This collaborative approach ensures that organizations can leverage the full potential of our platform and achieve their specific goals.
By offering these three engagement options, we aim to cater to organizations in different stages of their data and AI journeys. Whether you are just starting out or looking to Scale your existing AI initiatives, we have the solutions and expertise to support your needs.
Stay tuned as we explore some exciting use cases and the success stories of our customers in various industries.
FAQ
Q1: Can I use the off-the-shelf modules without any technical expertise?
Yes, our off-the-shelf modules are designed to be user-friendly and configurable without the need for a developer or data engineer. They can be easily deployed and provide quick insights for your specific use case.
Q2: Is the RIANNA platform compatible with different hardware?
Yes, the RIANNA platform is compatible with a range of hardware, including Intel Core processors and select edge devices. This ensures that you can leverage your existing infrastructure while integrating our analytics capabilities seamlessly.
Q3: Can I customize the anonymization process to align with my organization's privacy policies?
Absolutely! We understand that every organization has unique privacy policies and requirements. Our platform allows for customization, including adjusting the level of blurring and anonymization to comply with your specific privacy guidelines.
Q4: Can I integrate my own AI models and algorithms into the VIANA platform?
Yes, you can add your own AI models and algorithms to the VIANA platform. This flexibility allows you to leverage your existing models and combine them with our analytics capabilities to enhance your data-driven insights.
Q5: How can I get started with implementing an AI use case with Mel CX?
To get started, you can explore our ready-to-go modules and select the ones that Align with your use case. If you have a specific requirement or a greenfield use case, reach out to our team, and we will be happy to schedule a personalized solutions Jam session. This session will allow us to understand your objectives and work together to plan a successful implementation.
Please visit our website or LinkedIn page for more information and resources.
Conclusion
In conclusion, Mel CX and our AI building blocks provide a powerful solution for organizations looking to accelerate their IoT and data-driven journey. With our analytics platform, RIANNA, and the user-friendly VIANA interface, we empower machines to see like humans and make informed decisions.
Our off-the-shelf modules, customizable options, and personalized data sets cater to organizations at different stages of their AI initiatives. Whether you want to validate a use case, integrate existing AI models, or explore new greenfield possibilities, we have the expertise and technology to support your goals.
To learn more about our solutions and how we can help you achieve success with AI, please reach out to our team. We look forward to partnering with you on your data-driven journey.
Contact Us
For more information or to connect with us:
Note: This is a fictional article and any resemblance to real individuals or organizations is purely coincidental.
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