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Is Onfido down?
Onfido issues reported over the last 24 hours
Check the current server status for Onfido. The graph below shows issues reported over the last 24 hours.
Our Onfido status page shows the latest availability and performance data. We perform continuous, automated health checks to ensure the service is running smoothly.
Onfido Service Status History
A log of recent server status updates, outage events, and scheduled maintenance for Onfido
| Date & Time | Status | Details |
|---|---|---|
| Apr 30, 2026 4:50 AM |
UP
| 200 - OK (5ms) |
| Apr 30, 2026 5:00 AM |
UP
| 200 - OK (6ms) |
| Apr 30, 2026 5:10 AM |
UP
| 200 - OK (4ms) |
| Apr 30, 2026 5:20 AM |
UP
| 200 - OK (3ms) |
| Apr 30, 2026 5:30 AM |
UP
| 200 - OK (6ms) |
Onfido Uptime & Performance
24-Hour Uptime
7-Day Uptime
Avg. Response TimeThe Onfido server status is updated every minute based on our monitoring network's performance data. Our system tracks key metrics like response time and success rate over the past 24 hours to objectively identify potential outages.
Frequently Asked Questions
Why is Onfido not working?
If you're asking 'is Onfido down?', there are two main reasons Onfido is not working for you. First, it could be a widespread Onfido outage or scheduled maintenance. You can verify the current Onfido server status by checking our charts. Second, the problem might be local (a bad internet connection or browser cache).
How do I know if Onfido is down?
The best way to know if Onfido is down is to check this page. Look at our 24-hour graph for a spike in reports, which indicates a confirmed Onfido outage. You can also check our "Service Status History" log for official updates on the current Onfido server status.
If Onfido's website is down, does it mean the whole service is down?
Not always. A modern service has many parts (website, API, etc.). It's possible for Onfido to have a partial Onfido outage (like the API being down) while the main website still works. This can be confusing when you're asking 'is Onfido down?' because part of the service is still operational.
What are the common reasons for a Onfido outage?
A Onfido outage can be caused by many issues: server overloads, database failures, or new software bugs. Sometimes, it's just scheduled maintenance. These are common reasons why Onfido was down in the past. Our monitor tracks the Onfido status regardless of the cause.
What to do when Onfido is inaccessible or not working?
If Onfido is not working or inaccessible, first confirm the Onfido server status on this page. If we show a confirmed Onfido outage, you just have to wait for them to fix it. If our page shows the service is "Up," the issue is likely on your end (see our troubleshooting guide).
How does this down detector check the Onfido status?
Our system checks the Onfido status by automatically "pinging" the Onfido servers every minute. If our checks fail, our graphs will reflect a potential Onfido outage. This is how we provide an instant, objective answer to the question "is Onfido down?"
