An advanced integration for [24]7.ai that enables AI agents to manage customer engagement data and automate virtual agent workflows.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install 247
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install 247 using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is 247.ai?
[24]7.ai is a leading provider of customer engagement solutions that utilizes AI-powered virtual agents to enhance service and sales interactions. This skill allows developers to bridge their AI agents with the [24]7.ai ecosystem, enabling the automation of conversations and the personalization of customer experiences across multiple digital channels.
By leveraging the Membrane platform, this skill for Openclaw Skills simplifies the complex tasks of authentication and credential management. It provides a secure, streamlined way for your coding agents to interact with [24]7.ai data, agent states, and configuration settings without manually handling API keys or token refreshes.
247.ai Use Cases
- Automating customer service responses through virtual agent state management.
- Synchronizing contact and task records between [24]7.ai and external databases.
- Personalizing omni-channel customer experiences based on real-time engagement data.
- Programmatically updating virtual agent configurations and user settings.
- Streamlining sales workflows by integrating virtual agent triggers with Openclaw Skills.
How 247.ai Works
- Initialize the environment by installing the Membrane CLI to handle the bridge between your agent and the [24]7.ai API.
- Authenticate the session using a tenant-specific login that supports various agent types including openclaw.
- Establish a connection to the [24]7.ai domain which handles the OAuth or API key handshake server-side.
- Monitor the connection state until it reaches a READY status, ensuring all security permissions are granted.
- Use natural language intent searching to discover the most relevant pre-built actions for your specific task.
- Execute actions or send proxy requests directly to the [24]7.ai endpoints with automatic header and credential injection.
247.ai Setup
To begin using this skill with Openclaw Skills, first install the required CLI tool:
npm install -g @membranehq/cli@latest
Next, authenticate your account and specify your agent type:
membrane login --tenant --clientName=openclaw
Finally, create a connection to the [24]7.ai platform:
membrane connection ensure "https://247.ai" --json
247.ai Data Schema & Taxonomy
The skill organizes [24]7.ai data into structured entities to ensure Openclaw Skills can process them efficiently:
| Entity | Description |
|---|---|
| Agent State | Manages the current status and custom attributes of virtual agents. |
| Contact | Stores customer identification and interaction history. |
| Task | Defines specific automation tasks or workflow items. |
| Omni Channel | Categorizes channel types for cross-platform engagement. |
| Engagement | Tracks active and historical customer interaction sessions. |
| Configuration | Holds system settings and user-specific parameters. |
247.ai Advanced Features
- Automatic credential management and transparent token refresh for uninterrupted service.
- Natural language action discovery to find the right API functions without reading documentation.
- Proxy request capability for advanced use cases not covered by standard actions.
- Headless environment support for server-side or remote automation deployments.
- Full JSON output support for every command to facilitate seamless chaining with Openclaw Skills.
SKILL.md
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