A powerful integration for AI agents to interact with Dixa customer service data, manage conversations, and automate support tasks through the Membrane CLI.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install dixa
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install dixa using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Dixa?
Dixa is a comprehensive customer service platform designed to unify communication channels like email, chat, and phone into a single interface. This skill allows AI agents to interact with Dixa's API using Membrane, providing a streamlined way to manage customer records and automate support logic. By utilizing Openclaw Skills, developers can build intelligent agents that handle real-time customer data without the overhead of manual authentication or complex API integration logic.
Dixa Use Cases
- Automating responses to customer inquiries across chat and email channels.
- Managing and updating customer user profiles within the Dixa dashboard.
- Syncing conversation history with internal databases or CRM tools.
- Orchestrating complex support workflows using Openclaw Skills to trigger multi-step actions.
How Dixa Works
- The agent installs the Membrane CLI to interface with the Dixa platform.
- User authentication is handled via a secure login flow that stores credentials safely in Membrane.
- A connection is established to the specific Dixa domain, providing a unique connection ID.
- The agent uses natural language intent searching to find the most relevant Dixa actions (e.g., fetching a message).
- Actions are executed through the CLI, returning structured JSON data for the agent to process or display.
Dixa Setup
First, install the necessary CLI tool:
npm install -g @membranehq/cli@latest
Authenticate your agent environment:
membrane login --tenant --clientName=openclaw
Create a connection to your Dixa workspace:
membrane connection ensure "https://www.dixa.com/" --json
Follow the provided URL to complete the OAuth flow in your browser. Once the connection state is READY, you can begin running actions.
Dixa Data Schema & Taxonomy
The Dixa skill organizes data around the following core entities:
| Entity | Description |
|---|---|
| Conversation | The primary container for customer support threads. |
| Message | Individual text or media entries within a conversation. |
| User | Metadata regarding customers, agents, and team members. |
All data returned via Openclaw Skills is formatted as structured JSON, including an output field for easy parsing by LLMs.
Dixa Advanced Features
- Natural language action discovery to find the best API endpoint for a specific task.
- Support for headless environments with manual authorization code completion.
- Transparent proxy requests that automatically handle Dixa's authentication headers and base URLs.
- Long-polling capabilities to wait for connection readiness in automated pipelines.
- Seamless integration with other Openclaw Skills for cross-platform data synchronization.
SKILL.md
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