An AI-powered property fee dunning and collection automation skill based on standard enterprise management procedures.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install fee-collection
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install fee-collection using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Fee Collection Management Skill?
The fee-collection management skill is a professional automation system designed to standardize and streamline corporate property and utility fee recovery. Built directly upon Chapter 11 of the Enterprise Service Management Manual guidelines, it transforms manual, high-friction dunning processes into a structured, automated framework that balances tenant relationships with consistent cash flow optimization.
By leveraging intelligent workflows within the Openclaw Skills eco-system, this tool categorizes overdue accounts into logical risk windows, automatically merges energy and management fee structures per client, and dynamically generates tailored notification templates. It drastically reduces operational overhead for finance teams while maximizing successful payment collection rates.
Fee Collection Management Skill Use Cases
- Daily Payment Health Audits: Automatically checking payment collection status across Excel or database schemas every morning at 10:00.
- On-Demand Dunning Checks: Manually triggering an immediate collection audit using targeted assistant commands.
- Enterprise Chat Integrations: Activating instant group-chat notification pipelines via keyword triggers such as @dunning.
- Tiered Overdue Management: Executing varying response actions dynamically based on whether an account is 1-7 days, 8-30 days, or over 31 days past due.
How Fee Collection Management Skill Works
- Data Ingestion: The system reads raw fee tables, client profiles, and historical records from specified data sources like local Excel workbooks.
- Due Date Evaluation: It calculates overdue periods and clusters items into a structured three-tier severity hierarchy.
- Consolidation: Utilities, monthly management fees, and outstanding secondary renovation balances are aggregated per customer to calculate a single transparent total.
- Script Generation: An LLM engine dynamically applies customer types (VIP, New, Regular) and dunning historical contexts to build personalized communication copies.
- Notification Dispatch: Alerts are routed to assigned corporate communication channels, escalating to high-priority mentions (@all) if debts exceed critical time constraints.
Fee Collection Management Skill Setup
To deploy this skill within your automation environment, ensure your primary source Excel file is configured correctly and map the directory paths.
# Install the core skill dependencies into your runtime environment
openclaw install skill-fee-collection
# Map your local system master data sheets to the skill environment configuration
openclaw config set fee_collection.data_source "/Users/mac/Meilan_Center_C+_Services.xlsx"
# Test the manual trigger workflow to confirm schema parsing works correctly
openclaw skill run fee-collection --trigger="manual_check"
Fee Collection Management Skill Data Schema & Taxonomy
The skill manages information using structured tables to link tenant statuses with active financial obligations. The taxonomy relies on the following layout:
Core Data Schemas
| Schema File / Table | Key Attributes & Description |
|---|---|
| Fee Payment Table | Tracks base management fees, initial occupancy deposits, secondary decoration fees, and utility balances. |
| Customer Info Table | Maps client identifiers, classification tags (VIP, Regular, New Account), and contact paths. |
| Dunning History Records | Logs historical notification timestamps, past-due occurrences, and customer payment response patterns. |
Supporting Form Manifest
- ZJWY-QFWI-11-F01: Standard Fee Payment Notice Form
- ZJWY-QFWI-11-F02: Overdue Payment Dunning Notice Form
- ZJWY-QFWI-11-F03: Extended Past-Due Arrears Notice Form
- ZJWY-QFWI-11-F04: Temporary Service Suspension Notice Form
Fee Collection Management Skill Advanced Features
- Cross-Skill Collaboration: Interoperates seamlessly with customer-management profiles to label outstanding accounts as high-risk, flag contracts during renewal windows, and feed dunning updates directly into visit-management logs.
- Intelligent Predictive Modeling: Analyzes payment histories to estimate the probability of tenant defaults and predict future cash flow bottlenecks.
- Multi-Tier Escalation Automation: Transitions silently from standard ledger recording (Days 1-7) to proactive telephone and SMS templates (Days 8-30) and strict legal/executive escalation strategies (Days 31+).
SKILL.md
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