A powerful integration to manage InSided community data and automate customer success workflows using the Membrane framework.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install insided
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install insided using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is InSided?
This skill enables developers to interact programmatically with InSided, a leading customer success platform for SaaS companies. By leveraging Openclaw Skills, users can manage articles, boards, user profiles, and community posts without manually handling complex authentication logic.
The integration bridges the gap between community management and automated workflows, ensuring seamless data synchronization across the organization. It is designed for customer success, support, and product teams looking to scale their community interactions through programmable logic.
InSided Use Cases
- Automating responses to community posts and comments to improve engagement.
- Syncing user feedback and ideas from InSided directly into internal product roadmaps.
- Managing community boards and knowledge base articles via CLI or automated agents.
- Extracting community analytics and member activity for detailed customer success reporting using Openclaw Skills.
- Streamlining user onboarding by programmatically managing profile data.
How InSided Works
- Initialize the environment by installing the Membrane CLI and authenticating your agent.
- Establish a secure connection to the InSided instance by providing the platform domain.
- Complete the authentication flow via the generated UI URL to securely handle OAuth or API credentials.
- Use natural language intent to search for specific actions like creating posts, retrieving users, or updating articles.
- Execute actions or perform direct proxy requests to the InSided API with automatic header injection and credential management.
InSided Setup
Install the Membrane CLI to manage your Openclaw Skills:
npm install -g @membranehq/cli@latest
Authenticate your specific agent type:
membrane login --tenant --clientName=openclaw
Connect to your InSided instance to begin managing data:
membrane connection ensure "https://insided.com" --json
If the connection state is BUILDING, poll until it is READY:
membrane connection get <id> --wait --json
InSided Data Schema & Taxonomy
The InSided skill structures data based on core platform entities to ensure compatibility with various Openclaw Skills workflows:
| Entity | Description |
|---|---|
| Article | Knowledge base content and associated comments |
| Board | Community categories and organizational structures |
| User | Member profiles, engagement metadata, and permissions |
| Post | Individual discussion threads and community replies |
| Idea | Product feedback, feature requests, and voting data |
All responses are returned as machine-readable JSON for easy parsing by AI agents.
InSided Advanced Features
- Intelligent credential management handles token refreshes and server-side secret storage automatically.
- Natural language intent matching helps developers find the most efficient Openclaw Skills actions for their specific needs.
- Direct API proxying allows for custom requests to any InSided endpoint while maintaining automated authentication.
- Built-in pagination and error handling within pre-built actions to reduce token consumption and improve reliability.
- Full support for headless environments via CLI-based authentication codes.
SKILL.md
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