A powerful integration for managing Mojo Helpdesk ticketing data, users, and organizational workflows through a unified AI-driven interface.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install mojo-helpdesk
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install mojo-helpdesk using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Mojo Helpdesk?
The Mojo Helpdesk skill for Openclaw Skills enables developers and AI agents to programmatically interact with Mojo Helpdesk, a premier ticketing system designed for customer support efficiency. By leveraging this skill, agents can track, prioritize, and resolve customer inquiries without manual dashboard navigation.
This integration utilizes the Membrane framework to bridge the gap between AI logic and helpdesk data. It simplifies the developer experience by providing high-level actions for ticket management, comment tracking, and user administration while ensuring all interactions are secure and standardized.
Mojo Helpdesk Use Cases
- Automating ticket creation and status updates based on customer communications.
- Fetching user profiles and organization history to provide context for support responses.
- Generating automated reports on support team performance and resolution times.
- Synchronizing Mojo Helpdesk data with other internal productivity tools.
How Mojo Helpdesk Works
- The AI agent initializes the skill using the Membrane CLI to establish a secure session.
- A connection is established to the Mojo Helpdesk domain, where Membrane handles the complex OAuth or API key handshake.
- The agent searches for specific actions (like creating a ticket or listing users) using natural language intent discovery.
- Commands are executed via the Membrane proxy, which automatically injects required authentication headers and manages credential refreshing.
- The skill returns structured JSON data, allowing the AI to process helpdesk information or confirm successful updates.
Mojo Helpdesk Setup
First, install the Membrane CLI globally to enable the Openclaw Skills environment:
npm install -g @membranehq/cli@latest
Next, authenticate your agent (replace <agentType> with openclaw):
membrane login --tenant --clientName=openclaw
Connect to your specific Mojo Helpdesk instance:
membrane connection ensure "https://www.mojohelpdesk.com" --json
Mojo Helpdesk Data Schema & Taxonomy
The skill organizes Mojo Helpdesk entities into a clean hierarchy for easy AI consumption:
| Entity | Components | Description |
|---|---|---|
| Ticket | ID, Status, Priority, Comments | The primary support request object. |
| User | Name, Email, Role | Individual support agents or customers. |
| Organization | Domain, Contact Info | Groupings of users for B2B support tracking. |
| Comment | Body, Author, Timestamp | Individual interactions within a ticket thread. |
Mojo Helpdesk Advanced Features
- Natural Language Action Discovery: Find the right API endpoint by describing your intent rather than memorizing method names.
- Automatic Credential Management: Zero-touch token refreshing and secure server-side secret storage.
- Global Proxy Support: Use the
membrane requestcommand to access any Mojo Helpdesk API endpoint not covered by pre-built actions. - Multi-Agent Compatibility: Optimized for various AI harnesses including openclaw, Claude, and Windsurf.
SKILL.md
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