Review Sentinel is an AI-powered reputation management tool that monitors Google reviews, tracks rating trends, and drafts professional responses.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install review-sentinel
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install review-sentinel using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Review Sentinel?
Review Sentinel is a sophisticated tool designed to help local businesses maintain a stellar online presence by automating the monitoring and analysis of Google reviews. By leveraging the Google Places API, it provides a structured way to fetch feedback, track changes in business ratings over time, and generate actionable insights from customer sentiment. This skill is a core component for developers building reputation management workflows within the Openclaw Skills ecosystem.
The skill goes beyond simple data retrieval by offering intelligent response drafting tailored to the tone of the review and the specific industry of the business. Whether managing a single clinic or a chain of restaurants, it ensures that no customer feedback goes unnoticed, providing a data-driven approach to maintaining high service standards and customer satisfaction.
Review Sentinel Use Cases
- Tracking daily changes in Google ratings and review counts for local businesses.
- Analyzing customer sentiment to identify recurring complaints or praised service aspects.
- Automating the drafting of professional, empathetic responses to 1-5 star reviews.
- Generating periodic reputation reports that include competitive benchmarking.
- Setting up automated alerts for negative reviews to ensure immediate management intervention.
How Review Sentinel Works
- The skill initiates a fetch request using the Google Places API to retrieve the latest reviews and business metadata.
- It compares the incoming data with a local state file to identify new reviews or fluctuations in the overall rating.
- A sentiment analysis engine processes the review text to categorize feedback into topics such as price, quality, and staff.
- The AI generates context-aware response drafts based on the rating and business type, following strict professional guidelines.
- Reports are compiled into Markdown files, and the local state is updated to reflect the current reputation status.
Review Sentinel Setup
To deploy Review Sentinel, you must first obtain a Google Places API key from the Google Cloud Console and enable the Places API (New).
# Export your API key for the skill to use
export GOOGLE_PLACES_API_KEY='your_api_key_here'
During the initial configuration, you will need to provide the business name and its location. The skill will automatically search for the Place ID and initialize the config.json and state directories to track your data.
Review Sentinel Data Schema & Taxonomy
Review Sentinel maintains a transparent data structure within the skill directory to ensure persistence and easy integration with other Openclaw Skills.
| Component | Path | Description |
|---|---|---|
| Configuration | review-sentinel/config.json |
Stores business metadata, Place IDs, and tracking preferences. |
| State Records | review-sentinel/state/*.json |
Contains historical snapshots of reviews and rating trends per business. |
| Reports | review-sentinel/reports/*.md |
Chronological reputation and competitor analysis reports. |
Review Sentinel Advanced Features
- Multi-business support for managing an entire portfolio of locations from a single interface.
- Competitor tracking capabilities to visualize market positioning and sentiment gaps.
- Specialized response modes for high-privacy industries like medical and legal services.
- Automated cron job integration for daily status updates and negative review alerts.
- Extensible state management that allows for long-term historical data analysis and visualization.
SKILL.md
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