A comprehensive skill to synchronize multilingual support response templates across local files, Feishu Wiki, and GitHub logs while ensuring consistent variable preservation.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install support-template-multilang-sync
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install support-template-multilang-sync using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Support Template Multilang Sync?
Support Template Multilang Sync is a robust workflow designed for developer advocates and support teams who manage complex, multi-language response libraries. This tool ensures that updates to local markdown files remain the single source of truth, automatically propagating changes to external platforms like Feishu Wiki and GitHub. By leveraging Openclaw Skills, teams can maintain perfect consistency across languages while ensuring that critical placeholders and formatting remain intact.
The skill acts as a bridge between technical documentation and operational support tools. It doesn't just copy text; it normalizes structure, verifies placeholder integrity, and logs every change for auditability. This ensures that whether a support agent is looking at a Feishu Wiki or a developer is reviewing a GitHub issue, the information is identical and up-to-date.
Support Template Multilang Sync Use Cases
- Adding new language translations (e.g., French, Korean) to existing customer support response blocks.
- Normalizing the structure of legacy markdown template files for better readability.
- Automating the synchronization of local documentation to a centralized Feishu Wiki knowledge base.
- Creating a permanent audit trail of template changes via GitHub issues.
- Converting manual content update processes into reusable Openclaw Skills for the team.
How Support Template Multilang Sync Works
- The agent reads the target markdown file to analyze the current structure and language sets.
- New language sections are added or existing ones are revised while strictly preserving variables like {{ticket_id}}.
- A verification step ensures no placeholder drift occurred and that headings are consistent across all languages.
- The finalized content is synced to the specified Feishu Wiki space using official API protocols.
- A detailed GitHub issue is generated to log the update, naming the modified files and documenting the sync status.
- The entire workflow is packaged and published to ClawHub for future reuse.
Support Template Multilang Sync Setup
To deploy this skill, ensure your environment variables are configured for Feishu and GitHub access.
# Install the skill dependencies
# Ensure you have your Openclaw environment active
# Set required environment variables
export FEISHU_APP_ID="your_app_id"
export FEISHU_APP_SECRET="your_app_secret"
export FEISHU_WIKI_SPACE_ID="your_space_id"
export GITHUB_TOKEN="your_github_pat"
# Publish the skill to your registry
clawhub publish ./support-template-multilang-sync
Support Template Multilang Sync Data Schema & Taxonomy
The skill utilizes a structured approach to manage template metadata and content flow:
| Component | Format | Purpose |
|---|---|---|
| Source Template | Markdown (.md) | Authoritative source of truth for support responses. |
| Change Log | GitHub Issue | Metadata tracking including file paths and sync status. |
| Wiki Mirror | Feishu Page | Human-readable version for support operations. |
| Helper Script | Python (.py) | Logic for generating issue bodies from markdown metadata. |
Support Template Multilang Sync Advanced Features
- Placeholder Drift Prevention: Automatically validates that all variables are present across every language block.
- Structure Normalization: Can convert inconsistent one-off updates into a standardized language-per-heading format.
- Integrated Error Handling: Specifically identifies Feishu permission errors (e.g., 99991672) to prevent failed syncs.
- ClawHub Integration: Built-in support for packaging the workflow itself as a new skill using the Openclaw Skills creator.
SKILL.md
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