Productlane

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Introduction:
Productlane is a customer support and feedback system for B2B companies built on Linear.
Added on:
Oct 21 2024
Monthly Visitors:
22.8K
Social & Email:
Productlane Product Information

What is Productlane?

Productlane combines customer feedback management with a support platform, built on Linear, to help B2B companies close the loop on feedback and ship well-crafted products. It consolidates support channels like Slack and email, integrates with Linear for prioritization, and offers features like a customer portal, public roadmap, and AI suggestions.

How to use Productlane?

Productlane allows you to support customers through various channels (Slack, email, widget), manage feedback, link requests to Linear, prioritize with AI suggestions, and publish roadmaps and changelogs to a customer portal.

Productlane's Core Features

Customer support inbox for Slack connect and emails

Bi-directional integration with Linear

Customer portal for roadmap, changelog, and requests

AI suggestions for matching Linear issues or projects

Custom data display from your database

Priority inbox

Productlane's Use Cases

#1

Consolidating Slack channels for customer support

#2

Managing customer feedback and linking it to Linear issues

#3

Providing a public roadmap for customers to view and provide input

#4

Creating a knowledge base quickly updated from conversations

#5

Sending out in-app notifications of new Changelogs based on Linear issues

FAQ from Productlane

What support channels does Productlane consolidate?

How does Productlane integrate with Linear?

What is the customer portal?

What kind of AI suggestions does Productlane provide?

What integrations does Productlane support?

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Productlane Pricing

Free Trial

Start your 14-day free trial now!

For the latest pricing, please visit this link: https://productlane.com/pricing

Analytic of Productlane

Productlane Website Traffic Analysis

Visit Over Time

Monthly Visits
22.8K
Avg.Visit Duration
00:02:46
Page per Visit
9.03
Bounce Rate
35.43%
Jul 2024 - Jun 2026 All Traffic

Geography

Top 5 Regions

Canada
37.65%
Australia
14.42%
Germany
11.58%
United States
7.64%
India
5.79%
Jul 2024 - Jun 2026 Desktop Only

Traffic Sources

Direct
90.61%
SearchOrganic
4.13%
SocialOrganic
2.87%
GenAi
1.45%
Referrals
0.93%
Mail
0.00%
Affiliate
0.00%
DisplayAds
0.00%
SearchPaid
0.00%
SocialPaid
0.00%
Jul 2024 - Jun 2026 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
product lane app
--
productlane
--
$ 6.96
linear jira
--
linear vs jira
--
$ 5.82
jira vs linear
--
$ 6.87

Social Listening

Productlane Launch embeds

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Productlane: Productlane is a customer support and feedback system for B2B companies built on Linear.
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How to install?