Responso

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Introduction:
Customer support system for e-commerce, managing messages from multiple channels in one place.
Added on:
Apr 14 2025
Monthly Visitors:
246.7K
Social & Email:
Responso Product Information

What is Responso?

Responso is a customer support system designed for e-commerce businesses. It allows users to manage customer messages from various channels, including chat, marketplaces, and social media, all in one place. Responso offers features like AI-driven support, multi-channel communication management, automatic actions, and detailed statistics to help businesses improve their customer service and response times.

How to use Responso?

Create an account, integrate your e-commerce platforms, social media, and communication channels, and start managing all customer messages from the Responso dashboard. Use features like autoresponders and automatic actions to streamline your customer service process.

Responso's Core Features

Multi-channel communication management

Intelligent autoresponder

Artificial Intelligence support

Automatic actions

Detailed statistics and reports

Returns and refunds module

Responso's Use Cases

#1

Managing customer inquiries from Amazon, eBay, and other marketplaces in one dashboard.

#2

Automating responses to common customer questions to reduce response times.

#3

Using AI to assist in drafting responses and improving text quality.

#4

Simplifying the returns and refunds process for customers.

FAQ from Responso

What channels can I manage with Responso?

Does Responso offer a free plan?

What kind of integrations does Responso support?

How does the AI support work in Responso?

Responso Reviews (0)

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Responso Pricing

Free

0 GBP / month

Free autoresponder and other features for smaller needs. For an agent.

Standard

16 GBP / month

Everything you need to take care of customer satisfaction. For an agent (billed annually).

Enterprise

35 GBP / month

Scale your business across multiple markets with no limits! For an agent (billed annually).

For the latest pricing, please visit this link: https://responso.com/pricing/

Analytic of Responso

Responso Website Traffic Analysis

Visit Over Time

Monthly Visits
246.7K
Avg.Visit Duration
00:16:32
Page per Visit
7.82
Bounce Rate
17.26%
Jan 2025 - Apr 2026 All Traffic

Geography

Top 5 Regions

Poland
97.67%
United States
0.65%
Brazil
0.42%
Germany
0.20%
Vietnam
0.18%
Jan 2025 - Apr 2026 Desktop Only

Traffic Sources

Direct
72.77%
Referrals
10.69%
SearchOrganic
6.02%
SocialOrganic
4.84%
Mail
4.12%
SearchPaid
1.21%
DisplayAds
0.36%
GenAi
0.00%
Affiliate
0.00%
SocialPaid
0.00%
Jan 2025 - Apr 2026 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
responso
9.5K
$ 0.61
whatsapp business
597.9K
$ 0.38
respoinso
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zendesk
268.6K
$ 17.17
responso cennik
--

Responso Status

Social Listening

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