Chaport VS ChatIn
Compare Chaport VS ChatIn, what is the difference between Chaport and ChatIn?
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Summarize
Chaport summarize
Chaport Landing Page
ChatIn summarize
Transform your customer support with ChatIn's AI-powered multi-agent system. Automate responses, reduce support costs, and provide 24/7 assistance to your customers.
ChatIn Landing Page
Compare Details
Chaport details
| Categories | AI Customer Service, AI Chatbot, AI Knowledge Base, AI Assistant, AI Sales Assistant |
| Chaport Website | https://chaport.com?utm_source=toolify |
| Added Time | December 25 2023 |
| Chaport Pricing | -- |
ChatIn details
| Categories | AI Customer Service, AI Chatbot, AI Agent, AI Sales Assistant, AI Assistant |
| ChatIn Website | https://chatin.support?utm_source=toolify |
| Added Time | August 25 2025 |
| ChatIn Pricing | -- |
Comparison of usage
How to use Chaport?
Add a live chat widget to your website, connect other channels like email and social media, and automate sales and support using chatbots. You can manage all customer interactions from the Chaport platform.
How to use ChatIn?
Users can set up ChatIn rapidly, especially with its seamless Shopify integration, by syncing their product catalog with one click, customizing their brand voice, and integrating their store. Once configured, the AI assistant automatically engages with customers, answers inquiries, provides intelligent product recommendations, handles support requests, and can seamlessly escalate complex issues to human agents when necessary.
Compare Pros between Chaport and ChatIn
Core features of Chaport
- Live chat
- Chatbots
- Multi-channel messaging
- Knowledge base
- Integrations & API
Core features of ChatIn
- AI-powered multi-agent system for sales and support
- 24/7 automated customer assistance
- Intelligent product discovery and recommendations
- Smart human escalation for complex issues
- Omni-channel integration (Shopify, WhatsApp, Facebook, etc.)
- Data-driven insights and analytics
Compare Use Cases
Use cases for Chaport
- Sales: Increase sales by talking to customers in real-time.
- Support: Help customers faster and solve their problems quickly.
- Marketing: Automate lead qualification and collect feedback.
Use cases for ChatIn
- Automating customer support inquiries and providing instant answers 24/7.
- Boosting sales and conversions through intelligent product recommendations and guided shopping experiences.
- Reducing customer service response times and operational costs.
- Efficiently handling common questions and support requests.
- Seamlessly escalating complex customer issues to human agents.
- Monitoring and optimizing customer service strategy with real-time analytics.
- Providing consistent customer support across various digital platforms.
Different Plan between Chaport and ChatIn
Chaport
$0
2 operators included, Unlimited chats & websites, 60-day chat history, 1 default auto-invitation (branded), Basic widget customization, Web, desktop & mobile apps
$29/mo ($39/mo monthly)
4 operators included, Everything in Free plus: Unlimited chat history, Auto-invitations, Advanced widget customization, Email & messengers integration, Saved replies, Pre-chat form, Detailed reports, Autoresponder, REST & JavaScript API
$99/mo ($129/mo monthly)
Unlimited operators, Everything in Pro plus: Chatbots, Knowledge base + FAQ bot, Teams, Assignment rules, Shared saved replies, Custom fields, Chat ratings, Advanced reports, On-demand reports, Zapier integration
ChatIn
Free
25 Tickets / month, Basic AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, AI Tone Presets, Unlimited Product & Collection Sync, Shopify Only Channel Support, Email Only Escalation Channels, Self-onboarding, Standard Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 10 Knowledge Base (Docs), Text File Upload Formats, Advanced Security (SLA, SSO).
$49.00/mo
150 Tickets / month, $0.75 Ticket overage price, Advanced AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Shopify Only Channel Support, Email, Slack, Discord Escalation Channels, Self + Supported Onboarding, Standard Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 25 Knowledge Base (Docs), Text, PDF File Upload Formats, Advanced Security (SLA, SSO).
$149.00/mo
500 Tickets / month, $0.50 Ticket overage price, Premium AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Omni-channel Support (Shopify + Social Media), Email, Slack, Discord Escalation Channels, Priority Support Onboarding, Standard + Export Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 100 Knowledge Base (Docs), Text, PDF File Upload Formats, API Access, Basic Automation & Workflows, Advanced Security (SLA, SSO).
$299.00/mo
1200 Tickets / month, $0.40 Ticket overage price, Premium AI Model Intelligence, Unlimited Conversation History, Widget Customization, Avatar Customization, AI Response Customization, Remove 'Powered by' badge, AI Tone Presets, Unlimited Product & Collection Sync, Omni-channel Support (Shopify + Social Media), Email, Slack, Discord Escalation Channels, Dedicated Manager Onboarding, Standard + Export Analytics & Statistics, Multi-language AI Support, Sales Assistant Features, Support Features, Web & Mobile Chat, Business Voice & Tone Setup, 24/7 AI Availability, Availability Hours Setup, 250 Knowledge Base (Docs), Text, PDF, URL Crawling File Upload Formats, API Access, Advanced Automation & Workflows, Advanced Security (SLA, SSO).
Chaport's traffic
Chaport is the one with 2.0M monthly visits and 00:02:10 Avg.visit duration. Chaport has a Page per visit of 8.07 and a bounce rate of 36.80%.
Visit Over Time
| Monthly Visits | 2.0M |
| Avg·visit Duration | 00:02:10 |
| Page per Visit | 8.07 |
| Bounce Rate | 36.80% |
ChatIn's traffic
ChatIn is the one with 1.6K monthly visits and 00:00:00 Avg.visit duration. ChatIn has a Page per visit of 1.17 and a bounce rate of 34.18%.
Visit Over Time
| Monthly Visits | 1.6K |
| Avg·visit Duration | 00:00:00 |
| Page per Visit | 1.17 |
| Bounce Rate | 34.18% |
Geography
The top 5 countries/regions for Chaport are:Indonesia 45.95%, Singapore 37.66%, Latvia 3.71%, Pakistan 3.11%, Colombia 2.12%
Top 5 Countries/regions
 | 45.95% |
 | 37.66% |
 | 3.71% |
 | 3.11% |
 | 2.12% |
Geography
The top 1 countries/regions for ChatIn are:France 100.00%
Top 1 Countries/regions
 | 100.00% |
Traffic Sources
The 6 main sources of traffic to Chaport are:Direct 73.54%, Referrals 18.52%, vs_sourcesSearchOrganic 4.52%, vs_sourcesSocialOrganic 2.90%, Mail 0.46%, vs_sourcesDisplayAds 0.06%, vs_sourcesGenAi 0.00%, vs_sourcesSearchPaid 0.00%, vs_sourcesAffiliate 0.00%, vs_sourcesSocialPaid 0.00%
Direct | 73.54% |
Referrals | 18.52% |
vs_sourcesSearchOrganic | 4.52% |
vs_sourcesSocialOrganic | 2.90% |
Mail | 0.46% |
vs_sourcesDisplayAds | 0.06% |
vs_sourcesGenAi | 0.00% |
vs_sourcesSearchPaid | 0.00% |
vs_sourcesAffiliate | 0.00% |
vs_sourcesSocialPaid | 0.00% |
Traffic Sources
The 6 main sources of traffic to ChatIn are:Direct 38.81%, vs_sourcesSearchOrganic 30.33%, Referrals 10.37%, vs_sourcesSocialOrganic 5.35%, vs_sourcesDisplayAds 4.36%, Mail 3.63%, vs_sourcesAffiliate 3.00%, vs_sourcesSearchPaid 1.71%, vs_sourcesGenAi 1.63%, vs_sourcesSocialPaid 0.81%
Direct | 38.81% |
vs_sourcesSearchOrganic | 30.33% |
Referrals | 10.37% |
vs_sourcesSocialOrganic | 5.35% |
vs_sourcesDisplayAds | 4.36% |
Mail | 3.63% |
vs_sourcesAffiliate | 3.00% |
vs_sourcesSearchPaid | 1.71% |
vs_sourcesGenAi | 1.63% |
vs_sourcesSocialPaid | 0.81% |
Which is better: Chaport or ChatIn?
Chaport might be a bit more popular than ChatIn.As you can see, Chaport has 2.0M monthly visits, while ChatIn has 1.6K monthly visits. So more people choose Chaport. So the odds are that people will recommend Chaport more on social platforms.
Chaport has an Avg.visit duration of 00:02:10, while ChatIn has an Avg.visit duration of 00:00:00. Also, Chaport has a page per visit of 8.07 and a Bounce Rate of 36.80%. ChatIn has a page per visit of 1.17 and a Bounce Rate of 34.18%.
The main users of Chaport are Indonesia, Singapore, Latvia, Pakistan, Colombia, with the following distribution: 45.95%, 37.66%, 3.71%, 3.11%, 2.12%.
The main users of ChatIn are France, with the following distribution: 100.00%.
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