Mastering Bot Widget Customization
Table of Contents
- Introduction
- What is the Advanced Widget Options feature?
- How to access the Advanced Widget Options feature?
- Configuring URL Tracking Parameters
- Customizing Widget Position on Page
- Using Auto-Opening Bot Widget
- Adjusting Bot Opening Delay
- Additional Configuration Options
- Conclusion
- FAQs
Introduction
In this article, You will learn about the advanced widget options feature in the DARS Builder. If you've ever used our builder before, you'll know that using a widget on your Website is one of the most popular ways to distribute your chatbot. This feature allows you to customize the behavior of your chatbot widget, providing various configuration options to suit your needs.
What is the Advanced Widget Options feature?
The advanced widget options feature in the DARS Builder allows you to make customizations to the way your chatbot widget behaves on your website. With this feature, you can configure URL tracking parameters, customize the widget position on the page, enable auto-opening of the bot widget, adjust the bot opening delay, and more. These options provide you with greater control over how your chatbot interacts with your website visitors.
How to access the Advanced Widget Options feature?
To access the advanced widget options feature, follow these steps in the DARS Builder:
- Open the bot you want to configure within the builder.
- Select "Distribute and Share" from the left menu.
- Click on "Chatbot Widget" to open the configuration section for the widget.
- Scroll down to the bottom of the page and check the checkbox that says "Advanced Widget Options."
- This will reveal a set of six to seven configurations that you can make to customize the behavior of your widget.
Configuring URL Tracking Parameters
If you've done digital marketing before, you know the importance of tracking where your visitors are coming from. The "Add URL Tracking Parameters" feature allows you to transfer URL parameters from the parent page to each submission that happens in your bot. This feature helps you Gather insights on how visitors from different channels Interact with your bot and optimize your marketing efforts accordingly.
Customizing Widget Position on Page
The "Widget Position on Page" option allows you to choose where the chatbot widget appears on your website. You can select from options like left, right, top, or bottom to position the widget as per your preference. This customization gives you the flexibility to place the widget in a location that best suits your website design and user experience.
Using Auto-Opening Bot Widget
With the auto-opening bot widget feature, you can make your chatbot widget automatically open on specific devices without the user having to click on it. This is useful if you want to proactively engage users on certain devices. You can choose to enable automatic opening on desktop, mobile, or both, depending on your target audience.
Adjusting Bot Opening Delay
The bot opening delay option allows you to define the number of seconds the page should wait before automatically opening the bot widget. This feature gives you control over the timing of the bot's appearance, allowing you to Create a seamless user experience. You can set a delay of a few seconds to ensure users have enough time to navigate through the page before the bot opens.
Additional Configuration Options
The advanced widget options feature also includes additional configuration options:
- Automatically Close the Widget on Conversation End: This option automatically closes the bot widget when a conversation with the chatbot is completed, eliminating the need for users to manually close it.
- Hide Background Overlay: Enabling this option prevents the rest of the page from getting grayed out when the bot widget is opened. This gives a clearer view of the page content while interacting with the bot.
- Hide Widget Button on Close: When this option is enabled, closing the bot widget will make it disappear, allowing users to Continue browsing without the widget reappearing.
Conclusion
The advanced widget options feature in the DARS Builder provides you with a range of customizable configurations to enhance the behavior of your chatbot widget. By utilizing these options, you can track marketing parameters, position the widget strategically, enable auto-opening, adjust opening delay, and more. These features empower you to create a personalized and engaging experience for your website visitors.
FAQs
Q: Can I track where my visitors are coming from using the advanced widget options?
A: Yes, you can configure URL tracking parameters to transfer parameters from the parent page to each submission in your chatbot. This helps you gather insights on visitor channels and optimize your marketing efforts.
Q: Can I customize the position of the widget on my website?
A: Absolutely! The widget position on the page can be easily customized. You have the flexibility to choose the left, right, top, or bottom position for the widget according to your website design.
Q: How can I make the chatbot widget automatically open on specific devices?
A: With the auto-opening bot widget feature, you can select the devices on which the bot will automatically open without user interaction. Options include desktop, mobile, or both.
Q: Is it possible to delay the bot's opening after the page loads?
A: Yes, you can define the number of seconds the page should wait before automatically opening the bot widget. This helps ensure users have enough time to explore the webpage before engaging with the chatbot.
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