An AI-driven email management skill that categorizes incoming messages, identifies action items, and generates context-aware draft responses.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install afrexai-email-triager
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install afrexai-email-triager using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Email Triager?
The Email Triager is a specialized tool within the Openclaw Skills library designed to help AI agents process complex communication flows. By applying a systematic triage framework, this skill enables agents to sort emails by urgency, extract hidden deadlines, and detect subtle sentiment shifts in threads. It transforms a cluttered inbox into a structured list of actionable tasks, ensuring that high-priority communications receive immediate attention while routine notifications are archived appropriately. Utilizing these Openclaw Skills allows for a more efficient and professional approach to digital correspondence.
Email Triager Use Cases
- Processing high volumes of daily emails to separate urgent requests from informational updates.
- Automatically drafting professional, tone-matched replies for client inquiries and internal requests.
- Identifying critical escalations where managers or executives have been added to a thread.
- Extracting discrete tasks and deadlines from long email chains into a checklist format.
- Identifying communication patterns across multiple messages from the same sender to suggest deeper interventions like scheduled calls.
How Email Triager Works
- The AI agent analyzes the content, sender, and metadata of incoming emails.
- Each email is assigned a specific triage category such as Urgent Action, Action Required, FYI, Delegate, or Archive.
- Smart Signals are applied to detect escalations, sentiment changes, or buried meeting requests.
- A structured output is produced for each email, including a concise summary and a defined next step.
- For items requiring action, the skill generates a direct, context-aware draft response following specific brevity and tone-mirroring rules.
- Multiple emails are processed in batches to identify cross-thread patterns and systemic priorities.
Email Triager Setup
To deploy the Email Triager, integrate the SKILL.md definition into your AI agent's system prompt or tool configuration. Ensure the agent has read access to your email headers and body content.
# Example configuration for Openclaw Skills integration
openclaw skills:add email-triager
You can also pair this with domain-specific context packs for specialized industries like legal or healthcare to refine the triage logic.
Email Triager Data Schema & Taxonomy
The Email Triager organizes its output into a standardized schema for both human readability and programmatic processing:
| Component | Type | Description |
|---|---|---|
| Category | String | One of five predefined urgency levels (Urgent, Action, FYI, Delegate, Archive). |
| Summary | String | A one-sentence distillation of the email's purpose. |
| Action | String | The specific next step required or "None". |
| Draft Status | Boolean | Indicates if a response draft has been generated. |
| Smart Signals | List | Metadata flags for deadlines, CC escalations, or sentiment shifts. |
| Checklist | List | Extracted action items including 'What', 'Who', and 'When'. |
Email Triager Advanced Features
- Smart Signal detection for automated flagging of terse or frustrated sentiments.
- Pattern recognition across batches to identify when multiple emails from one sender warrant a meeting instead of a reply.
- Advanced tone-mirroring logic that adjusts response formality based on the original sender's style.
- Context-aware action item extraction that formats tasks for easy copy-pasting into task managers.
- Integration support for external industry context packs to handle domain-specific jargon.
SKILL.md
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