A comprehensive framework for conducting blameless incident reviews to identify root causes and prevent recurring systemic failures.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install afrexai-post-mortem
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install afrexai-post-mortem using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Post-Mortem & Incident Review Framework?
The Post-Mortem & Incident Review Framework is a professional-grade methodology designed to transform service failures into organizational learning. By utilizing Openclaw Skills, teams can implement a structured approach to analyzing outages, service degradations, and missed deadlines. The framework moves beyond surface-level fixes by emphasizing systemic gaps rather than individual errors, fostering a culture of continuous improvement and technical excellence.
This framework provides the essential tools to document timelines, calculate the true financial impact of downtime, and track the completion of corrective action items. When integrated with Openclaw Skills, it helps engineering leaders identify which repetitive manual tasks should be automated first to reduce future risks.
Post-Mortem & Incident Review Framework Use Cases
- Managing high-severity production incidents and service outages to ensure they never recur.
- Conducting post-launch reviews for failed products or missed project deadlines.
- Analyzing events that cause significant financial loss or consume excessive engineering resources.
- Performing quarterly trend analysis to identify recurring patterns in technical debt and system reliability.
How Post-Mortem & Incident Review Framework Works
- Capture the Incident Summary within 24 hours to document detection delays and user impact.
- Build a granular timeline to understand the sequence of events from the first alert to final resolution.
- Execute a 5 Whys analysis to peel back layers of causation and find the true systemic root cause.
- Score contributing factors like monitoring gaps and documentation to prioritize technical investments.
- Assign ownership and deadlines to specific action items categorized by urgency (P0-P2).
- Apply the Incident Cost Calculator to quantify revenue loss and engineering overhead.
Post-Mortem & Incident Review Framework Setup
To deploy this framework within your development environment, ensure you have the Openclaw Skills environment configured. You can initialize the post-mortem template using the following steps:
# Initialize the incident framework directory
mkdir -p docs/incidents/post-mortems
# Create a new incident report using the standard template
touch docs/incidents/post-mortems/INC-$(date +%Y%m%d)-summary.md
Once created, fill in the sections following the blameless review rules included in the skill documentation.
Post-Mortem & Incident Review Framework Data Schema & Taxonomy
The framework organizes incident data into a structured taxonomy to facilitate long-term analysis and reporting:
| Component | Format | Description |
|---|---|---|
| Incident Metadata | JSON/Markdown | ID, Duration, Severity level, and Detection metrics |
| Timeline Log | List (HH:MM) | Minute-by-minute sequence of response actions |
| RCA Model | 5 Whys | Hierarchical string mapping direct to systemic causes |
| Contributing Factors | Matrix | Scored table (0-3) for 10 specific failure categories |
| Action Tracker | Table | List including Owner, Deadline, Priority, and Status |
| Cost Analytics | Formula | Calculation of direct revenue loss and indirect labor costs |
Post-Mortem & Incident Review Framework Advanced Features
- Blameless analysis rules designed to eliminate finger-pointing and focus on system resilience.
- Industry-specific compliance modules for Fintech (SOX/PCI-DSS), Healthcare (HIPAA), and SaaS (SOC 2).
- Quarterly incident review protocols for tracking MTTD and MTTR improvements.
- Integrated cost calculator for estimating customer churn risk and brand reputation impact.
- AI-optimized structures that allow Openclaw Skills to suggest automation playbooks based on incident patterns.
SKILL.md
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