A robust Greek-language correspondence engine for accounting firms that automates drafting professional letters, summaries, and reminders with a strict human-in-the-loop approval workflow.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install client-communication-engine
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install client-communication-engine using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Client Communication Engine?
The Client Communication Engine is a specialized component of Openclaw Skills designed to handle all outgoing professional correspondence for Greek accounting firms. It bridges the gap between raw financial data and client-facing communication by generating context-aware drafts for VAT submission confirmations, monthly summaries, and document requests. By adhering to Greek business standards and regulatory terminology, this skill ensures that every interaction is professional and accurate.
Security and accuracy are central to this engine, which mandates human review for all outgoing messages. It operates in tandem with inbound processing skills to create a comprehensive communication layer, allowing staff to review English summaries of Greek drafts before authorizing dispatch via SMTP or PDF export.
Client Communication Engine Use Cases
- Generating professional Greek-language submission confirmations for VAT, EFKA, and myDATA filings.
- Sending automated yet personalized monthly accounting summaries including P&L data.
- Managing multi-stage document requests with escalating tones for missing client information.
- Dispatching urgent deadline reminders based on real-time regulatory calendars.
- Creating annual tax summaries to provide clients with a yearly overview of obligations.
How Client Communication Engine Works
- The engine extracts data from upstream sources like AADE filings, bank reconciliations, and pending document lists.
- A draft is generated using professional Greek templates based on the specific communication type and client context.
- Staff members use the CLI to preview an English summary or the full Greek text of the draft for verification.
- Authorized personnel approve the draft using the secure command-line interface.
- The communication is dispatched via SMTP or exported as a PDF for manual delivery if no email is configured.
- An immutable record is written to the client's correspondence history, including a content hash and delivery status.
Client Communication Engine Setup
To get started with this skill in your Openclaw Skills environment, configure your SMTP credentials and ensure system dependencies are installed:
export OPENCLAW_DATA_DIR="/data"
export SMTP_HOST="smtp.your-provider.com"
export SMTP_USER="[email protected]"
export SMTP_PASSWORD="your-app-password"
# Install required CLI tools
which jq curl || sudo apt install jq curl
Client Communication Engine Data Schema & Taxonomy
The skill maintains a structured file system within the data directory to ensure auditability and template persistence:
| Directory Path | File Type | Purpose |
|---|---|---|
/data/processing/comms/ |
JSON | Ephemeral drafts awaiting approval |
/data/clients/{AFM}/correspondence/ |
JSON | Immutable history of all sent communications |
/data/system/comms-templates/ |
JSON | Base templates for Greek business letters |
/data/reports/correspondence/ |
JSON | Monthly firm-wide logs for audit purposes |
Client Communication Engine Advanced Features
- Tone calibration logic that automatically escalates urgency from informative to critical based on communication history.
- Multi-role approval gates requiring authorized signatures from senior accountants before any message is dispatched.
- Client-level template overrides allowing for personalized salutations and contact preference management.
- Deep integration with financial data skills to automatically attach live P&L statements and filing receipts.
- Automated memory hooks for detecting patterns such as chronic document gaps or high email bounce rates.
SKILL.md
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