A comprehensive CLI-based tool for managing Front.app conversations, team comments, and message workflows directly through Openclaw Skills.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install front
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install front using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Front?
The Front skill for Openclaw Skills provides a powerful interface to the Front.app API, enabling developers and support teams to manage customer communication without leaving their terminal or agent environment. It facilitates everything from listing inboxes to tagging conversations and assigning teammates, making it an essential component for automated customer support and internal collaboration workflows.
By leveraging this skill, users can integrate Front multi-channel capabilities into their broader AI-driven automation stack. This ensures that every interaction is tracked, categorized, and responded to efficiently, whether through automated replies or team-coordinated efforts.
Front Use Cases
- Monitoring unassigned inbox conversations for rapid response.
- Searching for specific customer history using email, handles, or tags.
- Adding internal team notes or context to conversations via comments for better collaboration.
- Automating message replies or creating drafts for human review to maintain high service levels.
- Assigning conversations to specific teammates based on workload, expertise, or priority.
How Front Works
- The skill authenticates with the Front API using a secure Bearer token provided in the user configuration.
- Users or agents execute CLI commands via the front.sh script to interact with various API endpoints.
- The skill fetches data such as conversations, messages, and tags, or sends data like replies and internal comments to Front company-specific API base.
- Advanced filtering allows for retrieving unassigned, assigned, or archived conversations to maintain strict inbox hygiene.
- It provides real-time feedback and structured data outputs that allow for complex logic within Openclaw Skills workflows.
Front Setup
First, obtain your API token from Front by navigating to Settings -> Developers -> API Tokens. You can configure the token as an environment variable or within the local configuration file.
Set environment variable:
export FRONT_API_TOKEN=your_token_here
Or add it to ~/.clawdbot/clawdbot.json:
{
"skills": {
"entries": {
"front": {
"apiKey": "YOUR_FRONT_API_TOKEN"
}
}
}
}
Front Data Schema & Taxonomy
The Front skill interacts with several core entities from the Front.app ecosystem. Data is typically returned as objects representing these structures:
| Entity | Prefix | Description |
|---|---|---|
| Conversation | cnv_ | The primary container for messages and comments. |
| Inbox | inb_ | Specific channels or email addresses where messages arrive. |
| Message | msg_ | Individual communications within a conversation. |
| Teammate | tea_ | Registered users within the Front workspace. |
| Tag | tag_ | Metadata labels for categorization and organization. |
| Contact | cnt_ | Customer profile and identification data. |
Front Advanced Features
- Automated drafting system to prepare replies for manual approval instead of immediate sending.
- Multi-filtered search queries supporting advanced syntax like from:email or tag:urgent.
- Dynamic assignment logic to route conversations to specific teammates via teammate IDs.
- Bulk conversation management for archiving or tagging high volumes of messages programmatically.
- Detailed team collaboration through internal-only comments and notes to preserve context.
SKILL.md
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