What exactly is an AI Message on HelperHat?

An AI Message is a response generated by HelperHat's AI system to a customer's inquiry. It's counted only when the AI sends a reply, primarily for new customers or when a team member has marked their conversation as 'done'.

How can I track my AI message usage?

You can monitor your AI message count in real-time from your Account Page. Your 'Total AI Messages' used during the current billing period is displayed transparently.

What happens to unused AI messages each month?

Unused AI messages do not roll over to the next billing period. Your 'Total AI Messages' count is reset at the start of each billing cycle.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription anytime through the Billing Portal on your Account Page or by deleting your business account, which is irreversible and removes all associated data.

Do you offer a free trial?

HelperHat does not offer a traditional free trial due to the upfront investment in AI learning. However, they are currently offering a limited-time offer of 1 month free if you enter the promo code FREETRIALMONTH at checkout.

HelperHat: AI-powered 24/7 live chat support for websites, reducing costs and improving satisfaction.

Name: HelperHat
Rating: 5 (76 reviews)
Author: toolify

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AI-powered 24/7 live chat support for websites, reducing costs and improving satisfaction.

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Dec 27 2024

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HelperHat Product Information

What is HelperHat?

HelperHat is an AI-powered live chat support solution designed for websites, operating 24/7 to enhance customer satisfaction and reduce support costs. It automates customer support using advanced AI models like GPT, Llama, and Gemini, providing instant, accurate, and human-like responses. The platform learns automatically from website content and uploaded files, offers human-AI collaboration, and includes features like AI analytics, spam filtering, and conversation categorization. It aims to simplify customer support for businesses by offering an affordable, easy-to-install solution.

How to use HelperHat?

HelperHat is designed for easy setup, requiring users to simply copy and paste a single line of code onto their website to install it. No technical expertise is required. Once installed, the AI automatically learns from the website's content to provide accurate answers to customer inquiries.

HelperHat's Core Features

24/7 AI-powered live chat support

One-line installation

Advanced AI models (GPT, Llama, Gemini) for instant responses

Automated learning from website content and uploaded files

Human-AI collaboration

Unlimited team members and conversations

AI Analytics and Spam Filtering

Cross-platform access (Web, iOS, Android)

HelperHat's Use Cases

Automating customer support inquiries 24/7

Reducing operational expenses for support teams

Improving customer satisfaction with instant, accurate replies

Handling a high volume of customer questions efficiently

Providing support even after business hours

FAQ from HelperHat

What exactly is an AI Message on HelperHat?
How can I track my AI message usage?
What happens to unused AI messages each month?
Can I cancel my subscription at any time?
Do you offer a free trial?

HelperHat Company

HelperHat Company name: HelperHat .
HelperHat Login

HelperHat Login Link: https://app.helperhat.com
HelperHat Sign up

HelperHat Sign up Link: https://app.helperhat.com
HelperHat Pricing

HelperHat Pricing Link: https://helperhat.com/pricing.html

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HelperHat Reviews (0)

5 point out of 5 point

HelperHat Pricing

Universal Plan

$20 / month

Includes 1,000 AI messages per month, unlimited live-agent messages, and unlimited team members. After 1,000 AI messages, additional messages are charged at $5 for every 100 extra AI messages (rounded up).

For the latest pricing, please visit this link: https://helperhat.com/pricing.html

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