What content types can I add to train my AI agent?

My AskAI supports adding websites, help docs, documents, PDFs, and presentations.

What other integrations do you support?

My AskAI supports a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. See all our AI integrations.

Can I capture leads or email addresses with my AI agent?

Yes, you can enable 'Lead capture' to require that people using your AI agent provide their email address before chatting and getting answers to their questions. You can then export the emails captured or connect your own webhook, like Zapier, to add emails into your CRM.

How do I create an AI agent using My AskAI?

Sign up for a 30-day free trial and create your first AI agent in under 5 minutes. Add your relevant 'knowledge' (Help Centers, websites, documents) and start asking example customer support questions.

My AskAI allows you to create your own AI agent for customer support. You add all of your company's help docs or internal content so your customers can have instant answers to any question, 24.7. You can add your AI agent to your live chat app e.g. Intercom, your website or integrate within Slack or connect via API.

How secure are My AskAI's AI chatbots?

All uploaded content is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.

How secure is my data from my integrations?

All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.

How much does My AskAI cost?

My AskAI has different paid plans to suit different needs and budgets. You can create your first AI agent with our 30 day free trial (no credit card required), where you can access all our features. After your trial, there are 2 monthly plans to choose from, starting from just $60 per month. See all our paid plans

How is My AskAI different from ChatGPT?

For all the amazing things ChatGPT can do, it can't access your company's private content or data. So it can't answer question on how your business or products actually work. With My AskAI, you get the power of ChatGPT, but with an AI agent that knows everything about your company and it's internal or external documentation.

Can I add my AI agent created with My AskAI to my website?

Yes, My AskAI makes it easy to add your custom AI agent to your own website, for your customers. You can embed the chat widget code directly into your pages with just a few lines of HTML. This allows visitors on your site to interact with your AI agent and get instant answers to all their questions directly from the content you uploaded to My AskAI.

An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. My AskAI is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.

How does the human handover work?

Around 75% of customer support conversations can be resolved by one of our AI agents. But when a question can't confidentially be answered by the AI agent, then your customers are given the option to 'Talk to a person', if they select this option, they are seamlessly transferred to one of your agents within your existing support tool e.g. Intercom or Zendesk.

What are the most popular integrations?

Website widgets - To provide answers directly on a company's website. Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps. Google Drive - To sync and search content already stored in Drive folders. Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces. Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools. API access - For advanced users to fully control the AI through custom workflows and apps.

Why should I integrate my tools with an AI agent?

There are a few key benefits to integrating internal tools and documents with an AI agent: Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time. Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access. Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation. Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI. Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.

What are your most popular live chat apps?

Intercom — Our AI agent for Intercom can directly replace Intercom's Fin AI product and is 5x cheaper. You can also add content from multiple sources instead of just Intercom articles and webpages. Zendesk — Our AI agent for Zendesk can directly replace Zendesk's AI agents and is 5x cheaper. You can also add content from multiple sources instead of just Zendesk articles. Freshchat — Our AI agent for Freshchat gives your Freshcat widget the ability to have AI-powered customer support. You can also add content from multiple sources instead of just Freshdesk articles. Hubspot — Our AI agent for Hubspot gives your Hubspot chat widget the ability to have AI-powered customer support. Hubspot don't currently offer any AI-powered support features.

How can I use My AskAI's AI agent with my existing live chat tool e.g. Intercom, Zendesk or Freshchat?

There are two ways My AskAI can work with your existing support tools. 1) With Intercom, Zendesk or Freshchat, you can install My AskAI from their App Store / Marketplace. My AskAI will then work within your existing live chat widget on your site and new conversations will be handled by the AI agent before transferring to a human. See how it works for Intercom, Zendesk Messaging or Freshchat. 2) With other live chat providers, My AskAI (when added to your website) will hide your existing live chat widget and display My AskAI instead. Your My AskAI AI agent will then act as your first line of defence and all new support conversations will go to the AI agent first. If a customer wants to speak to a person on your team, we will then reveal your live chat widget for the customer to connect with your team. See how human handover works

My AskAI: AI customer support agent automating 75% of support requests.

Name: My AskAI
Rating: 5 (73 reviews)
Author: toolify

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My AskAI Product Information

What is My AskAI?

My AskAI is an AI customer support agent platform that helps businesses automate customer support by resolving 75% of support requests automatically. It integrates with existing live chat tools like Zendesk, Intercom, and Freshchat, and allows users to add content from various sources to train the AI agent.

How to use My AskAI?

Create a free AI agent, connect it to your knowledge base (help docs, website, documents), and integrate it with your existing support tools. The AI agent will then handle customer inquiries automatically.

My AskAI's Core Features

AI-powered customer support

Integration with existing live chat platforms

Automated resolution of support tickets

Customizable AI agent behavior and tone

Access to live customer data

Automatic Zendesk ticket tagging

My AskAI's Use Cases

Automating customer support in SaaS and eCommerce businesses

Providing instant answers to customer questions 24/7

Reducing the workload of human support agents

Identifying knowledge gaps in customer support documentation

Automatically tagging Zendesk tickets for better organization and reporting

FAQ from My AskAI

What content types can I add to train my AI agent?
What other integrations do you support?
Can I capture leads or email addresses with my AI agent?
How do I create an AI agent using My AskAI?
What is My AskAI?
How secure are My AskAI's AI chatbots?
How secure is my data from my integrations?
How much does My AskAI cost?
How is My AskAI different from ChatGPT?
Can I add my AI agent created with My AskAI to my website?
What is an AI agent?
How does the human handover work?
What are the most popular integrations?
Why should I integrate my tools with an AI agent?
What are your most popular live chat apps?
How can I use My AskAI's AI agent with my existing live chat tool e.g. Intercom, Zendesk or Freshchat?