A systematic approach to client onboarding that leverages automated checklists, communication sequences, and success tracking to reduce churn.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install afrexai-onboarding
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install afrexai-onboarding using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is Customer Onboarding?
The Customer Onboarding skill is designed for businesses looking to professionalize their post-sales process. By providing a structured framework for the first 90 days, it ensures every client receives a consistent and high-value experience. This tool integrates directly into your Openclaw Skills environment, enabling you to generate customized kickoff agendas and welcome sequences in seconds. Its core mission is to bridge the gap between signing a contract and achieving long-term customer loyalty.\n\nBy automating the administrative burden of onboarding, teams can focus on high-impact relationship building while the AI handles milestone tracking and risk detection. This skill ensures that no step is missed, from the initial pre-onboarding prep to the final 90-day checkpoint, making it an essential addition to any Openclaw Skills toolkit.
Customer Onboarding Use Cases
- Managing complex client kickoffs with structured agendas\n- Creating automated welcome and instructional email sequences\n- Tracking Time to First Value (TTFV) and other success metrics\n- Identifying at-risk accounts through low engagement signals\n- Standardizing the first 90 days of the customer lifecycle
How Customer Onboarding Works
- The skill analyzes the client profile and business type to determine specific onboarding requirements.\n2. It generates a comprehensive checklist covering prep, kickoff, and milestones for the first three months.\n3. Ready-to-send welcome emails and instructional guides are drafted based on the defined timeline.\n4. Success metrics and health indicators are established to monitor the adoption rate.\n5. The system flags potential risks, such as missed milestones or delayed responses, for manual intervention.
Customer Onboarding Setup
To get started with this skill within your Openclaw Skills setup, use the ClawHub CLI:\n\nbash\nclawhub install afrexai-onboarding\n
Customer Onboarding Data Schema & Taxonomy
| Data Type | Format | Description |\n|---|---|---|\n| Onboarding Checklists | Markdown Checkboxes | Step-by-step tasks categorized by timeline (Day 1, Week 1, etc.) |\n| Welcome Sequences | Text/Markdown | Sequence of emails including welcome, setup guides, and tips |\n| Kickoff Agendas | Structured List | Timed meeting sections with specific objectives and roles |\n| Success Metrics | Key-Value Pairs | Tracking for TTFV, CSAT, and adoption rates |\n| Risk Reports | Alert Logs | Flags for low engagement or missed checkpoints |
Customer Onboarding Advanced Features
- Custom milestone definition for specific industry niches\n- Automated risk detection based on behavioral signals and response delays\n- Multi-channel communication templates for emails and internal team messages\n- Seamless integration with professional industry context packs for specialized domains
SKILL.md
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