A developer-first CRM integration for Openclaw Skills that unifies customer support, product management, and engineering workflows.
Install & Download
1. ClawHub CLI
The fastest way to install a skill directly from the registry.
npx clawhub@latest install integrate-devrev
2. Manual Installation
Copy the skill folder to one of these locations
~/.openclaw/skills/ <project>/skills/ Priority: Workspace > Local > Bundled
3. Prompt Installation
Copy this prompt to OpenClaw to install it automatically.
Help me install integrate-devrev using Clawhub. If Clawhub is not installed, install it first (npm i -g clawhub).
Prefer to download?
Get the raw skill files in a ZIP archive.
What is DevRev?
DevRev is a comprehensive CRM built specifically for developers, serving as a single platform to unify customer support, product management, and engineering. By utilizing this integration within Openclaw Skills, agents can seamlessly interact with DevRev data to build customer-centric products. This skill removes the friction of authentication and complex API logic, allowing for direct management of Issues, Enhancements, and Conversations via a robust automation framework.
This integration allows Openclaw Skills to bridge the gap between customer feedback and engineering execution. It leverages the Membrane CLI to handle the full authentication lifecycle, including automatic token refreshes, so developers can focus on building intelligent workflows rather than managing backend plumbing.
DevRev Use Cases
- Managing customer support tickets and engineering issues through Openclaw Skills.
- Tracking product enhancements and features based on real-time user feedback.
- Automating the creation of RevUsers and Accounts during customer onboarding processes.
- Querying conversation history to provide AI-driven support summaries and action items.
- Synchronizing development tags and parts across the engineering organization.
How DevRev Works
- Install the Membrane CLI and authenticate using the Openclaw Skills agent type to establish a secure environment.
- Ensure a connection to the DevRev domain to establish an authorized link between the agent and the CRM.
- Poll the connection state to verify it is ready for data exchange, handling any client actions required for OAuth.
- Discover available actions by querying intents such as list-works or create-tag using natural language search.
- Execute specific CRM actions with structured JSON input to modify, retrieve, or update DevRev records.
- Use proxy requests for advanced API endpoints while letting the skill handle authentication headers and credential rotation.
DevRev Setup
Install the CLI
Install the Membrane CLI to enable Openclaw Skills to interact with the integration terminal:
npm install -g @membranehq/cli@latest
Authentication
Log in to the tenant and specify the agent type to optimize the tooling:
membrane login --tenant --clientName=openclaw
Connecting to DevRev
Create a connection by providing the application URL:
membrane connection ensure "https://devrev.ai/" --json
If the connection state is BUILDING, poll the status until it becomes READY:
membrane connection get <id> --wait --json
DevRev Data Schema & Taxonomy
The skill organizes data around the primary DevRev CRM entities using a structured JSON schema for inputs and outputs:
| Entity | Description |
|---|---|
| Dev Organization | The top-level container for all team data and configurations. |
| Work (Issue/Enhancement) | Unified records for tracking development tasks and product improvements. |
| RevUser | Customer-facing user profiles used for support and engagement. |
| Part | Defines the structural hierarchy of products, features, and capabilities. |
| Conversation | The history of customer interactions and support messaging threads. |
| Account | Business entities and customer organizations. |
| Tag | Metadata labels used for filtering and categorizing records. |
DevRev Advanced Features
- Natural language intent searching to dynamically find relevant API actions within Openclaw Skills.
- Integrated API proxy for sending direct requests to the DevRev API with automatic header injection.
- Automated credential management that eliminates the need for manual API key handling in Openclaw Skills.
- Support for long-polling connection states to ensure high-reliability automation in headless environments.
- Pre-built actions for common CRM tasks including field mapping and pagination handling.
SKILL.md
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