What is a 'Workspace'?

A workspace is a set of Free and Paid members who contribute to and/or have access to the video meeting content created by those members in Grain.

Who are 'Members' in my workspace?

Workspace members are individuals, most often from your same organization, who have created a Grain account linked with other individuals in your organization.

What are the differences between a Free seats and Paid seats?

Free seats (or Basic seats) always have the ability to view and collaborate on content. Paid seats have the ability to add unlimited new recordings to the workspace and can perform advanced creative actions.

Which team members do I pay for in my Grain workspace?

When upgrading, you only pay for the users who need a recording seat. When adding new members to the workspace, they will be on the Basic plan (which is free) by default unless you designate otherwise upon invitation.

Can I have a mix of Free and Paid seats in my workspace?

Yes, you can have up to 20 free seats (or Basic seats) after upgrading at least one member to the Starter plan. Enterprise plans require a minimum number of paid seats but include an unlimited number of free seat (or Basic seat) members.

When will I get billed for my workspace?

The date a workspace first subscribes to a Business or Enterprise plan establishes the go-forward date at which recurring charges will be processes.

Can I get a refund if I remove members from my workspace or cancel my plan?

For member accounts or workspaces that are downgraded or cancelled during an active billing window, we'll apply a pro-rated credit onto your workspace account to be automatically be applied towards any future charges in your workspace.

Can I cancel my subscription and switch to a new plan anytime?

Yes! You are free to cancel at the end of your contract period and may choose to pay on a monthly or annual basis. Any changes to plans or upgraded/downgraded members will take effect at the beginning of the next billing period.

How are my meetings shared with others in my workspace?

By default all recordings created by members of the workspace are added to the shared library of content.

Can I allow for others outside of my workspace to view or edit my meetings?

Yes, every meeting can be explicitly to be shared with anyone outside of the workspace through invitation or sharing the meeting URL.

Does Grain provide support for Zoom, Meet and Teams?

Yes, Grain provides support for all 3 major video conferencing platforms. You can always reach out to support@grain.com to request an additional platform.

Does Grain provide calendar support for both Google Workspace and Microsoft O365?

Yes, Grain works the same regardless of which calendar you connect. Once a calendar is connected, you can set up automatic recording rules for all meetings or just internal or external meetings depending on your preference.

Yes, Grain is SOC 2 Type I certified and will soon gain Type II certification. Grain hosts all it's software on Amazon Web Services (AWS) facilities in the USA and 100 percent of all Grain's primary applications are located within our own virtual private cloud (VPC).

Should I be concerned about my privacy?

It's your data so we put you in control. Prioritizing your privacy is a core value that has influenced everything we’ve made since day one.

Grain: AI notetaker for meeting summaries, insights, and coaching.

Name: Grain
Rating: 5 (63 reviews)
Author: toolify

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AI Note Taker

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Introduction:

AI notetaker for meeting summaries, insights, and coaching.

Added on:

Aug 18 2024

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AI Note Taker AI Meeting Assistant AI Summarizer AI Transcription

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Grain Product Information

What is Grain?

Grain is an AI notetaker designed for growing teams, providing accurate meeting summaries, account insights, and coaching suggestions. It integrates with popular platforms like HubSpot, Salesforce, Zapier, and Slack to securely record, transcribe, highlight, and share video calls.

How to use Grain?

Grain securely records, transcribes, and highlights video calls. Users can create clips, playlists, and stories to share insights across teams, and integrate with CRM systems for automatic updates.

Grain's Core Features

AI Meeting Notes

Instant Tasks & Follow-ups

Effortless Highlight Sharing

Automatic CRM Updates

AI-powered follow-ups

Clips, Playlists & Stories

Trackers

Grain's Use Cases

Sales: Conversation intelligence, deal status dashboard, AI coaching.

Product & User Research: Capture user feedback, share insights with product teams.

Customer Success: Improve customer interactions, track key terms.

Hiring & Recruiting: Record and analyze interviews.

Remote Teams: Keep teams in sync across all meetings.

FAQ from Grain

What is a 'Workspace'?
Who are 'Members' in my workspace?
What are the differences between a Free seats and Paid seats?
Which team members do I pay for in my Grain workspace?
Can I have a mix of Free and Paid seats in my workspace?
When will I get billed for my workspace?
Can I get a refund if I remove members from my workspace or cancel my plan?
Can I cancel my subscription and switch to a new plan anytime?
How are my meetings shared with others in my workspace?
Can I allow for others outside of my workspace to view or edit my meetings?
Does Grain provide support for Zoom, Meet and Teams?
Does Grain provide calendar support for both Google Workspace and Microsoft O365?
Is Grain secure?
Should I be concerned about my privacy?

Grain Support Email & Customer service contact & Refund contact etc.

Here is the Grain support email for customer service: [email protected] . More Contact, visit the contact us page(https://grain.com/contact)
Grain Company

Grain Company name: Grain Intelligence Inc. .

More about Grain, Please visit the about us page(https://grain.com/company).
Grain Login

Grain Login Link: https://grain.com/login
Grain Pricing

Grain Pricing Link: https://grain.com/pricing
Grain Facebook

Grain Facebook Link: https://www.facebook.com/usegrain/
Grain Youtube

Grain Youtube Link: https://www.youtube.com/channel/UCJ8JwSUW68njZbycrxhTGMQ
Grain Linkedin

Grain Linkedin Link: https://www.linkedin.com/company/grainhq/
Grain Twitter

Grain Twitter Link: https://twitter.com/GrainHQ

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Grain Reviews (0)

5 point out of 5 point

Grain Pricing

Free

Unlimited meetings, 1 notetaker seat, Basic AI notes, Unlimited viewer seats, Collaborative workspace

Starter

$15 per seat/month

Everything in Free +, 10 monthly uploads, Advanced AI notes, Custom AI prompts, Admin controls, Slack integration, Productboard integration, Zapier integration, No 45 min recording limit, No 90 day viewing limit

Business

$29 per seat/month

Everything in Starter +, Hubspot integration, Salesforce integration, Custom AI follow-up email, AI coaching, Trackers, Deal status dashboard, Team performance insights, Unlimited uploads, Aircall integration

Enterprise

Contact sales

Everything in Business +, SAML-based SSO, API access (beta), Custom invoices, Dedicated CS manager

For the latest pricing, please visit this link: https://grain.com/pricing

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