SearchUnify

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Introduction:
SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, and AI-powered apps for better customer support and self-service. It offers search analytics, intelligent search, and enterprise search capabilities to enhance customer support experiences. The platform integrates with various applications and offers connectors for platforms like Salesforce, Zendesk, Dynamics 365, Khoros, SharePoint, and more. With its cognitive search technology, SearchUnify improves information findability, enables proactive decision-making, and provides best-in-class applications for customer support professionals and knowledge workers.
Added on:
August 02 2023
Monthly Visitors:
32.3K
Social & Email:
SearchUnify Product Information

What is SearchUnify?

SearchUnify is a unified cognitive platform that powers enterprise search, insights engine, and AI-powered apps for better customer support and self-service. It offers search analytics, intelligent search, and enterprise search capabilities to enhance customer support experiences. The platform integrates with various applications and offers connectors for platforms like Salesforce, Zendesk, Dynamics 365, Khoros, SharePoint, and more. With its cognitive search technology, SearchUnify improves information findability, enables proactive decision-making, and provides best-in-class applications for customer support professionals and knowledge workers.

How to use SearchUnify?

To use SearchUnify, businesses need to integrate the platform with their existing support systems or applications. Once integrated, the platform provides unified access to enterprise data, enabling users to search for information across multiple sources. The intelligent search capabilities enhance relevancy and deliver quick and accurate results. Additionally, the search analytics feature provides insights into user behavior and search trends, helping businesses optimize their support strategies. The platform also offers AI-powered apps like SearchUnify Virtual Assistant (SUVA), Agent Helper, and Knowbler for advanced customer support and knowledge management.

SearchUnify's Core Features

Unified cognitive platform

Search analytics

Intelligent search

Enterprise search

Search insights

Artificial intelligence search

Platform connectors

Security

Faceted search

SearchUnify's Use Cases

#1

Support

#2

Self-service

#3

Communities

#4

Knowledge management

#5

Knowledge-centered service

#6

Customer success

#7

Marketing

#8

Fraud detection

#9

HR

#10

Intelligent digital experiences

FAQ from SearchUnify

What is SearchUnify?

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Analytic of SearchUnify

SearchUnify Website Traffic Analysis

Visit Over Time

Monthly Visits
32.3K
Avg.Visit Duration
00:00:18
Page per Visit
0.30
Bounce Rate
46.76%
Apr 2023 - Apr 2024 All Traffic

Geography

Top 5 Regions

United States
10.01%
Maldives
4.69%
Turkey
3.38%
Luxembourg
3.25%
Indonesia
2.99%
Apr 2023 - Apr 2024 Desktop Only

Traffic Sources

Search
72.39%
Direct
25.10%
Social
2.34%
Referrals
0.18%
Mail
0.00%
Display Ads
0.00%
Apr 2023 - Apr 2024 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
searchunify
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