Best 410 AI Customer Service Assistant Tools in 2024

Re:amaze, Air, MediSearch, Poly ai, AI Chatbot, VocAI Chatbot, DocsBot AI, Adereso, Mava, Hubtype are the best paid / free AI Customer Service Assistant tools.

Re:amaze
728.6K
46.56%
0
Integrated customer service, live chat, and helpdesk platform.
Air
307.3K
63.64%
0
The ultimate AI assistant for sales and customer service, Air can have lifelike phone calls and autonomously handle tasks across multiple applications.
MediSearch
223.6K
31.91%
9
MediSearch is a reliable search engine for science-based medical answers.
Poly ai
203.0K
21.85%
2
PolyAI offers customer-led voice assistants to businesses, enabling consistent brand experience and data-driven opportunities.
AI Chatbot
180.8K
75.48%
1
Automate support calls and enhance customer experience with Verloop.io's Conversational AI chatbots.
VocAI Chatbot
147.8K
40.03%
2
Build your customized AI chatbot to resolve 80% of customer support questions.
DocsBot AI
119.7K
28.57%
0
Create custom chatbots, generate content from documentation, improve support experiences with AI-powered chatbots.
Adereso
51.6K
14.07%
0
Adereso is a software that helps businesses manage multiple customer service platforms in one place.
Mava
50.2K
18.17%
0
AI-first customer support platform for community-driven companies.
Hubtype
44.3K
9.21%
1
Hubtype offers advanced automated customer service with conversational app platform.
Cohere
39.4K
14.36%
0
Cohere is an AI platform for customer support that resolves tickets faster using previous data.
Lexy
33.5K
3.61%
1
The Notion Chatbot is an AI assistant for Notion that is highly responsive.
Siena AI
32.5K
11.15%
0
Empathic AI CX agent for customer service
Aide
29.1K
58.92%
0
Aide is an AI integration tool that enhances customer support operations with machine learning.
Toma
21.2K
36.05%
1
Toma is an AI assistant for customer and sales calls.
DialSense
17.5K
100.00%
4
DialSense is an AI-powered platform for businesses to create and manage voice assistants.
powered by ChatGPT
16.3K
9.43%
1
CXGenie is an AI-powered platform that automates customer support and improves business efficiency.
eesel AI
14.3K
16.52%
2
eesel.ai is a platform for connecting knowledge with ChatGPT to build a question-answering oracle.
RoboResponseAI
13.4K
8.59%
0
Create human-like chatbots using RoboResponse.ai to engage customers and increase website conversion.
ioni.ai
11.7K
12.07%
1
ioni.ai is an AI chatbot for customer support, automating and speeding up tasks.
Kili
10.9K
15.83%
1
Kili is an AI assistant that supports customer service teams with personalized and accurate support.
NovaTalks
10.8K
12.51%
2
A platform merging social channels, providing customer care and sales for businesses.
Zendesk AI by Caffeinated CX
10.6K
11.89%
0
Caffeinated CX is a customer support solution that uses AI to improve efficiency and reduce costs.
Addy AI
9.7K
12.53%
0
An A.I. email assistant that drafts your emails in seconds with customizable style and tone.
Syncly
8.6K
52.64%
0
AI-powered customer feedback analysis.
Bodt
7.4K
16.97%
2
Bodt.io offers no-code chatbot solutions to enhance customer interaction and lead generation.
Buysmart
6.9K
23.79%
0
A platform for diverse products, from kids to outdoor, offered by Stella's Shopping Assistant.
Ticket AI for Discord
5.9K
40.91%
0
Summary: Ticket AI is a Discord bot that streamlines customer support using AI technology.
Answering AI
< 5K
34.95%
0
AI call answering service
Kastro
< 5K
29.25%
0
Kastro is an AI assistant designed to enhance customer experience with chatbots.
Craftman
< 5K
18.46%
0
Craftman is an AI chatbot builder that trains ChatGPT using your data to create a chatbot for your website.
Watermelon Pulse
< 5K
1
Watermelon is an AI-powered customer service tool that automates support and improves customer experience.
Nara
< 5K
48.50%
1
Nara is an AI chatbot that provides instant responses and 24/7 support to enhance customer engagement.
ShopMate AI
< 5K
35.80%
2
ShopMate is an AI-powered e-commerce platform that uses ChatGPT to personalize recommendations and improve sales.
macha
< 5K
46.31%
0
Macha is an advanced AI chat tool that enhances Shopify stores with AI-powered support.
Scheduleai
< 5K
31.88%
1
Schedule AI simplifies appointment scheduling and boosts team productivity.
ClipyBoard
< 5K
45.18%
1
ClipyBoard is a customizable board management tool for customer service and SEO analysis.
ChatGPT Deutsch - GPTDeutsch.com
< 5K
28.59%
0
Natürliches Sprachmodell für Deutsch.
Chathero.ai
< 5K
42.11%
1
Elevate dialogues, turbocharge sales with AI.
Waitroom
< 5K
73.66%
3
Waitroom enhances meeting collaboration and productivity with real-time AI capabilities.
Duplikate
< 5K
66.39%
2
Duplikate is an advanced platform that uses AI to optimize community management and boost engagement.
RevoChat
< 5K
52.44%
6
RevoChat is an AI chatbot that provides automated customer support and boosts engagement for businesses.
Wachatbot.ai
< 5K
65.34%
1
Wachat Bot is an AI-powered system that automates and improves customer support on WhatsApp.
auliza.com
< 5K
100.00%
2
Auliza uses GPT to create chat agents that provide instant customer support.
Luna Speak
< 5K
68.85%
4
Powerful AI customer assistant for engaging dialogues.
SaleWhale
< 5K
100.00%
0
SaleWhale is an AI chatbot that boosts sales by delivering personalized recommendations and real-time support.
Domesticating ai for your business
< 5K
0
HaiVE is a decentralized AI solution that provides customizable customer support and aims to boost lead conversion.
Magic Mate
< 5K
44.51%
1
Magic Mate is an AI assistant for WhatsApp with advanced features like chat, image editing, and translation.
Chatcare
< 5K
54.38%
2
Chatcare uses GPT-powered chatbots to improve efficiency, lower costs, and enhance customer experiences.
Bubbly
< 5K
100.00%
2
Create virtual assistants for products or services instantly using Bubbly's AI-powered support platform.
Review Writer
< 5K
70.39%
2
AI-powered tool for personalized responses to customer reviews.
BotSpace
< 5K
0
Automate notifications, support on WhatsApp, and drive sales.
Zen Ai
< 5K
83.28%
1
Adaptive AI for extraordinary customer service.
Voxil
< 5K
100.00%
2
A no-code platform to get a phone number, assign a chatbot, and interact over phone calls.
Take Care
< 5K
1
Expert pharmacist guidance for all healthcare scenarios.
Chatspell
< 5K
1
Chatspell enables direct communication with website visitors through Slack for efficient customer interactions.
Deskflow AI
< 5K
100.00%
3
AI-powered employee experience assistant for HR and IT tasks.
helpix AI
< 5K
100.00%
1
AI platform for automated customer service
Kaddo
< 5K
4
Kaddo simplifies employee gifting with reminders, recommendations, and budget tracking.
Resumenalyzer
< 5K
78.53%
0
AI powered resume and profile analysis service for job seekers.
GPTConverts
< 5K
0
GPTConverts is a chatbot designed to increase website conversion rates by providing instant and accurate answers to specific questions.
Practice Spanish with Sheila
< 5K
24.06%
2
AI-powered voice partner for practicing spoken Spanish.
AIDuh
< 5K
1
AI-Responder for HostAway is a Chrome extension that helps hosts save time with AI-powered responses.
PageBot
< 5K
0
GPT-powered customer service agent for instant support.
Hold For Me
< 5K
100.00%
1
AI assistant calling for you.
Assist Desk
< 5K
2
24/7 AI-powered customer support solution is provided by Assist Desk.
SkinGuru
< 5K
0
AI-powered personalized skincare routines
Data Science Kit
< 5K
0
On-demand data science at a fixed monthly rate.
HelpBell
< 5K
100.00%
0
Reduce support time with AI-powered Knowledge Base.
KritAI
< 5K
5
OpenAI's Article Summarizer generates concise summaries of articles for users.
Belva
< 5K
65.07%
6
Belva is an AI Phone Agent that streamlines communication by handling various tasks.
SiteCompanion
< 5K
1
Transform website content into interactive chatbots.
Chatwizz
< 5K
1
Chatwizz is an AI chatbot platform that enhances customer service and automates tasks for businesses.
Arsturn
< 5K
100.00%
0
Create a customized ChatGPT for your website in just 1 minute with Arsturn, improving user engagement.
Yana by CareFlick
< 5K
1
AI-powered companion for personalized caregiving.
Wavechat
< 5K
94.56%
1
A tool, Wavechat, uses AI chatbot to answer visitors' questions instantly on a website.
Sheriff
< 5K
0
Sheriff is a Slack bot that saves time by finding the right person to talk to and answering questions.
WisdomAI by Searchie
< 5K
4
Generative AI chat platform, GPT-4 powered, unlocks content, engages with audience, provides comprehensive answers.
ReviewReply
< 5K
100.00%
0
ReviewReply.AI is an AI system that assists businesses in managing and responding to customer reviews.
SupportChat
< 5K
65.26%
1
SupportChat offers custom chatbot training services for businesses.
AiLina - GPT assistant
< 5K
0
AiLina is an AI assistant for download, providing constructive answers on various topics.
Aino
< 5K
1
AI-powered platform for university students' questions.
intercom.com
4.7M
26.58%
0
Automation and human support for faster resolutions.
DigitalGenius
40.5K
81.10%
2
DigitalGenius uses AI to automate customer service and enhance experiences for ecommerce brands.
intercom.help
3.7M
32.88%
0
Deliver faster answers for customers and reduce support team's workload.
Glassix
284.9K
94.06%
1
AI-powered unified messaging platform
Wing Assistant
142.4K
32.28%
1
Wing Virtual Assistant provides dedicated virtual assistants for businesses to delegate tasks.
Kommunicate 3.0
118.7K
36.06%
3
Build and deploy powerful chatbots for websites and mobile apps.
Forethought
113.8K
54.76%
1
Forethought automates customer support to lower costs and improve service quality.
LiveChatAI
113.3K
45.06%
0
Streamline customer support with AI chat bot & live chat
Lindy
104.7K
58.88%
0
Build your own AI agents with no-code
Dreamwave
96.1K
60.42%
1
Natural AI headshots in 1 hour.
Typewise
89.6K
7.00%
1
Summary: Typewise is an AI Communication Assistant that enhances productivity and efficiency for customer service and sales teams.
Level AI
83.7K
20.31%
0
Uncover insights, optimize performance, automate operations.
Juphy 3.0
80.7K
12.89%
2
Juphy is a top tool for social selling and support, integrating social conversations and personalized messaging.
Moveworks
74.9K
45.94%
2
Moveworks automates work and enhances productivity by using AI and connecting employees with business systems.
Help.center
68.1K
5.85%
0
Help.center is an AI-powered customer support solution with chat and knowledge base.
Shulex VOC
56.7K
53.53%
1
AI-powered platform for global customer insights.
Whelp
55.5K
86.36%
2
Whelp consolidates customer communication across channels for streamlined interactions and data analysis.

What is AI Customer Service Assistant?

AI Customer Service Assistant is a virtual agent powered by artificial intelligence, that is capable of interacting with customers, answering their queries, guiding them through processes, or even suggesting products or services. It leverages machine learning, natural language processing, and often chatbot technology to simulate human-like interactions, aiming to provide customer support 24/7.

AI Customer Service Assistant Insights

United States

Traffic

12.1M

United Kingdom

Traffic

3.6M

India

Traffic

2.2M

Taiwan

Traffic

673.0K

Average

Traffic

233.5K
410 Tools
AI Customer Service Assistant already has over 410 AI tools.
41.2M Total Monthly Visitors
AI Customer Service Assistant already boasts over 41.2M user visits per month.
5 tools traffic more than 1M
AI Customer Service Assistant already exists at least 5 AI tools with more than one million monthly user visits.

What is the top 10 AI tools for AI Customer Service Assistant?

Core Features
Price
How to use

Claude 2

The core features of Claude include natural language processing, data analysis, machine learning, and personalized recommendations.

To use Claude, simply interact with the AI assistant through the website or designated platform.

intercom.com

Help Desk
AI Chatbot
Proactive Support
Messenger
Apps and Integrations
Platform

Intercom provides a range of products and features to boost productivity, cut support volume, deliver personalized support at scale, and engage with customers through various channels.

intercom.help

Workspace that connects inbox, tickets, and help center
AI chatbot and automations
Product tours, outbound messages, and more for proactive support
Fully integrated, omnichannel platform
Messenger apps and integrations
Customer service trends, product releases, and best practices in the resource library
Integrate with or build apps on top of Intercom in the developer hub
Insights and best practices from industry experts in webinars
Deep-dive courses in the academy to master Intercom
Product demos in the demo series to learn how Intercom can grow your business
Community to ask questions, find answers, learn from experts, connect, and get inspired
Help center articles for faster self-serve answers

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

Chaport

Talk to customers in real time via live chat
Automate sales and support with chatbots
Answer questions from all channels in one place
Create a knowledge base for customers

Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.

Crisp

Widget: Craft meaningful interactions with a website chat widget
Chatbot: Build chatbots for automated conversations
CRM: Improve your leads and customers' knowledge
Shared Inbox: Get more work done, together
Ticketing System: Optimize your customer support in an efficient way
Campaigns: Boost your engagement by sending email and in-app messages
Knowledge: A knowledge base to give instant answers to your customers
Status Page: Monitor your system and alert users when something goes wrong
Apps: Pricing: Integrations

Learn how to use and configure Crisp in the Help Center.

Re:amaze

Inbox: Shared inbox helpdesk for all your support channels.
Chat: Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots: Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns: Increase re-engagement and boost sales with targeted push notification campaigns.
AI: Leverage the power of AI to help you respond, create, and summarize.
FAQ: Customizable and embeddable FAQ center to help customers help themselves.
Status Page: Keep customers informed by alerting them when there’s an incident or outage.
Live: Get more sales with real-time customer activity monitoring and personal messages.

To use Re:amaze, sign up for a free account and start exploring its features. Consolidate all your customer support channels, automate common tasks, manage multiple businesses in one place, chat with customers in real-time, monitor customer activity, and educate customers with built-in help centers and FAQs.

Missive

Team email: Manage all your email accounts and shared inboxes in one app
Group chat: Have real-time discussions with your team members
Tasks: Collaborate on tasks and projects, assign responsibilities, and track progress
Work management: Stay organized and focused on your work with scoped conversations
Threaded chat: Organize conversations and keep track of important discussions
Team inbox: Collaborate around any kind of shared inbox, including email, SMS, webchat, etc.
Gmail integration: Connect your Gmail account to access your emails directly in Missive
Web and OSX apps: Use Missive on the web or download the OSX app for desktop access
Shared mailboxes: Share email inboxes with your team members for efficient collaboration

To use Missive, simply sign up for an account and invite your team members. You can then connect your email accounts, create shared inboxes, and start collaborating on tasks and projects. Use the team chat feature to have real-time discussions, organize conversations with threaded chats, and stay updated on who is working on what. With Missive, you can manage all your communication channels in one place, ensuring clarity and accountability.

Tictuk

Website Ordering
Facebook Ordering
Dashboard
Customer Service
Personalized Branding
Multilingual
Messenger Marketing
Customer Loyalty
Analytics and Reporting
Automate Your Marketing
Coupons and Promos
AI Learning
Group Orders
Split Payments
Multiplatform

Join TicTuk Upload Your Catalog Increase Conversions

ContentStudio

Social media content planning and scheduling
Content discovery and curation
Social media performance analysis
Unified inbox for customer engagement
Automated social media posting

With ContentStudio, you can plan and schedule your social media content, discover trending content, analyze your social media performance, engage with customers on social platforms, and automate your social media posting.

Document360 2.0

Portal For Editors, Writers, and Reviewers
Site For Customers and Employees
Widget For SaaS Products and Websites
API Documentation For Developers
Analytics
Workflow
SEO
Integrations
Business Glossary
Ticket Deflector
Drive
Platform API
Health Check Metrics

Document360 is a platform that allows users to build, share, and manage knowledge bases, product documentation, manuals, SOPs, Wikis, and more. It offers features such as a portal for editors, writers, and reviewers, a site for customers and employees, a widget for SaaS products and websites, and API documentation for developers.

Newest AI Customer Service Assistant AI Websites

Momen
Easy AI app development and custom GPTs for businesses.
CalenAI
Simplify scheduling with our AI agent
Lindy
Build your own AI agents with no-code

AI Customer Service Assistant Core Features

Automated Response

AI Customer Service Assistant can answer commonly asked questions automatically without any human intervention.

24/7 Availability

The virtual assistant can offer support to customers round the clock, ensuring prompt responses at all times.

Multi-lingual Support

These assistants can interact with customers in various languages, making them highly versatile.

Integration Capabilities

AI assistants can be integrated into various platforms, including websites, apps, and social media platforms.

Who is suitable to use AI Customer Service Assistant?

AI Customer Service Assistants can be useful across a wide array of industries that include e-commerce, banking, telecommunications, hospitality, and healthcare. They are particularly beneficial for businesses with high volume customer interactions and those looking to scale their support without excessively increasing their staff.

How does AI Customer Service Assistant work?

AI Customer Service Assistant primarily works through a combination of NLP (Natural Language Processing), machine learning, and chatbots. NLP helps it to understand and generate human language. Whereas, machine learning enables it to learn from its interactions with users and improve over time. When a user inputs a query, the assistant parses and understands the request, after which it either provides the relevant information or performs the desired action.

Advantages of AI Customer Service Assistant

AI Customer Service Assistants have several advantages, including providing immediate responses, reducing human errors, handling multiple queries simultaneously, offering 24/7 support, and delivering personalized experiences. Furthermore, they reduce the workload on customer service representatives, allowing them to focus on more complex tasks.

FAQ about AI Customer Service Assistant

Can AI Customer Service Assistant handle complex queries?
What is the benefit of using an AI Customer Service Assistant?