Best 555 AI Customer Service Assistant Tools in 2024

Re:amaze, Verloop.io, Air, PolyAI, 24/7.ai, MediSearch, Voc AI Chatbot, Mava, DocsBot AI, Customerly Ai are the best paid / free AI Customer Service Assistant tools.

605.9K
46.53%
1
Integrated customer service, live chat, and helpdesk platform.
254.4K
63.73%
2
Automate support calls and enhance customer experience with Verloop.io's Conversational AI chatbots.
231.0K
45.30%
1
The ultimate AI assistant for sales and customer service, Air can have lifelike phone calls and autonomously handle tasks across multiple applications.
228.3K
33.12%
4
PolyAI offers customer-led voice assistants to businesses, enabling consistent brand experience and data-driven opportunities.
138.9K
7.28%
0
AI customer service solutions
136.1K
14.10%
10
MediSearch is a reliable search engine for science-based medical answers.
135.2K
43.41%
3
Build your customized AI chatbot to resolve 80% of customer support questions.
70.0K
22.85%
2
AI-first customer support platform for community-driven companies.
65.3K
29.56%
2
Create custom chatbots, generate content from documentation, improve support experiences with AI-powered chatbots.
54.8K
21.19%
0
Best AI chatbot for support teams.
52.3K
11.05%
0
Adereso is a software that helps businesses manage multiple customer service platforms in one place.
47.3K
91.86%
1
In-app support and ticketing system powered by AI.
46.6K
5.58%
3
Hubtype offers advanced automated customer service with conversational app platform.
38.5K
7.99%
1
The Notion Chatbot is an AI assistant for Notion that is highly responsive.
34.3K
6.87%
0
Cohere is an AI platform for customer support that resolves tickets faster using previous data.
23.4K
35.08%
0
A platform for diverse products, from kids to outdoor, offered by Stella's Shopping Assistant.
22.4K
34.31%
0
Aide is an AI integration tool that enhances customer support operations with machine learning.
20.9K
13.31%
0
AI-powered customer feedback analysis.
19.2K
6.30%
2
A platform merging social channels, providing customer care and sales for businesses.
18.5K
26.99%
0
Empathic AI CX agent for customer service
18.2K
7.38%
1
CXGenie is an AI-powered platform that automates customer support and improves business efficiency.
17.5K
6.53%
2
eesel.ai is a platform for connecting knowledge with ChatGPT to build a question-answering oracle.
16.3K
7.91%
1
Create human-like chatbots using RoboResponse.ai to engage customers and increase website conversion.
15.6K
8.32%
0
An A.I. email assistant that drafts your emails in seconds with customizable style and tone.
15.6K
7.68%
0
Caffeinated CX is a customer support solution that uses AI to improve efficiency and reduce costs.
15.0K
10.23%
2
Bodt.io offers no-code chatbot solutions to enhance customer interaction and lead generation.
8.8K
19.38%
1
Toma is an AI assistant for customer and sales calls.
8.4K
100.00%
4
DialSense is an AI-powered platform for businesses to create and manage voice assistants.
7.3K
15.12%
2
Kili is an AI assistant that supports customer service teams with personalized and accurate support.
7.2K
18.97%
2
ioni.ai is an AI chatbot for customer support, automating and speeding up tasks.
6.8K
18.54%
3
Duplikate is an advanced platform that uses AI to optimize community management and boost engagement.
6.2K
16.08%
0
Summary: Ticket AI is a Discord bot that streamlines customer support using AI technology.
5.5K
26.87%
1
Nara is an AI chatbot that provides instant responses and 24/7 support to enhance customer engagement.
< 5K
15.56%
0
Natürliches Sprachmodell für Deutsch.
< 5K
23.63%
0
AI call answering service
< 5K
14.93%
2
Auliza uses GPT to create chat agents that provide instant customer support.
< 5K
63.77%
0
GPT-powered customer service agent for instant support.
< 5K
45.38%
1
AI platform for automated customer service
< 5K
19.44%
1
Elevate dialogues, turbocharge sales with AI.
< 5K
21.25%
2
ShopMate is an AI-powered e-commerce platform that uses ChatGPT to personalize recommendations and improve sales.
< 5K
63.25%
2
Transform website content into interactive chatbots.
< 5K
37.40%
2
Chatcare uses GPT-powered chatbots to improve efficiency, lower costs, and enhance customer experiences.
< 5K
26.56%
0
Macha is an advanced AI chat tool that enhances Shopify stores with AI-powered support.
< 5K
45.61%
0
HaiVE is a decentralized AI solution that provides customizable customer support and aims to boost lead conversion.
< 5K
58.84%
1
Adaptive AI for extraordinary customer service.
< 5K
35.67%
2
AI-powered tool for personalized responses to customer reviews.
< 5K
40.03%
1
ClipyBoard is a customizable board management tool for customer service and SEO analysis.
< 5K
32.12%
0
Craftman is an AI chatbot builder that trains ChatGPT using your data to create a chatbot for your website.
< 5K
36.43%
0
Kastro is an AI assistant designed to enhance customer experience with chatbots.
< 5K
41.88%
6
Belva is an AI Phone Agent that streamlines communication by handling various tasks.
< 5K
52.75%
0
AI powered resume and profile analysis service for job seekers.
< 5K
45.39%
0
AI-powered Digital Care Platform for personalized customer care.
< 5K
52.52%
1
Schedule AI simplifies appointment scheduling and boosts team productivity.
< 5K
57.79%
1
Expert pharmacist guidance for all healthcare scenarios.
< 5K
37.57%
1
AI-Responder for HostAway is a Chrome extension that helps hosts save time with AI-powered responses.
< 5K
100.00%
1
Watermelon is an AI-powered customer service tool that automates support and improves customer experience.
< 5K
100.00%
3
AI-powered employee experience assistant for HR and IT tasks.
< 5K
100.00%
4
Kaddo simplifies employee gifting with reminders, recommendations, and budget tracking.
< 5K
6
RevoChat is an AI chatbot that provides automated customer support and boosts engagement for businesses.
< 5K
4
Powerful AI customer assistant for engaging dialogues.
< 5K
0
Reduce support time with AI-powered Knowledge Base.
< 5K
1
Chatspell enables direct communication with website visitors through Slack for efficient customer interactions.
< 5K
1
Automate notifications, support on WhatsApp, and drive sales.
< 5K
2
24/7 AI-powered customer support solution is provided by Assist Desk.
< 5K
0
GPTConverts is a chatbot designed to increase website conversion rates by providing instant and accurate answers to specific questions.
< 5K
0
Offload basic requests to your messaging assistant
< 5K
0
On-demand data science at a fixed monthly rate.
< 5K
1
AI assistant calling for you.
< 5K
24.06%
2
AI-powered voice partner for practicing spoken Spanish.
< 5K
0
AiLina is an AI assistant for download, providing constructive answers on various topics.
< 5K
0
AI-powered personalized skincare routines
< 5K
5
OpenAI's Article Summarizer generates concise summaries of articles for users.
< 5K
4
Generative AI chat platform, GPT-4 powered, unlocks content, engages with audience, provides comprehensive answers.
< 5K
1
SupportChat offers custom chatbot training services for businesses.
< 5K
77.51%
0
Make any site smarter with MiMi
< 5K
100.00%
1
Chatwizz is an AI chatbot platform that enhances customer service and automates tasks for businesses.
< 5K
100.00%
0
Create a customized ChatGPT for your website in just 1 minute with Arsturn, improving user engagement.
< 5K
1
AI-powered platform for university students' questions.
< 5K
2
Create virtual assistants for products or services instantly using Bubbly's AI-powered support platform.
< 5K
1
Magic Mate is an AI assistant for WhatsApp with advanced features like chat, image editing, and translation.
< 5K
0
SaleWhale is an AI chatbot that boosts sales by delivering personalized recommendations and real-time support.
< 5K
0
Sheriff is a Slack bot that saves time by finding the right person to talk to and answering questions.
< 5K
2
Wachat Bot is an AI-powered system that automates and improves customer support on WhatsApp.
< 5K
0
ReviewReply.AI is an AI system that assists businesses in managing and responding to customer reviews.
< 5K
0
Deliver faster, richer customer experiences with Kustomer's AI-powered CRM platform.
< 5K
1
A tool, Wavechat, uses AI chatbot to answer visitors' questions instantly on a website.
< 5K
2
A no-code platform to get a phone number, assign a chatbot, and interact over phone calls.
< 5K
3
Waitroom enhances meeting collaboration and productivity with real-time AI capabilities.
< 5K
2
AI-powered companion for personalized caregiving.
4.7M
28.86%
2
Automation and human support for faster resolutions.
49.5K
86.33%
2
DigitalGenius uses AI to automate customer service and enhance experiences for ecommerce brands.
< 5K
0
Build chatbots and virtual assistants for real-time customer interactions.
< 5K
0
AI Chatbot for customer service.
7.2M
17.27%
0
Free Live Chat Software for websites
4.1M
33.44%
0
Deliver faster answers for customers and reduce support team's workload.
218.8K
92.77%
2
AI-powered unified messaging platform
192.7K
35.40%
1
Wing Virtual Assistant provides dedicated virtual assistants for businesses to delegate tasks.

What is AI Customer Service Assistant?

AI Customer Service Assistant is a virtual agent powered by artificial intelligence, that is capable of interacting with customers, answering their queries, guiding them through processes, or even suggesting products or services. It leverages machine learning, natural language processing, and often chatbot technology to simulate human-like interactions, aiming to provide customer support 24/7.

AI Customer Service Assistant Insights

United States

Traffic

27.0M

United Kingdom

Traffic

6.8M

India

Traffic

5.8M

Japan

Traffic

2.1M

Average

Traffic

485.5K
555 Tools
AI Customer Service Assistant already has over 555 AI tools.
41.2M Total Monthly Visitors
AI Customer Service Assistant already boasts over 41.2M user visits per month.
8 tools traffic more than 1M
AI Customer Service Assistant already exists at least 8 AI tools with more than one million monthly user visits.

What is the top 10 AI tools for AI Customer Service Assistant?

Core Features
Price
How to use

Anthropic

The core features of Claude include natural language processing, data analysis, machine learning, and personalized recommendations.

To use Claude, simply interact with the AI assistant through the website or designated platform.

tawk.to

Live Chat
Chat Pages
Contacts
Knowledge Base
AI Assist

Add a small JavaScript snippet to your site and monitor customer activity in real time

Chaport

Talk to customers in real time via live chat
Automate sales and support with chatbots
Answer questions from all channels in one place
Create a knowledge base for customers

Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.

Intercom

Help Desk
AI Chatbot
Proactive Support
Messenger
Apps and Integrations
Platform

Intercom provides a range of products and features to boost productivity, cut support volume, deliver personalized support at scale, and engage with customers through various channels.

Intercom

Workspace that connects inbox, tickets, and help center
AI chatbot and automations
Product tours, outbound messages, and more for proactive support
Fully integrated, omnichannel platform
Messenger apps and integrations
Customer service trends, product releases, and best practices in the resource library
Integrate with or build apps on top of Intercom in the developer hub
Insights and best practices from industry experts in webinars
Deep-dive courses in the academy to master Intercom
Product demos in the demo series to learn how Intercom can grow your business
Community to ask questions, find answers, learn from experts, connect, and get inspired
Help center articles for faster self-serve answers

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

GitMind Chat

Natural Language Processing
Strong Timeliness
Contextual Memory
Multilingual Support
Data Security
Reduced Costs and Increased Efficiency

With GitMind Chat, you can easily create and customize your own AI assistant. Just follow a few simple steps and start enjoying the benefits of AI-powered assistance.

Deepgram Voice AI

Speech-to-Text API
Text-to-Speech API
Audio Intelligence API

Integrate Deepgram Voice AI APIs into your applications by following the documentation and tutorials provided. You can transcribe speech with unmatched accuracy, speed, and cost using the Speech-to-Text API. For real-time AI agents, utilize the Text-to-Speech API to generate human-like speech. The Audio Intelligence API, powered by AI language models, enhances audio understanding.

Crisp

Widget: Craft meaningful interactions with a website chat widget
Chatbot: Build chatbots for automated conversations
CRM: Improve your leads and customers' knowledge
Shared Inbox: Get more work done, together
Ticketing System: Optimize your customer support in an efficient way
Campaigns: Boost your engagement by sending email and in-app messages
Knowledge: A knowledge base to give instant answers to your customers
Status Page: Monitor your system and alert users when something goes wrong
Apps: Pricing: Integrations

Learn how to use and configure Crisp in the Help Center.

Tictuk

Website Ordering
Facebook Ordering
Dashboard
Customer Service
Personalized Branding
Multilingual
Messenger Marketing
Customer Loyalty
Analytics and Reporting
Automate Your Marketing
Coupons and Promos
AI Learning
Group Orders
Split Payments
Multiplatform

Join TicTuk Upload Your Catalog Increase Conversions

Re:amaze

Inbox: Shared inbox helpdesk for all your support channels.
Chat: Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots: Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns: Increase re-engagement and boost sales with targeted push notification campaigns.
AI: Leverage the power of AI to help you respond, create, and summarize.
FAQ: Customizable and embeddable FAQ center to help customers help themselves.
Status Page: Keep customers informed by alerting them when there’s an incident or outage.
Live: Get more sales with real-time customer activity monitoring and personal messages.

To use Re:amaze, sign up for a free account and start exploring its features. Consolidate all your customer support channels, automate common tasks, manage multiple businesses in one place, chat with customers in real-time, monitor customer activity, and educate customers with built-in help centers and FAQs.

Newest AI Customer Service Assistant AI Websites

AI enhances support
AI customer support with GPT models
Real-time AI Chat

AI Customer Service Assistant Core Features

Automated Response

AI Customer Service Assistant can answer commonly asked questions automatically without any human intervention.

24/7 Availability

The virtual assistant can offer support to customers round the clock, ensuring prompt responses at all times.

Multi-lingual Support

These assistants can interact with customers in various languages, making them highly versatile.

Integration Capabilities

AI assistants can be integrated into various platforms, including websites, apps, and social media platforms.

Who is suitable to use AI Customer Service Assistant?

AI Customer Service Assistants can be useful across a wide array of industries that include e-commerce, banking, telecommunications, hospitality, and healthcare. They are particularly beneficial for businesses with high volume customer interactions and those looking to scale their support without excessively increasing their staff.

How does AI Customer Service Assistant work?

AI Customer Service Assistant primarily works through a combination of NLP (Natural Language Processing), machine learning, and chatbots. NLP helps it to understand and generate human language. Whereas, machine learning enables it to learn from its interactions with users and improve over time. When a user inputs a query, the assistant parses and understands the request, after which it either provides the relevant information or performs the desired action.

Advantages of AI Customer Service Assistant

AI Customer Service Assistants have several advantages, including providing immediate responses, reducing human errors, handling multiple queries simultaneously, offering 24/7 support, and delivering personalized experiences. Furthermore, they reduce the workload on customer service representatives, allowing them to focus on more complex tasks.

FAQ about AI Customer Service Assistant

Can AI Customer Service Assistant handle complex queries?
What is the benefit of using an AI Customer Service Assistant?