Spiral
What is Spiral?
Spiral is an AI-powered customer feedback platform that revolutionizes support data by detecting issues across channels, monitoring blind spots, and analyzing root causes. It intelligently classifies customer interactions into a unified taxonomy of actionable intents using AI, allowing users to track support, CX, and product issues in one place. Spiral's AI Agent answers tough support, CX, and product questions to improve processes, agent training, and product quality. It integrates with most CRMs and data sources to provide prompt issue detection and brings the data right back to you via a data feed.
How to use Spiral?
Analyze customer feedback from reviews, NPS, live chats, phone calls, attributes, and metadata with Deep AI Research. Spiral classifies customer interactions into actionable intents, tracks issues, and alerts you to problems before they escalate. Add Spiral to your CRM and contact center to improve process, ops, agent training, and product quality.
Spiral's Core Features
AI-powered customer issue detection
Unified taxonomy of actionable intents
Seamless CRM and feedback source integration
AI Agent for answering support, CX, and product questions
Real-time tracking and alerts
Spiral's Use Cases
Detecting top customer contact reasons in the first month of service activation
Structuring unstructured customer interactions for actionable insights
Improving process, ops, agent training, and product quality
Automatic Customer Issue Discovery
FAQ from Spiral
What does Spiral do?
How does Spiral classify customer interactions?
What kind of data can Spiral analyze?
How quickly can Spiral be implemented?
Spiral Support Email & Customer service contact & Refund contact etc.
Here is the Spiral support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.spiralup.co/contact)
Spiral Company
Spiral Company name: Spiral Technologies Inc. .
More about Spiral, Please visit the about us page(https://www.spiralup.co/about).
Spiral Login
Spiral Login Link: http://app.spiralup.co
Spiral Pricing
Spiral Pricing Link: https://www.spiralup.co/pricing
Spiral Facebook
Spiral Facebook Link: https://www.facebook.com/usespiral
Spiral Linkedin
Spiral Linkedin Link: https://www.linkedin.com/company/usespiral
Spiral Twitter
Spiral Twitter Link: https://twitter.com/usespiral
Spiral Reviews (0)
Spiral Pricing
Observer
$0
Our informative, but limited dashboard. Ideal for an individual to get a taste of Spiral insights. 1 Sight AI™ Dashboard User, Quarterly basic report, Up to 2 Feedback Channels, Top 5 Insights, Public customer feedback scan
Bug Hunter
Contact us
Our real-time, public review tracking dashboard. Ideal for a small team responsible for products or services with high-volume reviews from up to 4 sources. Up to 10 Sight AI™ Dashboard Users, Full report, Up to 4 Feedback Channels, All detected insights, Public customer feedback scan, Real-Time Tracking
Issue Vulture™
Contact us
Our flagship omnichannel offering, combining public feedback and private customer support data into a centralized dashboard. Ideal for medium brands or large enterprises with robust customer experience programs seeking to stay on top of high-volume customer feedback from many sources. Unlimited Sight AI™ Dashboard Users, Full report, Unlimited Feedback Channels, All detected insights, Public customer feedback scan, Private customer feedback scan, Real-Time Tracking, Tech support
For the latest pricing, please visit this link: https://www.spiralup.co/pricing
Analytic of Spiral
Spiral Website Traffic Analysis
Geography
Top 2 Regions
Spiral Launch embeds
Use website badges to drive support from your community for your Toolify Launch. They're easy to embed on your homepage or footer.
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