Best 446 AI Customer Support Tools Tools in 2024

Rush Widget, Mindpip, Spiral: Better Customer Issue Detection Powered by AI, Herodesk, SermoAI, InboxGPT, SupportAI, Chatlify, Zetabot, Lina Chat are the best paid / free AI Customer Support Tools tools.

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0
AI-powered customer support.
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1
Hybrid support widget for quick and personalized customer service.
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100.00%
0
Revolutionize support data.
8.2K
57.63%
0
Simple and affordable customer support tool.
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0
Comprehensive customer support in native languages.
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0
ChatGPT tool for customer support.
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25.37%
0
Automate customer support with AI
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100.00%
0
AI-powered chatbot for customer engagement and support.
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100.00%
0
Advanced AI chatbot revolutionizing customer support.
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100.00%
0
Automated customer support and streamlined operations.
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76.69%
2
Kili is an AI assistant that supports customer service teams with personalized and accurate support.
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1
AI chatbots for Zendesk Support
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100.00%
2
Automate E-commerce customer support with AI.
77.4K
10.27%
2
AI-first customer support platform for community-driven companies.
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0
Transform customer support with AI assistants
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0
Effortlessly manage support tickets and provide quick resolution.
20.1K
49.06%
0
Automate customer support operations with advanced AI.
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100.00%
1
Revolutionary AI chatbot for exceptional customer support.
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0
AI-powered customer success and support system
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0
GPT-powered customer service agent for instant support.
135.3K
33.52%
0
Automate customer support with AI & automations.
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1
Watermelon is an AI-powered customer service tool that automates support and improves customer experience.
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1
Credible, AI chatbot for lead gen and customer support.
166.6K
9.49%
3
Streamline customer support with AI chat bot & live chat
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1
AI-powered chat bot widget for instant customer support.
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0
AI-powered customer support for better customer satisfaction.
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1
Efficient email support using AI-powered agent
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55.17%
2
Revolutionizing customer support with AI-powered ChatGPT, SupportGuy efficiently handles customer queries 24/7.
12.1K
23.07%
0
Automate response drafting, improve support efficiency, boost revenue.
29.5K
65.05%
0
AI powered chat bot for customer support and lead engagement.
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0
Build customer support chatbots using Quickbot AI, powered by OpenAI's technology.
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50.76%
1
Macha is an advanced AI chat tool that enhances Shopify stores with AI-powered support.
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0
Invocom is a customer service platform providing AI chatbot services to enhance customer support.
46.7K
17.11%
0
Desku is an AI-based customer support platform that improves service and customer satisfaction.
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100.00%
1
Stylo is an AI assistant that improves customer experience by offering support and recommendations.
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0
All-in-one solution for customer engagement
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1
A tool, Wavechat, uses AI chatbot to answer visitors' questions instantly on a website.
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2
Auliza uses GPT to create chat agents that provide instant customer support.
6.0K
14.92%
2
ioni.ai is an AI chatbot for customer support, automating and speeding up tasks.
14.9K
34.29%
1
SearchUnify is a cognitive platform that improves customer support and self-service.
9.9K
52.30%
2
eCommerce-focused platform for Sales, Marketing, and Customer support on WhatsApp.
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3
SensiBot automates WhatsApp conversations, providing instant and intelligent customer support.
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100.00%
4
Spryngtime automates customer support using ChatGPT, providing responses and completing tasks.
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0
AI-powered solution for reducing customer support requests and improving onboarding.
143.9K
40.21%
2
Tars is a platform that enhances customer engagement and support through AI-powered chatbots.
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1
AI chatbot platform for customer support
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0
EchoHQ is an AI call platform that replicates human conversations and memory to enhance customer engagement.
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1
Faye is an AI chatbot that automates customer support for Web3 businesses.
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0
Chirpish AI blends AI with human touch to provide efficient customer support.
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100.00%
1
Boost customer interaction and sales
3.1M
34.62%
0
Deliver faster answers for customers and reduce support team's workload.
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100.00%
0
Transform customer support with Wizbot: adaptive, AI-powered chatbot that maximizes customer satisfaction.
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0
Clever Chat is an AI-powered chatbot service for improved customer support.
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100.00%
1
Norby AI, powered by ChatGPT, automates customer support for various industries.
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22.27%
0
Boost customer service and cut support workload with Chatwith's custom AI chatbot.
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0
AI-powered tool to draft and share texts with advanced features and customer support.
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6
RevoChat is an AI chatbot that provides automated customer support and boosts engagement for businesses.
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100.00%
0
The ultimate AI support tool
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2
Wachat Bot is an AI-powered system that automates and improves customer support on WhatsApp.
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2
AI and human chatbot builder for customer support and lead generation.
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0
AI-powered chatbot for events and support
60.8K
48.84%
1
Unthread is an automation tool that enables customer support in Slack with various features.
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1
Train a ChatGPT bot with your doc website. Easy setup, just 5 mins.
253.8K
22.22%
4
Build your customized AI chatbot to resolve 80% of customer support questions.
89.6K
9.64%
0
Best AI chatbot for support teams.
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0
Summary: Ticket AI is a Discord bot that streamlines customer support using AI technology.
--
2
AI-powered chatbots trained with your data for instant customer support.
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59.86%
1
Mottle helps businesses create custom chatbots for customer support without coding.
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1
Chattier is an AI chatbot for personalized customer support on any website.
27.4K
24.60%
1
Babble AI creates chatbots using Chat GPT, enabling natural conversations for improved customer engagement.
96.0K
27.59%
1
Forethought automates customer support to lower costs and improve service quality.
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40.28%
5
Create custom chatbots with UseChat.ai, providing instant answers and amazing customer support on your website or app.
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100.00%
1
Winchat is an AI chatbot that assists ecommerce businesses, offering instant and accurate customer support.
30.3K
12.78%
5
Create a chatbot without coding, embed it on your website, and enhance customer support.
4.2M
33.91%
3
Automation and human support for faster resolutions.
44.6K
60.19%
1
Help.center is an AI-powered customer support solution with chat and knowledge base.
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2
Create virtual assistants for products or services instantly using Bubbly's AI-powered support platform.
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1
Automated customer interactions and enhanced sales performance.
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5
Chat2Stats is a web app that analyzes chat conversations, providing valuable insights for businesses.
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1
Enhance user engagement and support with AI chatbot assistant.
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100.00%
0
Caffeinated CX is a customer support solution that uses AI to improve efficiency and reduce costs.
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84.80%
0
"Ribbo AI is an AI customer support agent that uses business data and tone of voice to handle customer inquiries."
7.8K
91.76%
0
Wallu is a Discord bot that automates support and provides answers to FAQs in multiple languages.
14.8K
100.00%
0
AI-powered chat and voice virtual assistants for customer and employee support.
29.4K
44.32%
1
CXGenie is an AI-powered platform that automates customer support and improves business efficiency.
8.9K
34.57%
1
E-commerce AI phone support.
9.1K
97.99%
0
Aide is an AI integration tool that enhances customer support operations with machine learning.
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0
Customized chatbot leveraging ChatGPT for all inquiries.
--
1
Automate notifications, support on WhatsApp, and drive sales.
124.1K
61.08%
0
Elevate your customer experience with AI
141.4K
29.53%
4
BotPenguin is an AI chatbot that helps businesses automate customer support and engage with visitors.
124.8K
32.12%
2
Automate support calls and enhance customer experience with Verloop.io's Conversational AI chatbots.
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1
AI sales assistant for 24/7 support and closing deals.
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1
AI-powered agent providing conversational support 24/7.
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2
24/7 AI-powered customer support solution is provided by Assist Desk.
9.4K
59.99%
0
Elevate customer engagement with innovative conversational AI solutions.
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100.00%
0
AI chatbot for small businesses, answering 80% of support questions automatically.

What is AI Customer Support Tools?

AI customer support tools are artificial intelligence-powered solutions designed to enhance and streamline customer service processes. These tools leverage natural language processing, machine learning, and other AI technologies to provide automated, efficient, and personalized support to customers across various channels, such as chatbots, virtual assistants, and email. The adoption of AI in customer support has grown significantly in recent years, as businesses aim to improve customer satisfaction, reduce response times, and optimize their support operations.

What is the top 10 AI tools for AI Customer Support Tools?

Core Features
Price
How to use

DeepL

DeepL offers several core features including: - Accurate translations for individuals and teams - Instant translation of text and document files - Support for various source and target languages - Drag and drop functionality for document translation - Millions of users translating with DeepL every day - DeepL Pro version with additional features for businesses - Apps available for Windows and Mac

To use DeepL, simply select the source language and type or paste the text you want to translate. You can also drag and drop Word (.docx) and PowerPoint (.pptx) files for translation. DeepL supports popular language pairs such as Spanish to English, French to English, and Japanese to English. Additionally, it supports other languages like Bulgarian, Chinese, Czech, Danish, Dutch, Estonian, Finnish, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, and Swedish. Once you've entered the text, select the target language and DeepL will provide accurate translation results instantly.

SpicyChat AI

Create and customize AI characters
Interact with AI characters in real-time
Engage in rich and dynamic conversations
Access pre-built chatbot templates
View and manage your chatbot library
Receive recommendations for popular chatbots

To use SpicyChat AI, simply sign up or login to your account. Once logged in, you can create your own chatbots and start interacting with them.

tawk.to

Live Chat
Chat Pages
Contacts
Knowledge Base
AI Assist

Add a small JavaScript snippet to your site and monitor customer activity in real time

Intercom

Help Desk
AI Chatbot
Proactive Support
Messenger
Apps and Integrations
Platform

Intercom provides a range of products and features to boost productivity, cut support volume, deliver personalized support at scale, and engage with customers through various channels.

Intercom

Workspace that connects inbox, tickets, and help center
AI chatbot and automations
Product tours, outbound messages, and more for proactive support
Fully integrated, omnichannel platform
Messenger apps and integrations
Customer service trends, product releases, and best practices in the resource library
Integrate with or build apps on top of Intercom in the developer hub
Insights and best practices from industry experts in webinars
Deep-dive courses in the academy to master Intercom
Product demos in the demo series to learn how Intercom can grow your business
Community to ask questions, find answers, learn from experts, connect, and get inspired
Help center articles for faster self-serve answers

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

Gong - Revenue Intelligence Platform

Reveal reality to propel revenue growth
Pinpoint your number and paths to target
Sales engagement reimagined with AI
Power your systems with Gong Data
Outperform competition with industry-leading AI
Supports 70+ languages
Built for the largest and most complex GTM teams
Connect Gong with all your team’s tools
Enterprise collaboration that works for you

To use Gong, start by capturing customer interactions. Then, Gong will deliver insights and analytics based on that data. Teams can use these insights to make data-driven decisions and improve their go-to-market strategies.

AIPRM

AIPRM offers the following core features: - 1-Click Prompts: Ready-to-use prompts for quick and consistent results. - Team Collaboration: Share prompts across your organization to ensure uniform output. - Writing Styles: Customize ChatGPT's writing style to meet your needs. - Live Crawling: Stay updated with real-time data using live crawling. - Variables: Use variables to generate dynamic content. - Custom Profiles: Create and save custom profiles for different use cases.

To use AIPRM, follow these steps: 1. Install the Chrome extension for AIPRM. 2. Select from curated prompts or create your own. 3. Fill in the details of the prompts and generate valuable content directly inside ChatGPT. 4. Subscribe to a premium plan to unlock additional features.

Chaport

Talk to customers in real time via live chat
Automate sales and support with chatbots
Answer questions from all channels in one place
Create a knowledge base for customers

Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.

Jasper - AI Writer | AI Marketing Co-Pilot

AI writer
AI marketing software
AI-generated images
AI policy template
Jasper App
Jasper API
Chatbot
Browser extension
Art generation
Template library
Language translation
Brand voice & knowledge
Campaign creation
Jasper Jumpstart
Education support
Live Q&A
Help documentation
Gen AI conference
Jasper community

To use Jasper, you can start by watching a demo walkthrough to understand how it works and identify practical use cases for your business. You can explore the various products offered by Jasper, such as the Jasper App or the Jasper API for platform integration. Jasper also provides a browser extension that can be added to your Chrome browser, allowing you to access the AI assistant wherever you work. By using the AI-powered chatbot, you can have human-like conversations, perform tasks, conduct research, and get quick answers to your questions. If you want to generate art and images, Jasper's AI art generation feature can assist you in creating eye-catching visuals for ads, thumbnails, and illustrations. For enterprise teams, Jasper offers business features to meet technical needs and maintain brand voice consistency. You can leverage the template library with pre-trained AI models, utilize language translation capabilities, and teach AI about your brand's specific voice and knowledge. Campaign creation is made easy with Jasper's ability to generate marketing campaigns from a single brief. Jasper also provides comprehensive education support through courses, live training sessions, and certifications via the Jasper Academy. With Jasper's help documentation and live Q&A sessions, you can quickly find answers to your queries and make the most of the platform's capabilities. The Jasper Community provides an opportunity to connect with and learn from over 100,000 creators, marketers, and business owners who are experts in using AI for business outcomes.

Crisp

Widget: Craft meaningful interactions with a website chat widget
Chatbot: Build chatbots for automated conversations
CRM: Improve your leads and customers' knowledge
Shared Inbox: Get more work done, together
Ticketing System: Optimize your customer support in an efficient way
Campaigns: Boost your engagement by sending email and in-app messages
Knowledge: A knowledge base to give instant answers to your customers
Status Page: Monitor your system and alert users when something goes wrong
Apps: Pricing: Integrations

Learn how to use and configure Crisp in the Help Center.

Newest AI Customer Support Tools AI Websites

Advanced AI assistant without registration
AI-powered customer support.
AI chatbot beyond text

AI Customer Support Tools Core Features

Natural Language Processing (NLP) for understanding customer inquiries

Machine Learning (ML) for improving accuracy and efficiency over time

Chatbots and virtual assistants for 24/7 automated customer support

Sentiment analysis for gauging customer emotions and satisfaction

Intelligent routing for directing inquiries to the most appropriate agent or department

Multilingual support for serving customers in different languages

What is AI Customer Support Tools can do?

E-commerce: AI chatbots assist customers with product information, order tracking, and returns.

Banking and finance: AI-powered virtual assistants help customers with account inquiries, transactions, and fraud detection.

Healthcare: AI tools provide patients with appointment scheduling, symptom checking, and medication reminders.

Telecommunications: AI support systems help customers with billing questions, technical troubleshooting, and service upgrades.

AI Customer Support Tools Review

Users of AI customer support tools generally praise their 24/7 availability, quick response times, and ability to handle a wide range of inquiries. Many customers appreciate the convenience of getting instant answers to common questions through chatbots or virtual assistants. However, some users note that AI tools can sometimes struggle with complex or unique issues, requiring human intervention. Businesses implementing AI support solutions report significant improvements in efficiency, cost savings, and customer satisfaction, although they emphasize the importance of ongoing training and refinement of AI models to ensure optimal performance.

Who is suitable to use AI Customer Support Tools?

A customer visits a company's website and interacts with an AI-powered chatbot to get quick answers to common questions about products or services.

A customer sends an email inquiry, which is automatically categorized and routed to the appropriate support agent based on the content of the message.

A customer calls a support hotline and is greeted by an AI-powered virtual assistant that aims to resolve the issue or transfer the call to a human agent if needed.

How does AI Customer Support Tools work?

To implement AI customer support tools, businesses typically follow these steps: 1) Define the scope and objectives of the AI support system. 2) Choose a suitable AI platform or develop a custom solution. 3) Train the AI model using historical customer data, FAQs, and other relevant information. 4) Integrate the AI support tool with existing customer service channels, such as websites, mobile apps, or social media. 5) Test and refine the AI model to ensure accuracy and effectiveness. 6) Deploy the AI customer support tool and monitor its performance. 7) Continuously update and improve the AI model based on customer feedback and new data.

Advantages of AI Customer Support Tools

24/7 availability for customer support

Reduced response times and improved customer satisfaction

Lower operational costs compared to human-only support teams

Increased efficiency and productivity of support agents

Scalability to handle large volumes of customer inquiries

Consistent and accurate responses to common questions

Multilingual support for global customer bases

FAQ about AI Customer Support Tools

What are AI customer support tools?
How do AI customer support tools work?
What are the benefits of using AI in customer support?
Can AI completely replace human customer support agents?
How do businesses implement AI customer support tools?
What industries can benefit from AI customer support tools?