Unthread
What is Unthread?
Unthread helps companies to scale up support on Slack. It automatically tracks new conversations, tags & prioritizes them, and can generate or suggest responses with AI. Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. It also supports shared email inbox and live in-app chat.
How to use Unthread?
Unthread integrates with Slack, turning support requests into prioritized tickets. Assign ownership, view assignments, and close tickets within Slack. AI suggests responses and categorizes feedback.
Unthread's Core Features
AI-Powered Support
Slack Channel Support
Shared Email Inbox
Live In-app Chat
Conversation Tracking
Dynamic Message Assignment
SLA and Response Analytics
Integrations & API Access
Unthread's Use Cases
Fintech: Increase transparency and reduce risk with instant communication over Slack.
Infrastructure SaaS: Provide top-tier support for critical customer infrastructure.
HR Tech: Stay on top of critical customer requests with Slack-based tickets.
Agencies: Build closer relationships with a direct line to your customers.
Open Source: Grow an open-source community with a Slack support workspace.
Productivity Tools: Get faster product feedback loops by creating a shared channel.
FAQ from Unthread
What is Unthread?
What integrations does Unthread support?
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What industries is Unthread best suited for?
Unthread Company
Unthread Company name: Get Turnout, Inc. .
Unthread Login
Unthread Login Link: https://app.unthread.io
Unthread Sign up
Unthread Sign up Link: https://unthread.io/demo
Unthread Pricing
Unthread Pricing Link: https://unthread.io/pricing/
Unthread Linkedin
Unthread Linkedin Link: https://linkedin.com/company/unthreadio
Unthread Twitter
Unthread Twitter Link: https://twitter.com/unthreadio
Unthread Reviews (0)
Unthread Pricing
Basic
$50 /month / agent
The simplest Slack implementation. Includes conversation tracking, SLAs and assignments, Slack Inbox access, Slack broadcasts, Basic integrations & API access, Dedicated support Slack channel, Up to 100 conversations per month. Minimum 5 seats
Pro
$75 /month / agent
More features and more integrations. Includes Everything in Basic, Unlimited conversations, Multiple email inboxes, In-app live chat, Knowledgebase sync, Automatic conversation tagging, NPS & CSAT surveys, Webhook API access, CRM integrations. Minimum 5 seats
Enterprise & Business
Contact us
For high volume and custom accounts. Includes Custom integrations, Single sign-on (SSO), HRIS integration & Directory Sync, HIPAA & BAAs, Dedicated hosting environment, Mass email broadcasts, Industry-leading SLAs
For the latest pricing, please visit this link: https://unthread.io/pricing/
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