Intercom

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Introduction:
Deliver faster answers for customers and fewer questions for your support team with Intercom's integrated knowledge base.
Added on:
December 25 2023
Monthly Visitors:
3.7M
Social & Email:
Intercom Product Information

What is Intercom?

Deliver faster answers for customers and fewer questions for your support team with Intercom's integrated knowledge base.

How to use Intercom?

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

Intercom's Core Features

Workspace that connects inbox, tickets, and help center

AI chatbot and automations

Product tours, outbound messages, and more for proactive support

Fully integrated, omnichannel platform

Messenger apps and integrations

Customer service trends, product releases, and best practices in the resource library

Integrate with or build apps on top of Intercom in the developer hub

Insights and best practices from industry experts in webinars

Deep-dive courses in the academy to master Intercom

Product demos in the demo series to learn how Intercom can grow your business

Community to ask questions, find answers, learn from experts, connect, and get inspired

Help center articles for faster self-serve answers

Intercom's Use Cases

#1

Deliver help content to customers

#2

Scale your support

#3

Create multilingual articles

#4

Publish engaging articles

#5

Tailor help content to different audiences

#6

Customize the help center to match your brand

#7

Improve your content based on feedback

#8

Resolve issues before they arise with outbound messaging

FAQ from Intercom

What is Intercom?

How does Intercom's integrated knowledge base work?

Can I create multilingual articles with Intercom?

Can I customize the help center to match my brand?

How can Intercom help me improve my content?

What is outbound messaging?

What industries does Intercom serve?

Intercom Reviews (0)

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Analytic of Intercom

Intercom Website Traffic Analysis

Visit Over Time

Monthly Visits
3.7M
Avg.Visit Duration
00:01:47
Page per Visit
3.45
Bounce Rate
59.55%
Sep 2023 - Apr 2024 All Traffic

Geography

Top 5 Regions

United States
33.04%
United Kingdom
6.08%
Brazil
4.76%
Germany
3.37%
Russia
3.05%
Sep 2023 - Apr 2024 Desktop Only

Traffic Sources

Direct
46.11%
Referrals
30.53%
Search
20.06%
Mail
2.03%
Social
1.22%
Display Ads
0.05%
Sep 2023 - Apr 2024 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
topstep scaling plan
--
$ 7.87
character design with leonardo ai
--
discord id
48.6K
run to double unders conversion
--
steam takas linki
--

Intercom Launch embeds

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