Intercom
What is Intercom?
Intercom is an AI-first customer service platform that provides a complete solution for businesses to manage customer interactions across various channels. It features Fin AI Agent, a human-quality AI agent, along with tools for ticketing, inbox management, phone support, and a help center. Intercom aims to enhance customer service by providing instant, accurate answers and efficient support tools for agents and leaders.
How to use Intercom?
Intercom can be used by integrating it with your existing platform or by using Intercom's complete AI-first customer service platform. It allows you to manage customer interactions, automate workflows, and provide AI-powered support through various channels.
Intercom's Core Features
Fin AI Agent for automated customer support
Omnichannel support (inbox, tickets, phone, help center)
AI-enhanced inbox for agent productivity
AI Insights & Reporting for performance optimization
Workflow automation with a visual builder
Intercom's Use Cases
Providing instant customer service with Fin AI Agent
Managing customer inquiries across multiple channels
Automating support workflows to improve efficiency
Empowering support agents with AI-powered tools
Gaining insights into customer service performance
FAQ from Intercom
How does Intercom pricing work?
How does the free trial work?
What is Fin AI Agent?
What is Copilot?
Intercom Support Email & Customer service contact & Refund contact etc.
Here is the Intercom support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.intercom.com/contact-sales)
Intercom Company
Intercom Company name: Intercom .
More about Intercom, Please visit the about us page(https://www.intercom.com/about).
Intercom Login
Intercom Login Link: https://app.intercom.com/admins/sign_in?on_pageview_event=sign_in_nav
Intercom Pricing
Intercom Pricing Link: https://www.intercom.com/pricing
Intercom Reviews (0)
Intercom Pricing
Essential
$29 per seat/mo (billed annually) + $0.99 per Fin resolution
Includes Fin AI Agent, Messenger, Shared Inbox and Ticketing system, Pre-built reports, Public Help Center
Advanced
$85 per seat/mo (billed annually) + $0.99 per Fin resolution
Every Essential feature, plus: Multiple team Inboxes, Workflows automation builder, Round robin assignment, Private and multilingual Help Center, Includes 20 free Lite seats
Expert
$132 per seat/mo (billed annually) + $0.99 per Fin resolution
Every Advanced feature, plus: SSO & identity management, HIPAA support, Service level agreements (SLAs), Multibrand Messenger / Help Center, Includes 50 free Lite seats
Fin AI Agent (on existing helpdesk)
$0.99 per Fin resolution (50 resolutions per month minimum)
Use Fin with your current helpdesk including Zendesk, Salesforce, and more.
Copilot
$29 per agent/mo (billed annually)
Increase agent efficiency with a personal AI assistant in the inbox. Free to use in 10 tickets or conversations per agent/mo.
Proactive Support Plus
$99 /mo
Advanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder. Includes 500 Messages Sent/mo
For the latest pricing, please visit this link: https://www.intercom.com/pricing
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