What are the differences in the plans and what is recommended for my team?

Every new team comes with a 14-day free trial of the Pro plan. Once you are ready to pick your plan or your trial has ended, you can select from the Starter, Growth, Pro or Ultra plans. The main difference between plans is how many AI Reply Credits you receive per the month. All plans offer unlimited teammates, integrations, and messages. The Starter plan is great for individuals and side projects and gives you all channels & apps, unlimited teammates, and unlimited message as well as full chat history. The Starter plan includes up to 100 AI Replies per month and also includes AI Sentiment Detection and AI Message Summaries. The Growth plan is perfect for small teams with a growing brand and customer base. It includes everything in the Starter plan as well as expands the amount of AI Replies your team has to 500 per month. Also included in this plan is AI personalization set up and onboarding assistance. The Pro plan is best for growing teams that need more AI Replies. It includes everything in the Starter plan and Growth plan as well as expands the amount of AI Replies your team has to 1500 per month. The Ultra plan is built for larger teams that demand top-tier AI and on-going support. It includes everything in the Starter, Growth, and Pro plans as well as expands the amount of AI Replies your team has to 5000 per month. This plan also includes a dedicated account manager.

Do my left over AI Replies roll over to the next billing cycle?

No. At the end of your payment cycle, your AI Reply usage will restart to the amount that correlates with the plan you are on.

What is considered an AI Reply?

The number of replies written by AI per month, which can include: AI drafts for emails & socials AI rewrites such as Rephrase or Expand AI auto-answers for MoonChat AI suggestions for Smart Contact Form

Can I purchase more AI Reply Credits?

Extra AI Reply Credits can be purchased for $10 per 100 AI Replies.

Which plans include white labeling of the Smart Contact Form and MoonChat?

All of our plans include white labeling. You can manage these settings in your Smart Contact Form Settings and MoonChat Settings.

Supermoon: E-commerce & customer service communication management software powered by AI.

Name: Supermoon
Rating: 5 (60 reviews)
Author: toolify

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E-commerce & customer service communication management software powered by AI.

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Feb 11 2024

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Supermoon Product Information

What is Supermoon?

Supermoon is an E-Commerce & Customer Service Communication Management Software that streamlines communication management for businesses. It empowers users to deliver exceptional client support, build enduring customer relationships, and save time by simplifying customer support with AI.

How to use Supermoon?

Train your AI assistant, connect key customer support channels, and save time every day. Supermoon offers features like AI Live Chat, Smart Contact Form, and an AI Messaging Assistant to automate and personalize customer interactions.

Supermoon's Core Features

AI Customization

AI Phone Assistant

CRM

Live Chat

Omnichannel Inbox

Shared Inbox

Shopify Integration

Smart Contact Form

Team Chat

AI-Powered Message Drafts

AI Sentiment Detection

AI Message Summaries

Supermoon's Use Cases

Automating customer support responses

Managing customer inquiries across multiple channels from one platform

Providing instant answers via AI-powered contact forms

Drafting personalized messages with AI assistance

Streamlining team communication and collaboration

FAQ from Supermoon

What are the differences in the plans and what is recommended for my team?
Do my left over AI Replies roll over to the next billing cycle?
What is considered an AI Reply?
Can I purchase more AI Reply Credits?
Which plans include white labeling of the Smart Contact Form and MoonChat?

Supermoon Support Email & Customer service contact & Refund contact etc.

More Contact, visit the contact us page(https://getsupermoon.com/contact/)
Supermoon Company

Supermoon Company name: Supermoon Labs, Inc. .
Supermoon Login

Supermoon Login Link: https://app.getsupermoon.com/
Supermoon Sign up

Supermoon Sign up Link: https://app.getsupermoon.com/signup
Supermoon Pricing

Supermoon Pricing Link: https://getsupermoon.com/pricing/
Supermoon Facebook

Supermoon Facebook Link: https://www.facebook.com/getsupermoon
Supermoon Linkedin

Supermoon Linkedin Link: https://www.linkedin.com/company/getsupermoon/
Supermoon Twitter

Supermoon Twitter Link: https://twitter.com/getsupermoon
Supermoon Instagram

Supermoon Instagram Link: https://www.instagram.com/getsupermoon/