BoldDesk

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Introduction:
AI-powered customer service software for smarter support and efficient management.
Added on:
Dec 02 2023
Monthly Visitors:
155.6K
Social & Email:
Website
Free Trial
Contact for Pricing
AI Customer ServiceAI CopilotAI ChatbotAI Knowledge Base
BoldDesk Product Information

What is BoldDesk?

BoldDesk is an AI-powered customer service software designed to transform businesses by efficiently managing support emails, automating repetitive tasks, customizing to business needs, providing real-time analytics, and publishing self-help articles. It offers an enterprise-grade help desk, live chat, and knowledge base at an unbeatable price, boosting support and delivering exceptional customer service.

How to use BoldDesk?

Use BoldDesk to manage customer inquiries through various channels like email, live chat, and social media. Automate workflows, create a knowledge base for self-service, and analyze support metrics to improve performance.

BoldDesk's Core Features

AI-powered automations

Ticketing system

Live chat support

Omnichannel customer service

Knowledge base

Task management

AI Copilot

Workflow Automation

Contact Management (CRM)

Customization

Reports & Analytics

Mobile App

Customer Portal

Apps & Integrations

BoldDesk APIs

Embedded Help Widgets

Satisfaction Survey (CSAT)

BoldDesk's Use Cases

#1

Email Ticketing System

#2

Shared Inbox Software

#3

Multi Brand Help Desk

#4

Internal Help Desk Software

#5

Trouble Ticketing Software

#6

Embedded Help Widgets

#7

Mobile Help Desk

#8

SaaS & Tech support

#9

E-Commerce & Retail customer service

#10

Banking & Finance customer service

#11

Healthcare patient support

#12

Startup customer support

FAQ from BoldDesk

What is BoldDesk?

What features does BoldDesk offer?

What industries can benefit from using BoldDesk?

Does BoldDesk offer a free trial?

Is there support for migrating from another help desk system?

BoldDesk Reviews (0)

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Analytic of BoldDesk

BoldDesk Website Traffic Analysis

Visit Over Time

Monthly Visits
155.6K
Avg.Visit Duration
00:04:19
Page per Visit
3.73
Bounce Rate
33.17%
Aug 2023 - Apr 2026 All Traffic

Geography

Top 5 Regions

United States
38.11%
India
27.75%
South Africa
4.77%
Greece
2.22%
Germany
2.16%
Aug 2023 - Apr 2026 Desktop Only

Traffic Sources

Direct
77.71%
Referrals
8.02%
SearchOrganic
6.76%
Mail
2.38%
SocialOrganic
2.17%
SearchPaid
1.71%
DisplayAds
1.22%
GenAi
0.04%
Affiliate
0.00%
SocialPaid
0.00%
Aug 2023 - Apr 2026 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
bolddesk
--
$ 0.39
jwt bold desk
--
help123 software
--
boldesk
--
live chat
18.4K
$ 1.61

BoldDesk Status

Social Listening

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BoldDesk: AI-powered customer service software for smarter support and efficient management.
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