Viqal
What is Viqal?
Viqal is an AI Virtual Concierge for hotels, holiday parks, and hostels that automates guest communication via WhatsApp, from pre-arrival to post-departure. It integrates with the hotel's PMS to automate guest inquiries, handle booking changes, personalize upselling, and collect post-stay feedback. Viqal aims to increase upsell revenue, save staff time, and delight guests.
How to use Viqal?
Connect Viqal to your PMS, booking engine, or OTA, or upload bookings via CSV. The AI then automates guest interactions via WhatsApp, handling inquiries, upselling, and more. Staff can step in when needed.
Viqal's Core Features
Guest Journey AI Automation
Upselling AI Automation
Team Inbox
WhatsApp Business for Hospitality
Integrations with PMS, Booking Engine, and OTA
Centralized Automation for Groups
Concierge Builder
Proactive WhatsApp campaigns
(Centralized) message inbox
Analytics & reporting
Dedicated support
Viqal's Use Cases
Automating pre-arrival check-in and sharing digital room keys
Offering personalized suggestions for local attractions and dining
Handling guest requests for amenities and assistance
Boosting guest experience with personalized upsells
Collecting post-stay feedback
FAQ from Viqal
What if the integration with my PMS or booking system cannot be set up?
Are there any additional fees besides the listed prices?
How does Viqal handle data security and guest privacy?
What kind of support does Viqal offer?
Viqal Support Email & Customer service contact & Refund contact etc.
Here is the Viqal support email for customer service: [email protected] .
Viqal Company
Viqal Company name: Viqal / Localpepper B.V. .
Viqal Company address: Barbara Strozzilaan 201 1083HN, Amsterdam The Netherlands.
More about Viqal, Please visit the about us page(https://www.viqal.com/about-us).
Viqal Pricing
Viqal Pricing Link: https://www.viqal.com/pricing?utm_source=toolify
Viqal Facebook
Viqal Facebook Link: https://www.facebook.com/viqal.virtual.concierge
Viqal Youtube
Viqal Youtube Link: https://www.youtube.com/@viqal.virtual.concierge
Viqal Linkedin
Viqal Linkedin Link: https://www.linkedin.com/company/viqal
Viqal Instagram
Viqal Instagram Link: https://www.instagram.com/viqal.virtual.concierge
Viqal Reviews (0)
Viqal Pricing
Hotels & Holiday Parks (EUR)
€4 per room/cabin per month
*€80/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hostels & Campings (EUR)
€2 per bed/unit per month
*€80/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hotels & Holiday Parks (GBP)
£3,40 per room/cabin per month
*£68/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hostels & Campings (GBP)
£1,70 per bed/unit per month
*£68/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hotels & Holiday Parks (USD)
$4,40 per room/cabin per month
*$90/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
Hostels & Campings (USD)
$2,20 per bed/unit per month
*€80/month minimum. Unlimited conversations, unlimited messages. WhatsApp API usage fees apply at cost price.
For the latest pricing, please visit this link: https://www.viqal.com/pricing?utm_source=toolify
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