How does Virtual Scale work?

Virtual Scale deploys AI employees that handle calls, chats, and messages just like your best human agents. You can customize these AI agents to fit your specific industry needs and integrate your business-specific data.

How is Virtual Scale unique?

Virtual Scale offers a single platform for managing customer engagement across multiple channels with AI-driven virtual teams, providing 24/7 support in 36 languages and customizable AI agents.

What industries can benefit from Virtual Scale?

Various industries can benefit from Virtual Scale, including hotels, restaurants, healthcare providers, property management companies, and universities.

What are the main features of Virtual Scale?

Main features include AI-powered virtual teams, omnichannel customer engagement, customizable AI agents, 24/7 support, automatic lead data collection, intelligent summaries, outcome categorization, automatic follow-ups, and call transfer capabilities.

Can I customize my AI team?

Yes, you can customize your AI team by defining its characteristics, skills, and personality to perfectly represent your brand and meet your specific business needs.

How much does Virtual Scale cost?

Virtual Scale offers various pricing plans to fit different business needs, ranging from individual creators to large enterprises. See the pricing page for details.

Credits are the fundamental unit of usage on Virtual Scale. Every interaction—whether it's a call or a chat—consumes a certain number of credits, which can vary based on the complexity of the virtual employee handling the interaction. On average, a one‑minute call consumes around 140 credits, while a single message uses approximately 8 credits.

What happens when I overspend my plan's credits?

If you exceed your plan's allocated credits, you'll incur additional charges based on our overuse rate. For example, on the Starter plan, every 700 extra credits will cost you an additional dollar. This ensures that you only pay for the exact extra usage beyond your plan's limits.

What happens when the current billing month ends?

At the end of each billing cycle, your credit usage resets, allowing you to start fresh for the new month. Note that any unused credits do not carry over to the following month.

Billing is automated based on the subscription plan you select. Each month you are charged for your chosen plan, and any extra credit usage beyond your plan's allocation is billed at the applicable overuse rate.

Do credits vary on each interaction?

Yes, the credits used on each interaction may vary depending on the level of intelligence you select for your employee and the realism of the voice. Additionally, credit usage might be lower if you use your own SIP.

Virtual Scale: AI-powered virtual teams for customer engagement across multiple channels.

Name: Virtual Scale
Rating: 5 (63 reviews)
Author: toolify

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AI-powered virtual teams for customer engagement across multiple channels.

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Virtual Scale Product Information

What is Virtual Scale?

Virtual Scale is an automation platform that provides an infinite workforce of AI-powered employees that speak, type, and build a Client Profile from Every Interaction—Autonomously. It empowers businesses with AI-driven virtual teams, enhancing customer engagement across calls, chat, WhatsApp, SMS, and more—all from a single platform. Scale effortlessly with customizable AI agents tailored to your industry needs.

How to use Virtual Scale?

Businesses can use Virtual Scale to deploy AI employees that handle calls, chats, and messages just like human agents. They can select preset AI employees or customize them to fit their specific industry needs. The platform also allows for integration of business-specific data to empower the AI with context-aware knowledge.

Virtual Scale's Core Features

AI-powered virtual teams

Omnichannel customer engagement (calls, chat, WhatsApp, SMS, etc.)

Customizable AI agents

24/7 support in 36 languages

Automatic lead data collection

Intelligent summaries of conversations

Outcome categorization

Automatic follow-ups

Call transfer capabilities

Virtual Scale's Use Cases

Handle inbound and outbound calls with intelligent AI.

Engage customers instantly on web chat, WhatsApp, Facebook, and more.

Automatically send follow-up messages and schedule tasks.

Handle customer inquiries and support requests.

Promote products and convert leads into customers.

Book and manage medical appointments.

Manage guest inquiries for Airbnb properties 24/7.

Increase restaurant reservations with instant responses and personalized service.

FAQ from Virtual Scale

What is Virtual Scale?
How does Virtual Scale work?
How is Virtual Scale unique?
What industries can benefit from Virtual Scale?
What are the main features of Virtual Scale?
Can I customize my AI team?
How much does Virtual Scale cost?
What is a credit?
What happens when I overspend my plan's credits?
What happens when the current billing month ends?
How am I billed?
Do credits vary on each interaction?

Virtual Scale Pricing

Virtual Scale Pricing Link: https://www.virtualscale.com/pricing

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Virtual Scale Reviews (0)

5 point out of 5 point

Virtual Scale Pricing

Starter

$9/month

Perfect for individuals or small businesses just beginning their journey. Get essential features to kickstart your operations without complexity. 6,800 credits included. $1.00/700 Extra Credits

Boost

$29/month

Designed for businesses ready to expand. Unlock enhanced tools and support to streamline processes and scale efficiently. 23,200 credits included. $1.00/750 Extra Credits

Scale

$59/month

For businesses that need more power and flexibility. Gain access to advanced features, automation, and improved efficiency for growing operations. 50,200 credits included. $1.00/800 Extra Credits

Pro

$299/month

A comprehensive solution for established businesses. Enjoy premium support, integrations, and customization options to optimize performance. 269,100 credits included. $1.00/850 Extra Credits

Business

$699/month

Tailored for SMEs with complex needs. Benefit from enterprise-level security, dedicated account management, and full customization. 699,000 credits included. $1.00/950 Extra Credits

For the latest pricing, please visit this link: https://www.virtualscale.com/pricing

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