Zens AI
What is Zens AI?
Zens AI is an AI customer support platform for SaaS teams that combines customer identity, account context, conversations, knowledge, and product feedback in one workspace. It answers website and in-product questions, drafts replies, supports human handoffs, identifies recurring issues, and turns customer feedback into actionable product briefs for tools such as Codex, Slack, Linear, GitHub, and Multica. Zens AI helps teams connect support conversations to product development and build a continuous customer feedback loop.
How to use Zens AI?
Create a Zens AI workspace, register a site, and install the provided SDK snippet. Sync signed-in users, account details, plans, and page context with Zens.identify. Add knowledge content, connect team tools, and use the AI inbox to answer questions, draft replies, summarize conversations, identify recurring feedback, and send product briefs or handoffs to the appropriate team.
Zens AI's Core Features
Identity-aware AI support inbox for website and in-product questions
AI-generated replies, summaries, human handoffs, and customer context
Automatic feedback clustering and product briefs for Codex, Slack, Linear, and GitHub
Knowledge base and help content generation
Customer identity, account, plan, page, and session context
Support analytics, SLA signals, monitoring, and weekly reports
Role controls, signed identity, audit logs, SSO, API, and MCP access on Business
Zens AI's Use Cases
Answer recurring SaaS setup, pricing, billing, login, and integration questions
Provide 24/7 AI support while routing complex issues to human teammates
Identify high-intent customers and reduce delays during product evaluation
Cluster bugs, feature requests, pricing objections, and UX friction
Turn repeated customer issues into Codex-ready implementation briefs
Send conversation summaries and product feedback to Slack, Linear, or GitHub
Create weekly customer feedback and support quality reports
Give support, product, growth, and engineering teams shared customer context
FAQ from Zens AI
How is Zens AI different from a regular live chat tool?
Will AI replies be sent to customers automatically?
Can Zens AI connect to Codex and other agent workflows?
Is customer data used for model training?
Do the Free plan AI and screenshot allowances reset?
What is the difference between a full seat and a read-only collaborator?
Does annual billing change the monthly AI limits?
Can I change plans without reinstalling the widget?
Zens AI Support Email & Customer service contact & Refund contact etc.
More Contact, visit the contact us page(https://zens.ai/contact)
Zens AI Company
Zens AI Company name: Zens AI .
Zens AI Company address: .
More about Zens AI, Please visit the about us page(https://zens.ai/about).
Zens AI Login
Zens AI Sign up
Zens AI Sign up Link: https://zens.ai/auth/register
Zens AI Youtube
Zens AI Youtube Link: https://www.youtube.com/@zens-ai
Zens AI Twitter
Zens AI Twitter Link: https://x.com/Zenshq
Zens AI Github
Zens AI Github Link: https://github.com/ZensHQ
Zens AI Reviews (0)
Zens AI Pricing
Free
Free
1 site, 1 full seat, 7-day data history, 20 lifetime AI actions, 3 lifetime screenshot uploads, and 10 knowledge pages
Starter
$29/month
2 sites, 3 full seats, 3 read-only collaborators, 90-day data history, 300 AI actions per month, unlimited screenshot uploads, and 100 knowledge pages
Growth
$79/month
5 sites, 8 full seats, unlimited collaborators, 365-day data history, 1,500 AI actions per month, unlimited screenshots, session recording, Slack and webhook workflows, and 1,000 knowledge pages
Business
$199/month
20 sites, 20 full seats, unlimited collaborators, 730-day data history, 5,000 AI actions per month, unlimited screenshots, 5,000 knowledge pages, unlimited monitors, API, MCP, SSO, and audit logs
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