Permut

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Introduction:
AI platform for customer engagement, feedback, and growth via intelligent agents.
Added on:
Jul 14 2025
Monthly Visitors:
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Permut Product Information

What is Permut?

Permut is a complete platform designed to build AI agents that engage customers, collect feedback, and drive growth across various channels such as WhatsApp, SMS, and Web. It aims to boost retention, prevent poor experiences, and unlock real-time insights at scale. The platform provides AI agents for customer listening and feedback collection, tailored to deliver value across multiple industries including retail, e-commerce, travel, hospitality, health, wellness, fitness, and entertainment. Permut's AI agents are secure, intelligent, scalable, powered by multiple AI models, learn and improve over time, and are built on proprietary knowledge bases. They offer seamless integrations with CRM, POS, and other data sources, and are omnichannel by design. Permut facilitates richer feedback collection for metrics like NPS, CSAT, Voice of Customer, product reviews, purchase experience, and churn detection, transforming these into actionable insights via an interactive AI-powered dashboard.

How to use Permut?

Using Permut involves four simple steps: 01 Deploy your agent by equipping it with your brand’s tone, knowledge, and policies. 02 Connect your stack by plugging in your CRM, POS, and internal data sources for full context. 03 Launch targeted campaigns by defining goals and audiences, allowing your agent to know who to reach, when, and why. 04 Capture insights effortlessly, as your agent drives real conversations and transforms them into actionable insights via an AI-powered dashboard.

Permut's Core Features

AI Agents for customer engagement and feedback

Omnichannel support (WhatsApp, SMS, Calls, Web)

Real-time feedback collection and sentiment analysis

Interactive AI-powered dashboard for insights

Seamless CRM, POS, and data source integrations

AI agents learn and improve over time

Customizable agents with brand's tone and knowledge

Automated issue resolution and promotions

Scalable and multilingual operation (24/7)

Permut's Use Cases

#1

Customer listening and feedback collection

#2

Boosting customer retention and preventing poor experiences

#3

Unlocking real-time customer insights at scale

#4

Measuring Net Promoter Score (NPS) and Customer Satisfaction (CSAT)

#5

Continuously gathering Voice of Customer (VoC) feedback

#6

Collecting authentic and detailed product reviews

#7

Understanding and elevating purchase experiences

#8

Early churn detection through conversation signals

#9

Driving customer loyalty, Lifetime Value (LTV), and revenue

#10

Delivering upsells, promotions, and follow-ups

#11

Applicable in Retail & e-commerce, Travel & hospitality, Health & wellness, and Entertainment industries

FAQ from Permut

What is Permut and what does it do?

What types of feedback can Permut AI agents collect?

How do Permut AI agents learn and improve?

What channels do Permut AI agents support?

How does Permut provide actionable insights?

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Permut Pricing

Free

Free

Great for testing Permut. Includes 1 seat, 50 credits, 100 credit top-up: 49€/u, Non-customizable channels.

Starter

140 €/month

Great for small business. Billed yearly: 110 €/month (Save 20%). Includes 1 seat, 300 credits, 100 credit top-up: 45€/u, Custom channel.

Business

390 €/month

Great for medium size business. Billed yearly: 310 €/month (Save 20%). Includes 3 seats, 1000 credits, 100 credit top-up: 39€/u, Custom channel.

Scale

1.590 €/month

Great for large business. Billed yearly: 1.270 €/month (Save 20%). Includes 5 seats, 5000 credits, 100 credit top-up: 35€/u, Custom channel.

Enterprise

Custom

Great for enterprise business. Includes Unlimited seats, 10,000 credits, 100 credit top-up: Contact us, Custom channel.

For the latest pricing, please visit this link: https://www.permut.com/pricing/

Analytic of Permut

Permut Website Traffic Analysis

Visit Over Time

Monthly Visits
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Avg.Visit Duration
00:00:59
Page per Visit
2.34
Bounce Rate
47.86%
Apr 2025 - Apr 2026 All Traffic

Geography

Top 1 Regions

Spain
100.00%
Apr 2025 - Apr 2026 Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
permut
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$ 1.82
permut oficina
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permut con que ia trabaja
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permut ai
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Social Listening

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