Word WandAI

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Introduction:
Word WandAI is an AI-powered customer support tool built within Zendesk. It harnesses the power of OpenAI and ChatGPT to improve the quality of customer support ticket replies and reduce response time.
Added on:
July 23 2023
Monthly Visitors:
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Word WandAI Product Information

What is Word WandAI?

Word WandAI is an AI-powered customer support tool built within Zendesk. It harnesses the power of OpenAI and ChatGPT to improve the quality of customer support ticket replies and reduce response time.

How to use Word WandAI?

To use Word WandAI, simply install it in your Zendesk account. Once installed, agents can provide a brief instruction and AI will craft a highly personalized response by merging the customer's message with agent guidance. It can also reword imperfect messages, adjust sentiment and tone, analyze customer messages to generate top questions, and craft personalized responses with 'Yes' or 'No' outcomes. Word WandAI empowers agents to handle customer complaints efficiently, improve response quality, and increase customer satisfaction.

Word WandAI's Core Features

The core features of Word WandAI include: 1. Instruct: Provide guidance to AI for personalized responses. 2. Reword: Improve imperfect messages written by agents. 3. More Info / Questions: Generate top questions from customer messages. 4. Yes & No: Craft personalized responses with 'Yes' or 'No' outcomes.

Word WandAI's Use Cases

#1

Word WandAI can be used for various purposes such as: 1. Handling customer complaints quickly and efficiently. 2. Supercharging macro templates and making them personalized. 3. Guiding agents on troubleshooting. 4. Increasing professionalism and personalization in responses.

FAQ from Word WandAI

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Analytic of Word WandAI

Word WandAI Website Traffic Analysis

Visit Over Time

Monthly Visits
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Avg.Visit Duration
00:00:37
Page per Visit
0.12
Bounce Rate
0.00%
Apr 2023 - Apr 2024 All Traffic

Geography

Top 5 Regions

India
30.00%
Chile
22.42%
Czech Republic
18.40%
Germany
16.41%
France
12.78%
Apr 2023 - Apr 2024 Desktop Only

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