Kayako

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Introduction:
AI-powered help desk platform automating support tickets and enhancing agent efficiency.
Added on:
Apr 14 2025
Monthly Visitors:
210.0K
Social & Email:
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Kayako Product Information

What is Kayako?

Kayako is an AI-powered help desk and customer support platform designed to automate repetitive support tickets, allowing agents to focus on high-value tasks and improve overall efficiency. It offers features like a shared inbox, ticketing software, internal help desk, and integrations with existing systems like Zendesk and Freshdesk.

How to use Kayako?

Kayako can be integrated into existing workflows without significant setup. It connects with existing customer support systems, allowing users to import their knowledge base or start ticketing based on their needs. The platform learns from responses, automating up to 80% of repetitive inquiries.

Kayako's Core Features

AI-powered automation of repetitive support tickets

Seamless integration with existing support systems

Intelligent learning from interactions

Shared inbox and ticketing software

Self-service knowledge base

Collaboration tools

Kayako's Use Cases

#1

Automating customer support for e-commerce platforms

#2

Managing internal IT support requests

#3

Providing a shared inbox for customer service teams

#4

Improving first-contact resolution rates

#5

Enhancing customer satisfaction (CSAT) scores

FAQ from Kayako

What existing support systems does Kayako integrate with?

How quickly can Kayako be set up?

What kind of automation does Kayako offer?

What benefits have clients seen from using Kayako?

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Kayako Pricing

ESSENTIAL

Everything you need to kickstart your automated ticket resolutions.

ENTERPRISE

Unlock the full power of Kayako. All enterprise features and functionality.

For the latest pricing, please visit this link: https://kayako.com/pricing/

Analytic of Kayako

Kayako Website Traffic Analysis

Visit Over Time

Monthly Visits
210.0K
Avg.Visit Duration
00:00:48
Page per Visit
2.17
Bounce Rate
41.71%
Jan 2025 - May 2026 All Traffic

Geography

Top 5 Regions

United States
27.57%
Philippines
5.90%
Canada
4.23%
Ukraine
3.70%
India
2.98%
Jan 2025 - May 2026 Desktop Only

Traffic Sources

Direct
49.56%
SearchOrganic
27.45%
Referrals
14.18%
Mail
4.52%
SocialOrganic
2.09%
GenAi
1.48%
Affiliate
0.40%
SearchPaid
0.17%
DisplayAds
0.14%
SocialPaid
0.00%
Jan 2025 - May 2026 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
kayako
5.5K
$ 5.26
manychat alternative
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$ 1.15
g66
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шафа
71.2K
$ 0.10
shafa
21.2K
$ 0.10

Kayako Status

Social Listening

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Kayako: AI-powered help desk platform automating support tickets and enhancing agent efficiency.
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