What are usage credits and how do they work?

Usage credits are a prepaid balance used to power usage-based features like AI analysis tokens, interview minutes, and document generation. Every plan receives a fixed amount of monthly credits ($15 on Researcher, $60 on Team), and users can top up their credit balances at any time.

Do team members who only view research require a paid seat?

No. Viewing is unlimited and free across all plans, including the Researcher tier. Paid seats are strictly required for the team members who actively create, manage, and run the research studies.

How does reOS protect sensitive participant data?

reOS implements enterprise-grade compliance measures including SOC 2 Type II auditing, ISO 27001 info-sec management, ISO 42001 AI governance, and strict GDPR compliance. It also offers optional PII redaction and guarantees that user data is never used to train external AI models.

reOS: An operating system for end-to-end customer research and actionable insights.

Name: reOS
Rating: 5 (96 reviews)
Author: toolify

Sponsored by PoYo.AI - High concurrency. Stable AI API. Better pricing.

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Introduction:

An operating system for end-to-end customer research and actionable insights.

Added on:

Jul 07 2026

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reOS Product Information

What is reOS?

reOS is an operating system for customer research designed to manage the entire lifecycle of a study from planning to action. It allows teams to plan studies, recruit participants, conduct interviews, ingest multi-channel feedback, and analyze data using an auditable, human-led AI pipeline called DIVE™. Unlike tools that store isolated reports, reOS connects insights across historical projects and tracks initiatives directly to external tools like Jira and Linear to ensure research findings lead to actual product updates.

How to use reOS?

To use reOS, sign up and create a project. Use the built-in AI assistant to generate study plans and moderation guides. Recruit participants directly from your CRM panel, and host video interviews or unmoderated testing directly within the platform. Ingest feedback from support tickets, forms, or transcripts, and run the DIVE™ analysis pipeline to extract validated insights. Finally, convert these insights into tracked initiatives and notify affected customers when changes are shipped.

reOS's Core Features

DIVE™ AI Analysis Pipeline (Decode, Improve, Validate, Enrich) with traceable sources

End-to-end loop management from AI study planning to Jira/Linear action tracking

CRM-connected participant panel, outreach campaigns, scheduling, and incentive fulfillment

Omnichannel ingestion supporting video, audio transcripts, support tickets, and feedback forms

Super Insights that automatically surface cross-project data patterns over time

reOS's Use Cases

UX researchers running parallel AI-moderated interviews at scale with automated transcription

Product teams tracking early churn patterns by analyzing cross-channel customer feedback data

Customer experience teams building a centralized, searchable repository out of multi-year support ticket histories

FAQ from reOS

What are usage credits and how do they work?
Do team members who only view research require a paid seat?
How does reOS protect sensitive participant data?

reOS Support Email & Customer service contact & Refund contact etc.

More Contact, visit the contact us page(https://www.reos.ai/contact)
reOS Company

reOS Company name: reOS .

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More about reOS, Please visit the about us page(https://www.reos.ai/about).
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reOS Reviews (0)

5 point out of 5 point

reOS Pricing

Researcher

$49 / month

For individuals and small teams getting started. Includes $15 usage credits/mo, up to 20 projects, up to 3 full seats, unlimited viewers, panel of up to 500 contacts, and a repository of 10,000 items & 20 hours of video.

Team

$199 / month

For growing teams with advanced needs. Includes $60 usage credits/mo, unlimited projects, up to 15 full seats, panel of up to 5,000 contacts, repository of 100,000 items & 200 hours of video, plus shared team repository and super insights.

Enterprise

Custom Pricing

For large enterprises with specific needs. Includes everything in Team plus custom negotiated credits/rates, SOC 2 Type II & GDPR compliance, PII removal, custom domains, white-labeling, SSO, and an infinitely scalable panel & repository.

PoYo.AI

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