Roark
What is Roark?
Roark is a QA + Observability Layer for Voice AI, designed to help teams ship reliable voice agents. It provides comprehensive tools for monitoring live calls, running simulations at scale, and transforming call failures into repeatable tests. Roark tracks over 40 built-in call metrics, offers multi-speaker analysis, and enables on-demand or automated evaluations. For pre-deployment, it allows stress-testing agents with simulated callers across various accents, languages, and speaking styles, using graph-based scenarios and configurable personas. Roark also features one-click native integrations with popular voice platforms like VAPI, Retell, LiveKit, and Pipecat Cloud.
How to use Roark?
Users integrate Roark with their voice platforms using one-click setups or SDKs to automatically capture call data. They can then monitor live calls, track 40+ metrics, analyze multi-speaker conversations, and run evaluators for compliance or instruction-following. For testing, users define conversation flows with a graph editor, configure diverse personas, and run end-to-end simulations. Failed production calls can be automatically converted into new test cases to ensure continuous improvement.
Roark's Core Features
Monitoring & Evaluation (40+ metrics, multi-speaker analysis, evaluators)
Simulations & Testing (end-to-end testing, graph-based conversations, configurable personas)
One-Click Native Integrations
Roark's Use Cases
Monitor live voice interactions for performance, sentiment, and compliance.
Stress-test voice agents with simulated callers across diverse scenarios before deployment.
Automatically generate test cases from failed production calls to prevent regressions.
Ensure HIPAA compliance and instruction-following for voice agents.
Track and analyze key call metrics like latency, repetition, and custom events in real-time.
FAQ from Roark
What does Roark do?
How difficult is it to integrate Roark?
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Roark Support Email & Customer service contact & Refund contact etc.
Here is the Roark support email for customer service: [email protected] .
Roark Company
Roark Company name: Roark Innovations, Inc. .
More about Roark, Please visit the about us page(https://roark.ai/about).
Roark Login
Roark Login Link: https://roark.ai/login
Roark Sign up
Roark Sign up Link: https://roark.ai/signup
Roark Youtube
Roark Youtube Link: https://www.youtube.com/channel/UCPD9dogKDxV7scV8avtpM_QH
Roark Linkedin
Roark Linkedin Link: https://www.linkedin.com/company/106073945
Roark Github
Roark Github Link: https://github.com/roarkhq
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Roark Pricing
Startup
$500 /month
Best for teams with up to 5,000 call minutes monthly. Includes 50,000 free monthly credits. Features: Live call observability (10 credits/min), Simulations (15 credits/min), Custom metrics, events & evaluators (2 credits/call), all 40+ built-in metrics, sentiment, emotion & vocal cue detection, automatic generation of scenarios, personas & evaluators, schedules, alerts, webhooks & API integrations, dashboards & automated reports.
Growth
$1,200 /month
Best for organizations with up to 12,000 call minutes monthly. Includes everything in Startup, plus 120,000 free monthly credits. Features: Live call observability (6 credits/min - 40% off), Simulations (12 credits/min - 20% off), Custom metrics, events & evaluators (1.5 credits/call - 50% off), SOC2 & HIPAA compliance, priority support, early access features.
Enterprise
Custom solution
For high-volume operations needing custom solutions. Includes everything in Growth, plus custom credit packages, maximum volume discounts, dedicated support team, custom integrations, SLA guarantees, and on-premise deployment options.
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