(Customer Relationship Management) CRM is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Is CRM fit for Start-ups or small businesses?

Univw CRM is a best fit for all B2B/B2C start-ups and small businesses. It’s a simple, adaptable and comprehensive tool which helps you manage all your sales leads as well as service leads.

A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.

What is Lead management?

Lead management is a process of acquiring and organizing lead information and managing interactions with them. It involves capturing leads from multiple sources, qualifying them, distributing them to sales reps, tracking and recording online and offline interactions, such as emails, ad clicks, website visits, phone calls, and face-to-face meetings. It also helps companies understand customers’ pain points and requirements. And by doing so, they can propose a solution that can serve their customers’ needs.

What is CRM in sales?

A sales CRM is a tool of managing all touch points with prospects or customers throughout the sales process. The touch-point could be any interaction -both direct and indirect between sales reps and their customers. Sales CRM helps in simplifying sales processes, centralizing sales operations, improving customer data accuracy, identifying bottlenecks in sales cycle and also shortening the sales cycle.

What is mobile CRM and why is it important?

Mobile CRM is a software application that delivers the functionalities of a CRM on smartphones, tablets, and other internet-enabled devices. It enables sales, marketing, and customer service teams to access and manage customer/prospect information in real-time, wherever they are.

Can you customize the CRM dashboard and workflow as per your business requirements?

Sure, with Univw - easy to customize platform, one can easily customize the CRM dashboard and workflow as per their business requirements

Can you use Univw for free?

Yes, you can use basic lead management version of Univw for free and you can also explore our premium platform for free by registering your details on our landing page

What does Univw do exactly?

Univw helps business owners easily track all communications and nurture relationships with their leads, clients, vendors and partners too. It helps to manage and control lead lifecycle with ease, track the productivity of employees and much more. Please visit to our Product Feature page on our landing page for further details

Can I use Univw for field tracking ?

Univw has it's in-house geo-location tracker for on-field agents, wherein you can locate employee's location at anytime of the day. You can also relate this data with other data points like Meeting Location, Job Location etc to measure the executives efficiency and performance.

Can I import existing data into my CRM?

You can easily import existing data into Univw within 3 steps: Click on Import Data on Univw dashboard, download the csv format excel sheet, Fill that excel sheet and upload it on same tab, Validate and ignore fields of the data as per your requirement

How do I manage reports on Univw?

Univw is pre-integrated with one of the world class Saas tool for reporting and analysis. It offers you an easy access to all the reports, visualization and pictorial database

What are the Auditing capabilities of Univw

Univw offers the best in class auditing capabilities like, geo-location tracker for auditor, customizable checklist, audit disposition box, Time tracker for audit start & end time, particular audit templates for justifying respective audit purposes and much more.

I want multiple people to collaborate on same lead, how can Univw help me with this ?

Univw has Lead Team concept which is meant for easying the sales and service process. By adding multiple team resources to one lead and assigning different tasks, jobs, meeting to respective resource you can easily track the activites and lead progress stages.

What businesses does Univw CRM Support

Univw supports B2B, B2C and B2B2C business. Starting from a small business with 3 people to a huge business with thousands of people, Univw manages all the data in a systematic format and provides an access to each data in no-time. Currently, we are working in IT Product and services, Prop-tech companies, Home services, Loans, FMCG verticals.

How does Access Control work in Univw

In Univw, we provide access control as per the management hierarchy. We have Organization Tree which offers the complete view of the organization hierarchies. According to heriarchies, we define certain roles and responsibilities, which enables us to have a complete access control over Univw

Univw: Sales CRM for startups and small businesses to manage leads and accelerate growth.

Name: Univw
Rating: 5 (65 reviews)
Author: toolify

Sponsored by freebeat AI - Turn Music & Ideas into Viral Videos In One Click

Free Tools Category Jobs

AI Ad Library

Home

AI CRM

Univw

Open site

0 Reviews

0 Saved

Introduction:

Sales CRM for startups and small businesses to manage leads and accelerate growth.

Added on:

Aug 25 2023

Monthly Visitors:

Social & Email:

Website

Free Trial

Contact for Pricing

Free

AI CRM AI Sales AI Coaching AI Customer Service AI Workflow AI For Data Analytics AI Real Estate

Advertise this tool Update this tool

freebeat AI

Turn Music & Ideas into Viral Videos In One Click

SocQ

AI-Agent-Ready Social API. Simple. Reliable. Scalable.

Masonry AI

One prompt, every AI model: compare image and video generation across all platforms in a canvas

EverMemOS

Infinite memory. Persistent identity. Evolving intelligence. EverMemOS, powered by EverMind, is entering beta on the new cloud platform. The Memory Genesis Competition 2026 officially launches alongside it.

Free

APIMart

AI API, 99.9% SLA. Your AI, Always On.

Univw Product Information

What is Univw?

Univw is a sales CRM designed for startups and small businesses. It helps track and manage leads at different stages of the sales life cycle, shorten sales cycles, and accelerate business growth. It offers features like custom dashboards, reports, analytics, automated call QA, external automations, agent coaching, and notes and summaries. Univw CRM stands for customer relationship management software, a technology that helps in actively managing customer information and improving your sales cycle. It is used for various business verticals like Real estate, FMCG, Banking and Financial sectors.

How to use Univw?

To use Univw, sign up for a free trial, import your data, and start managing your leads. Customize the platform to fit your business needs and leverage features like automated workflows and reporting.

Univw's Core Features

Lead Management

Custom Dashboards, Reports and Analytics

Automated Call QA

External Automations

Agent Coaching

Notes and Summaries

Integrated Cloud Telephony

Flexible Workflow Engine

Datalake & Visualization

Resource Hierarchy-Based Data Access

Univw's Use Cases

Sales

Automation

Services

Customer Support

FAQ from Univw

What is CRM?
Is CRM fit for Start-ups or small businesses?
Who is CRM for?
What is Lead management?
What is CRM in sales?
What is mobile CRM and why is it important?
Can you customize the CRM dashboard and workflow as per your business requirements?
Can you use Univw for free?
What does Univw do exactly?
Can I use Univw for field tracking ?
Can I import existing data into my CRM?
How do I manage reports on Univw?
What are the Auditing capabilities of Univw
I want multiple people to collaborate on same lead, how can Univw help me with this ?
What businesses does Univw CRM Support
How does Access Control work in Univw

Univw Company

Univw Company name: NoBroker Technologies Solution Pvt. Ltd. .
Univw Pricing

Univw Pricing Link: https://univw.ai/pricing
Univw Facebook

Univw Facebook Link: https://www.facebook.com/nobroker.com
Univw Youtube

Univw Youtube Link: https://www.youtube.com/c/NoBrokercomOfficial
Univw Twitter

Univw Twitter Link: https://twitter.com/nobrokercom
Univw Instagram

Univw Instagram Link: https://www.instagram.com/nobroker/

Wollo AI

Chat with AI characters that feel real, create your own, and earn as a creator — an AI character chat and social platform.

Try Now

Univw Reviews (0)

5 point out of 5 point

Univw Pricing

Free - Easy CRM

Fully functional Lead management

Easy Telephony CRM

Everything in Easy CRM and Telephony

Full CRM

Everything in Easy Telephony CRM with Advanced tools and analytics

Custom CRM

Handpick your features

For the latest pricing, please visit this link: https://univw.ai/pricing

Raccoon AI

The AI Coworker for Apps, Research, Docs & Everything Else. Raccoon AI is a collaborative AI agent and workspace for getting real work done. You describe what you need and build it together with an AI agent that has its own computer, terminal, browser, and internet. You see every thought, every file it creates, every decision it makes. You steer when it drifts. You ship when it's right. Deploy web apps. Run deep research. Analyze data. Create pitch decks, videos, images, documents and more.

Try Now