Userlens
What is Userlens?
Userlens is a customer adoption and retention engine for B2B SaaS and product-led growth teams. Its adoption agent, Lumi, combines database, warehouse, and product analytics data to understand each person and company, identify users who are falling behind or missing key features, and create personalized guidance. Teams define an adoption goal, target audience, tone, context, and guardrails, while Lumi drafts behavior-based nudges and measures whether product adoption actually improves.
How to use Userlens?
Connect Userlens to your database and product analytics, such as PostHog. Create a campaign by defining the product behavior or adoption goal, audience criteria, messaging context, tone, and guardrails. Lumi analyzes each user's actual behavior, generates personalized messages and recommended actions, sends approved guidance, and tracks whether users adopt the targeted feature or behavior.
Userlens's Core Features
Behavior-based personalized customer nudges
Adoption campaigns with configurable goals, audiences, tone, and guardrails
Combines database and product analytics data
Measures adoption through product behavior rather than opens or clicks
Identifies users who are falling behind or missing key features
Generates personalized guidance and runnable action plans
Campaign controls including active campaign limits and quiet hours
PostHog and database integrations
Adoption tracking and follow-up measurement
Userlens's Use Cases
Increase adoption of newly released SaaS features by identifying users who have not tried them and sending contextual guidance
Encourage users to adopt plan mode by creating personalized nudges based on repeated retries, abandoned runs, or one-shot sessions
Improve customer retention by finding accounts whose product behavior indicates difficulty or stalled usage
Scale personalized onboarding and product education across thousands of users
Help users adopt scheduled reports, higher-quality prompts, or other target product behaviors
Support product-led growth teams with automated, behavior-triggered customer communication
FAQ from Userlens
What is Userlens?
What does Lumi do?
What data sources does Userlens support?
Can teams control the messages Lumi sends?
How does Userlens measure campaign success?
What is a profile in Userlens?
Is there a free plan?
What is the lowest paid Userlens plan?
Userlens Reviews (0)
Userlens Pricing
Free
$0 per month
100 profiles, 300 personalized emails per month, 1 active campaign, PostHog integration, and database integration
Starter
$100 per month
10,000 profiles, 10,000 personalized emails per month, 5 active campaigns, PostHog integration, and database integration
Growth
Starts at $1,000 per month, billed annually
Expanded profile and email volume, more active campaigns, additional data integrations, priority onboarding, and priority support
Enterprise
Contact for pricing
Custom profile and email volume, custom campaign limits, security and governance controls, custom integrations, and dedicated implementation and support
Analytic of Userlens
Userlens Website Traffic Analysis
Geography
Top 5 Regions
Userlens Launch embeds
Use website badges to drive support from your community for your Toolify Launch. They're easy to embed on your homepage or footer.
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