OnDial
What is OnDial?
OnDial is an AI voice agent platform that automates inbound and outbound business calls with natural-sounding, multilingual conversations. It helps organizations handle customer support, lead qualification, appointment scheduling, reminders, surveys, sales outreach, follow-ups, and routine phone interactions 24/7. OnDial integrates with CRMs, calendars, telephony systems, ticketing tools, and business APIs to update records, execute workflows, analyze conversations, and hand off calls to human agents when needed. It supports over 100 languages, real-time sentiment intelligence, call summarization, intelligent lead qualification, omnichannel communication, and enterprise security standards including HIPAA, GDPR, PCI DSS, SOC 2, and ISO 27001.
How to use OnDial?
Choose an OnDial plan or start a free trial, configure an AI voice agent for inbound or outbound calls, provide business information and workflows, and connect your CRM, calendar, phone system, or other tools. Define scripts, qualification criteria, appointment rules, escalation conditions, and supported languages. The agent can then answer calls, make outbound calls, book appointments, qualify leads, update systems, and transfer complex conversations to human representatives. Monitor performance using call analytics, sentiment insights, summaries, and resolution metrics.
OnDial's Core Features
24/7 inbound and outbound AI voice calling
Natural, human-like conversations with interruption and overlapping speech handling
Appointment scheduling and booking automation
Intelligent lead qualification and prioritization
Support for 100+ languages and regional accents
CRM, calendar, telephony, ticketing, and business API integrations
Real-time sentiment intelligence and adaptive responses
Context-aware live-agent handoffs
Automatic call logging, summaries, action items, and follow-up recommendations
Omnichannel communication across voice, WhatsApp, SMS, email, and web
Enterprise no-code AI agent builder
Knowledge-driven responses based on company documentation and policies
AI workflow automation and predictive next-best actions
Scalable concurrent call handling
Enterprise security and compliance, including HIPAA, GDPR, PCI DSS, SOC 2, and ISO 27001
OnDial's Use Cases
Answer customer support calls instantly without hold times
Qualify inbound sales leads and route hot prospects to sales teams
Schedule, confirm, and reschedule appointments automatically
Make outbound reminder, follow-up, survey, and sales calls
Reduce missed calls and after-hours support gaps
Provide multilingual customer service across global markets
Track orders, retrieve account information, and check appointment status through APIs
Summarize calls and automatically update CRM records
Escalate sensitive or complex conversations to human agents with full context
Automate patient, insurance, real estate, banking, logistics, retail, and hospitality communications
FAQ from OnDial
What is OnDial?
Can OnDial handle both inbound and outbound calls?
How many languages does OnDial support?
Can OnDial book appointments automatically?
Does OnDial integrate with CRMs and business tools?
Can calls be transferred to human agents?
How fast do OnDial AI voice agents respond?
Is OnDial secure for regulated industries?
How is OnDial priced?
Does OnDial offer a free trial?
OnDial Reviews (0)
OnDial Pricing
Essential
$0.065 per minute
For small businesses; 0–10,000 minutes. Concurrent channels and phone numbers cost $7.00 per month each.
Growth
$0.060 per minute
For growing businesses; 10,001–25,000 minutes. Concurrent channels and phone numbers cost $7.00 per month each.
Scale
$0.055 per minute
For enterprise customers; 25,001–100,000 minutes. Concurrent channels and phone numbers cost $7.00 per month each.
Enterprise
Custom pricing
For large-scale, high-volume businesses. Contact the sales team. Concurrent channels and phone numbers cost $7.00 per month each.
Analytic of OnDial
OnDial Website Traffic Analysis
Geography
Top 1 Regions
OnDial Launch embeds
Use website badges to drive support from your community for your Toolify Launch. They're easy to embed on your homepage or footer.
Alternative of OnDial
Social Listening