TheLoops AI for CX

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Introduction:
TheLoops is an all-in-one Intelligent platform that uses AI to provide actionable insights for CX teams. It helps improve cost savings and customer retention by analyzing support data and delivering real-time predictions, trends, sentiment analysis, and more.
Added on:
March 07 2023
Monthly Visitors:
10.2K
Social & Email:
TheLoops AI for CX Product Information

What is TheLoops AI for CX?

TheLoops is an all-in-one Intelligent platform that uses AI to provide actionable insights for CX teams. It helps improve cost savings and customer retention by analyzing support data and delivering real-time predictions, trends, sentiment analysis, and more.

How to use TheLoops AI for CX?

To use TheLoops, simply connect your support data to the platform, which takes just 1 hour. Once connected, you can access various AI-assisted features such as agent quality monitoring, prediction of escalations, intelligent collaboration, and real-time operations visibility. Managers can use the Mission Control feature to stay updated on team performance. The platform is designed to be easy to use and does not require a data engineer.

TheLoops AI for CX's Core Features

Agent Quality Monitoring: Monitor the performance of your support agents and identify areas for improvement.

Prediction of Escalation: Predict at-risk tickets before they escalate and deliver proactive support.

Intelligent Collaboration: Analyze product feedback, sentiment, and bugs across Slack, Jira, Gainsight, and Product Board.

Operations Visibility: Get AI-driven, actionable insights through powerful dashboards, customer scores, and automated workflows.

TheLoops AI for CX's Use Cases

#1

Improve agent productivity and efficiency with AI recommendations and auto-classification.

#2

Identify and prevent escalations to deliver proactive support and protect revenue.

#3

Collaborate effectively across different teams and platforms using AI-powered analysis.

#4

Access real-time operations visibility and improve team performance based on AI-driven insights.

FAQ from TheLoops AI for CX

Can I use TheLoops with my existing support data?

Does TheLoops require a data engineer?

How does TheLoops predict escalations?

Which platforms does TheLoops integrate with for collaboration?

Can TheLoops provide real-time operations visibility?

Is TheLoops secure and compliant with privacy laws?

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Analytic of TheLoops AI for CX

TheLoops AI for CX Website Traffic Analysis

Visit Over Time

Monthly Visits
10.2K
Avg.Visit Duration
00:00:29
Page per Visit
0.58
Bounce Rate
16.97%
Dec 2022 - Apr 2024 All Traffic

Geography

Top 5 Regions

United States
22.58%
Turkey
11.83%
Kazakstan
7.62%
Peru
7.59%
Philippines
6.81%
Dec 2022 - Apr 2024 Desktop Only

Traffic Sources

Search
46.56%
Direct
35.55%
Referrals
17.89%
Mail
0.00%
Social
0.00%
Display Ads
0.00%
Dec 2022 - Apr 2024 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
theloops phone number
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theloops
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loops ai
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the loops
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ravi bulusu
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