ReleaseDock

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Introduction:
Unified customer support platform with AI agent, help center, and changelog.
Added on:
Jun 30 2026
Monthly Visitors:
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Social & Email:
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ReleaseDock Product Information

What is ReleaseDock?

ReleaseDock is an all-in-one customer support and product communication platform. It unifies a live chat widget, an AI support agent, a hosted help center, a shared support inbox, and a product changelog into a single platform. Built to be embedded seamlessly via a single script tag into websites, it helps teams manage customer-facing interactions, automatically deflect repeat questions using AI, and announce product updates directly to users without requiring separate integrations or extensive engineering setup.

How to use ReleaseDock?

To use ReleaseDock, first sign up and create a project by picking a name and a slug, which immediately goes live with a hosted help center and changelog. Next, customize the widget's colors, position, launcher style, and labels in the dashboard. Finally, copy and paste the single provided script tag into your website's code to deploy the live chat, AI assistant, and announcement features globally.

ReleaseDock's Core Features

Embeddable widget mounted inside a Shadow DOM to isolate styles

AI support agent that answers using knowledge base citations and hands off with full transcripts

Shared, unified inbox with ticketing, internal notes, assignments, and email threading

Branded, searchable self-serve help center served on custom domains with SSL

Block-based changelog editor with slash commands, scheduled publishing, and email notifications

Widget authentication via JWT for secure, authenticated user tracking

ReleaseDock's Use Cases

#1

Consolidating separate live chat, documentation, and changelog tools into one single platform

#2

Automating support ticket deflections using an AI Copilot trained on existing documentation

#3

Publishing product release notes that sync simultaneously to an in-app widget, standalone site, and email subscribers

FAQ from ReleaseDock

Will the ReleaseDock widget clash with my site's CSS or JavaScript?

Can I use the changelog and help center without embedding the widget?

What happens to my data when the 7-day trial ends?

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ReleaseDock Pricing

ReleaseDock Free

$0

Includes 1 seat, live chat, unlimited conversations, unified inbox and ticketing, and a help center.

ReleaseDock Starter

$29.99/mo

Includes everything in Free, plus AI Agent, AI replies, AI Copilot, announcement email sending, email support with threading, custom domains, and basic analytics.

ReleaseDock Growth

$49.99/mo

Includes everything in Starter, plus custom actions, with workflows and announcements noted as coming soon.

Analytic of ReleaseDock

ReleaseDock Website Traffic Analysis

Visit Over Time

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Avg.Visit Duration
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Page per Visit
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Bounce Rate
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Mar 2026 - May 2026 All Traffic

Social Listening

ReleaseDock Launch embeds

Use website badges to drive support from your community for your Toolify Launch. They're easy to embed on your homepage or footer.

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ReleaseDock: Unified customer support platform with AI agent, help center, and changelog.
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